Skype crashes on windows 10 call

Similar Questions

• Skype crashing after connecting a call.

  Hi, I called my friend one day and it went off normally but after a few seconds, my Skype comes from crushed, which I suppose was trying to pick up. I tried several times over again, and even with the test call but it sounds and when it should be linked every time, it crashed. I tried to reinstall and clear appdata and all that, but it still does not work. Here's what I got after I ran the event viewer.

  Name of the failing application: Skype.exe, version: 6.16.59.105, time stamp: 0x536b58dc
  Name of the failed module: d3d9.dll, version: 2.3.8.27, time stamp: 0x5292e7c6
  Exception code: 0xc0000005
  Offset: 0x000026d6
  ID of the process failed: 0x1ca8
  Start time of application vulnerabilities: 0x01cf7ce5d7b79d49
  The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
  Path of the failing module: C:\Program Files (x86)\Skype\Phone\d3d9.dll
  Report ID: 1a0f5dd3-e8d9-11e3-aaf4-50465d072d6c

  I don't know if this has been reported already before, but I cannot find a post that has been recently so I decided to just after mine. I've also attached a record of a directX diagnostic I ran as well.

  There is a similar case reported here:

  http://community.Skype.com/T5/Windows-desktop-client/Skype-6-16-0-105-constantly-crashing-during-Cha...

  The version of the file d3d9.dll must have been installed by an application of part 3 (Skype recorder) and certainly, this dll file must not be present in C:\Program Files (x 86) \Skype\Phone\ folder. Delete the d3d9.dll file in this folder.

• Skype crashing when accept / making calls.

  Hello

  While the title says: whenever I try to accept/make a call, my Skype crashes.
  I tried to reinstall Skype, Skype - remove and reinstall...

  Nothing seems to work.
  I have attached the dxdiag because I saw, that it might be useful.

  Hope that my problem is resolved soon.

  Skype crashes because you have Hauppauge and ASUS virtual video capture devices installed.

  Video Capture sources:

  Capture video Hauppauge Siena 0 x 00200000, 2, 1, ksproxy.ax, 10.00.10240.16384

  ASUS GSB 0 x 0, 1, and 00200000 ksproxy.ax, 10.00.10240.16384

  Try to uninstall these devices.

• Skype crashing on windows 8.1 when you answer a call

  I researched and tried a lot of things about a lot of different solutions and found nothing. I've updated my display driver last night and now whenever I try to access a Skype call it freezes my computer, I can give details if requested.

  Try to restore your update of the graphics (AMD Radeon R7 200 Series) driver:

  http://Windows.Microsoft.com/en-us/Windows/restore-driver-previous-version#1TC=Windows-7

• Skype crashing when starting a call

  Hey all, I hope I can get this fixed number.

  Basically, every time I start or accept a call, Skype unresponsive and crashes shortly after. I tried to reinstall it and all my drivers are updated, but still no dice.

  Using a Dell XPS L502X with Windows 8.1

  Any help would be appreciated, thanks.

  Try to uninstall the currently installed version of 6.16 and install the 6.14.0.104 previous version of Skype:

  http://download.Skype.com/MSI/SkypeSetup_6.14.0.104.msi

• 7.2 Skype crashing on Windows 10

  Hi, I installed windows today 10 on my Lenovo G550 with windows 7, and then I installed Skype and invites the version 10 windows crashed 4 times. What can I do?

  Hi I would like you say that after I complained directly by Microsoft and live by Skype and then after restarting in now the camera on my Lenovo G550 works brilliant and I did already contact.

  Thank you very much for your help, if you need any report on my system, pse let me know I can help you as well

  concerning

  Harry

• 7.16 Skype crashes on Windows 10 | "Skype has stopped working".

  Hi all,

  "" I have this problem: I can sign into the Skype and I can open tools and all the settings, but when I open any one of my contacts, said Skype "Skype has stopped working? And that's my dxdiag error:

  Fault bucket 116066105508, type 5
  Event name: BEX
  Answer: No available
  Cabin ID: 0
  
  Signature of the problem:
  P1: Skype.exe
  P2: 7.16.0.101
  P3: 565cf9d6
  P4: StackHash_6d1b
  P5: 0.0.0.0
  P6: 00000000
  P7: PCH_DD_FROM_mshtml + 0 x 00741300
  P8: c0000005
  P9: 00000008
  P10:

  [The update by the moderator topic title should be more descriptive. Original section title was: "Skype 7.7 hangs on Windows 10 | Skype has stopped working""]

  First of all, make sure that you have all the latest Windows updates installed:

  http://www.ASUS.com/support/FAQ/1014724/

  Try to reset all settings to Internet Explorer by default:

  http://Windows.Microsoft.com/en-us/Internet-Explorer/reset-IE-settings#IE=ie-11

• Skype crashes whenever I have call / receive a call.

  Thus, the title explains quite well. I use Skype 7.10.0.101 on Windows 64-bit 10.

  First try to update your Skype to the currently lates 7.11.0.102 version:

  http://www.Skype.com/en/download-Skype/

  If that does not help, then uninstall this version and install the 7.8.0.102 previous version:

  http://download.Skype.com/MSI/SkypeSetup_7.8.0.102.msi

• Skype crashing on Windows 8.1, Skype Version 7.6.0.103

  The first few minutes after starting it works perfectly, when I start a conversation, he also continues to work, but whenever I want to go to another conversation, he hangs with the Volume mixer for some strange reason.

  IHVD wrote:
  

  By the present the Dxdiag file

  First try to uninstall the device Virtual Audio Cable and application ManyCam.

• Skype does not in closing the program. (Skype 7.17 - Windows 10)

  I used to have the problem where Skype will stop at random to answer when I tried to start, which would force me to close it with the Task Manager, then try again.
  After a lot of fiddling around, update drivers, update of Internet Explorer (please kill me why is this one thing) and so on... I finally managed to get this problem to the most out of my life.
  Now, still only a problem When I try to close the program (by right-clicking on the icon and "quit") it just does not... at all... Strangely it does not change the "not responding" mode, it's just... died. Even in taskmanager it does not show as a "no answer", but he acts as if nothing is wrong.
  
  Here's what "solutions do not work:
  -Remove temporary files
  -deleting files appdata
  -do a clean reinstall
  -addition of "'https://apps.skype.com ' on sites in IE 'internet options'"
  -Remove "'https://apps.skype.com ' on sites in IE 'internet options'"
  -closing all individually the program other than Skype and try again
  -Deletes the registry values for Skype (it was my last resort)
  
  NOTE: While looking through possible questions, I noticed that my Skype in the program compatibility mode is locked 'Windows Vista'... it is grayed out and cannot be changed, no matter what I try. Haven't found a solution for this yet (not even in safe mode).

  The first thing to do is to identify the compatibility set to Skype options.

  Right click on the shortcut on the desktop, select Properties, then the Compatibility tab.

  Press the button "Change settings for all users" and disable the compatibility options in this tab

  http://community.Skype.com/T5/Windows-archive/Skype-crashes-with-Windows-7-compatibility-mode-greyed...

• 7.10 Skype crashes when called or calling on Windows 10

  After the recent update, Skype has started planting when calling or called.

  Here is the error message record:

  Name of the failing application: Skype.exe, version: 7.10.0.101, time stamp: 0x55e99095
  
  Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a
  
  Exception code: 0xe0fafac1
  
  Offset: 0x000b3e28
  
  ID of the process failed: 0x32b0
  
  Start time of application vulnerabilities: 0x01d0ef1d1febf028
  
  The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
  
  Path of the failing module: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
  
  Report ID: b4ff52ed-8537-403a-a595-49c9c1a74ab3
  
  Faulting full name of the package:
  
  

  The text DxDiag file is attached.

  I see I'm not the one with this issue, but I wasn't able to find a reason for Skype crashing in my case.

  Updated to version 7.11.0.102 solved the problem.

• My Skype crashes whenever I'm doing first call/reception of the first call

  My Skype crashes whenever I do the first call or receive the first call. Whether by Skype phone or Skype to Skype.

  I have to sign out of Skype and then reconnect you for each call.

  Try first upgrade the Intel graphics driver to the version compatible with the system Windows 8.1 :

  http://support.Lenovo.com/us/en/products/laptops-and-netbooks/IdeaPad-p-series-laptops/IdeaPad-P500-...

  You still have Windows 8 version installed.

  Also look for other available updates:

  http://support.Lenovo.com/us/en/products/laptops-and-netbooks/IdeaPad-p-series-laptops/IdeaPad-P500-...

• Skype crashes after update, windows 7 64 bit

  Hello

  How to fix something that's not broken. New Skype crashes whenever I am trying to make a call. It is so bad that it freezes on the entire system. I can't 'kill' the application by ctrl + alt + del, only solution to restart the system. I Googled, tried a few solutions, as little different installation versions and turned off auto-updates to date, but nothing helped.

  I'm really mad, a lot of work important contacts are there, and I'm forced to use it on a small screen of my iPhone.

  I have

  Windows 7 Home premium 64-bit, as two or three months

  Avast antivirus 2015

  Enough * beep * fast machine with God knows how many processors, 16 GB ram, great drive hard quick flash

  Please, I need a working Skype, this update is a stupid idea.

  OK, so, here is what I did (spoiler, video calls work once again):

  -Updated drivers Nvidia (really doubt it hit anything, Skype broke again)

  -Is back to the old version of Skype (does not work)

  -Removed stuff from a list of the programms, loading at startup (Avast could not be removed so...)

  -Uninstalled Avast.

  It worked.

  So I guess it could be reduced to Avast free Antivirus. And by the way, Skype has become a piece of shit really software that requires a magic set of conditions to work properly. I will be looking forward to an alternative to Skype. Thanks for all the Seraph, I mark a last as an accepted solution. Although an accepted solution would make decent software, as it used to be a few versions ago.

• Skype crashes when the sponsor or to join a call

  I use the latest version of Skype. I can still talk to people by however when I join a call or answer a call my Skype crashes of Instant Messaging. I have the latest updates of windows and using the latest version of Skype.

  I am running windows 7.

  Thank you.

  You probably Evaer Skype recorder installed. This application puts a bad version of the module d3d9.dll in the Skype application folder.

  Uninstall Evaer. If it still won't solve the problem, remove the defective d3d9.dll file in this folder:

  C:\Program Files (x 86) \Skype\Phone\d3d9.dll

• Skype crashes when I try to make a call (phone or Skype)

  Windows 7

  Skype 6.20.0.104 (took place with other recent versions)

  Skype crashes during an initial connection attempt. For Skype calls, it usually happens before the start of the video.

  -

  System

  Uninstall the ASUS Virtual Camera app. This application of virtual video capture is not compatible with Skype.