Skype has stopped working error

Similar Questions

• Skype has stopped working - error BEX

  Hello

  After I connect on Skype, I get the message error "Skype has stopped working". I use Windows 7 SP 1 and tried to reinstall the latest Version of Skype. Here the details of the error report:

  Signature of the problem:
  Problem event name: BEX
  Application name: Skype.exe
  Application version: 6.16.0.105
  Application timestamp: 536b 4342
  Fault Module name: StackHash_7055
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 00000000
  Exception offset: 121a97d8
  Exception code: c0000005
  The exception data : 00000008
  OS version: 6.1.7601.2.1.0.256.48
  Locale ID: 1033
  Information additional 1:7055
  More information 2: 7055c26adfc426262ecd62b7ce55536c
  Additional information 3: 989e
  Additional information 4: 989e039b672b5fc751a7d67dc296bb05

  Any help would be greatly appreciated. Thanks in advance.

  Try to uninstall the currently installed version of Skype 6.16 and install the 6.14.0.104 previous version:

  http://download.Skype.com/MSI/SkypeSetup_6.14.0.104.msi

  The installed graphics card has 0 dedicated memory and (shared) memory total only 256 MB.

  I also totally uninstall the Haupage WinTV tuner.

• Skype has stoped working error

  every time I start Skype after 3 seconds it come with one Skype has stoped working error and stops at Skype.

  Please help solve.

  Name of the failing application: Skype.exe, version: 7.6.0.105, time stamp: 0x559165ab
  The failed module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0 x 55636317
  Exception code: 0xc0000005

  DxDiag crashed into Direct3D:

  DxDiag previously: crashed to Direct3D (step 2). Re-run DxDiag with the command line parameter 'dontskip' or choose to not to ignore when you are prompted to collect information could result in DxDiag getting this information

  The problem with the installation of the driver ATI Mobility Radeon HD 5470. Reinstall this driver:

  https://www.Sony.co.UK/support/en/content/CNT-DWNL/PRD-comp/EP0000230054_5505/VPCEC2S0E

  Search other updates of the driver available too:

  https://www.Sony.co.UK/support/en/content/CNT-DWNL/VPCEC2S0E/list#OS1

  It may also be necessary to uninstall the applications of virtual video capture ManyCam and Dxtory.

• 7.16 Skype crashes on Windows 10 | "Skype has stopped working".

  Hi all,

  "" I have this problem: I can sign into the Skype and I can open tools and all the settings, but when I open any one of my contacts, said Skype "Skype has stopped working? And that's my dxdiag error:

  Fault bucket 116066105508, type 5
  Event name: BEX
  Answer: No available
  Cabin ID: 0
  
  Signature of the problem:
  P1: Skype.exe
  P2: 7.16.0.101
  P3: 565cf9d6
  P4: StackHash_6d1b
  P5: 0.0.0.0
  P6: 00000000
  P7: PCH_DD_FROM_mshtml + 0 x 00741300
  P8: c0000005
  P9: 00000008
  P10:

  [The update by the moderator topic title should be more descriptive. Original section title was: "Skype 7.7 hangs on Windows 10 | Skype has stopped working""]

  First of all, make sure that you have all the latest Windows updates installed:

  http://www.ASUS.com/support/FAQ/1014724/

  Try to reset all settings to Internet Explorer by default:

  http://Windows.Microsoft.com/en-us/Internet-Explorer/reset-IE-settings#IE=ie-11

• Skype has stopped working, several times a day, especially after the hibernation of the BONE

  Until recently, I used Skype 6.0 without problem (the latest version had a bug that when headphones are plugged in, headphones and speakers were performing simultaneously), but I was required to go through an email about group conversations. Since then I am fumbling with Skype blocking ("Skype has stopped working") without any obvious reason (Skype in the background), especially once I wake Windows hibernation.

  I use Windows 7 64-bit. The exception is 0xc0000005 and its offset 0x011666fe.

  I naturally use the version 6.14, have a BONE perfectly patched with drivers up-to-date, tried several restarts but also uninstall and reinstall and do not use compatibility mode.

  What exactly the offset of the exception said about the problems I encountered with?

  Offset of the exception is the address in the memory of the computer where this 'exception' appeared. Exception 0xc0000005 code means "access violation". There are very little chance anyone will tell you exactly what is happening at that particular memory address. Generally, the debugging process is by trial and error. In some cases the question may be due to corruption of the Skype configuration files.

• Skype 7.7 hangs on Windows 10 | "Skype has stopped working".

  Whenever I answer/trying to make a call, it displays an error message that says "Skype has stopped working". How can I fix it?

  Try to uninstall the currently installed version of 7.10 and install the older version of Skype 7.8.0.102:

  http://download.Skype.com/MSI/SkypeSetup_7.8.0.102.msi

• "Skype has stopped working" on 7.17 seconds

  "Skype has stopped working" on my laptop (Windows 8) after it is fine a few hours ago. I would like to start it and it would be nice, but when I click on something, it blocks a few seconds after you do with this error.

  I tried a few things like; Uninstalling and reinstalling, restart the PC, install a version previous (7.16) and rename and then delete Skype folder after the failure, but nothing works.

  Here is the information of the event viewer:

  Name of the failing application: Skype.exe, version: 7.17.0.105, time stamp: 0 x 56721832
  Name of the failed module: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632da1c
  Exception code: 0x4000001f
  Offset: 0x001382e2
  Process ID vulnerabilities: 0x11ac
  Start time of application vulnerabilities: 0x01d142a55b26ce60
  The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
  Path of the failing module: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
  Report ID: 69fc8a2a-2378-441e-b08d-1a4010a97494
  Faulting full name of the package:
  ID of the failed package-parent application:

  No problem detected when you run the DirectX Diagnostic tool.

  So I found a solution semi. If you don't mind go back to an older version of Skype, so that's what worked for me.

  Uninstall the current version of Skype - install an earlier version 6.14

  Link: http://Web.archive.org/Web/20140413131237/http://download.Skype.com/MSI/SkypeSetup_6.14.0.104.msi

  (This link is backup Skype msi installer)

  I hope this works for enyone to another having problems but Skype you need to get your act together. The number of people who have problems with Skype is ridiculous.

  Something to avoid problems:

  Be sure to turn off the automatic updates as much of the time, the new versions are what cause issues. I think better to wait a bit before updating.

  Tools - Options - Advanced - Automatic Updates - turn off automatic updates

• Skype has stopped working

  I had this problem for the last few weeks. I tried the solution posted here, but it does not work:

  https://community.Skype.com/T5/Windows-desktop-client/how-to-fix-Skype-has-stopped-working-a-problem...

  Here's what he said in the event viewer:

  Name of the failing application: Skype.exe, version: 7.23.0.105, time stamp: 0x5723592e
  The failed module name: mshtml.dll, version: 8.0.7601.17514, time stamp: 0x4ce7b8f3
  Exception code: 0xc0000005
  Offset: 0x000d5b8e
  ID of the process failed: 0 x 1424
  Start time of application vulnerabilities: 0x01d1b5058ee17290
  The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
  Path of the failing module: C:\Windows\SysWOW64\mshtml.dll
  Report ID: 1d58fe72-2109-11e6-9ea2-bc5ff449670c

  All advice on what I need to do to fix this?

  I tried to uninstall and reinstall already.

  Thank you

  You need to upgrade your Internet Explorer to version IE11 for Windows 7.

  https://www.Microsoft.com/en-us/download/Internet-Explorer-11-for-Windows-7-details.aspx

• "Skype has stopped working" on Windows 8

  My Version of Skype is 7.21.0.100. I use Windows 8 Enterprise. I continually get "Skype has stopped working" message at the start of the application, and then Skype stops. Suddenly the problem started today. Previously, I was able to run Skype normally after one or two similar problemmatic begins. Not possible anymore. Results of the Dxdiag tool is attached.

  Any help will be appreciated.

  Thank you and best regards.

  Today my Skype has suddenly started to work properly, once again.

  Thanks for your support and your cooperation...

• my Skype has stopped working

  I updated latest version of Skype and I use family vista premium, I can always connect but after a few seconds message appears on the screen of Skype has stopped working...

  Looks like you have successfully updated from Windows XP to Vista, but have not updated device drivers. They are virtually all versions of Windows XP. Try firat to update drivers:

  http://www.service.ASUS.com/#! downloads/c1wax

  In addition, uninstall application ASUS Virtual Camera, this virtual video capture device we know conflict with Skype.

  Also, make sure you have the latest version of IE9 Internet Explorer installed.

• Skype has stopped working! Windows 8.1

  Hello

  I just bought HP laptop with windows geiuine 8.1 15 - Skype was all working fine but suddenly don't know what has happened he got crashed and now whenever I start it - it crashes and says "Skype has stopped working".

  % Appdata % technique but also tried reinstall too - nothing works!

  I have attached the DxDiag report so that you can look at my PC correctly.

  Thank you

  Mercier

  You probably IM magician software installed on your computer and this software conflict with Skype.

  http://www.immagician.com/indexen.htm

  Try to uninstall this software.

  In addition, you have CyberLink YouCam application installed. This app crashes and is likely to cause problems with Skype too.

  Uninstall this application virtual CyberLink YouCam webcam.

• Skype has stopped working. Program closed windows

  While on Skype, a window pops up saying "Skype has stopped working".

  A problem because of the program to stop working correctly. Windows will close the program and let me know if there is a solution.

  Check with the help of Skype as the updated version does not.
  https://support.Skype.com/en/

  Thank you

• applephotostreams.exe has stopped working error message

  I get the following error message every time that I reboot - it started after MS Update on 23/08/2012:

  IN MICROSOFT WINDOWS BOX:

  applephotostreams.exe has stopped working error message - a problem caused blocking the program works correctly. Windows will close the program and notify yu if a solution is available

  This is a link to the solution I found that worked for me...

  applephotostreams stops working

• Skype has stopped working and windows is looking for a solution.

  original title: problem with Skype

  I have been using Skype on my laptop for 12 months with no problems, all of a sudden, I get a message that Skype has stopped working and windows is looking for a solution.  I checked my firewall, windows updates and downloaded Direct X, as suggested by Skype. I've uninstalled Skype and downloaded again to make sure that the version lasted. IHAVE had also my whole system recharged but it did not work. I am at a loss to know what to do next. Someone at - it ideas

  Hello
  
  It is a possibility that a third-party application is causing the conflict with Skype. We can perform the clean boot troubleshooting and check which program is causing the conflict.
  See the article below for instructions on how to start your computer in a clean boot state.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: When the diagnosis is complete do not forget to reset the computer to a normal startup. Follow step 7 in the above article.
   
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• _ "Windows Explorer has stopped working" error - HELP Please! __

  I tried pretty much everything I can try in this thread, and nothing seems to work! It is very probably the the most annoying problem that I experienced with windows! I can open all the files and programs it is just that the 'Windows Explorer has stopped working"error appears literally every 5 to 15 seconds!  I click on cancel, and the other appears which says "Windows Explorer restarts" help please, I've never been more ready to give up on windows for good!

  Thank you, Bryan

  Hello

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  Hope these helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.