Slate 8 pro latest update crashed

Hi all

I use a HP 8 Pro 7600el (Italian version) that I had updated to KitKat by downloading the update.zip to site Web from HP (version 1.01.01) and installation of the recovery image.

All this is fine for a few months until yesterday when Android said that an update was available.

I started the update, when restarting, after awhile while the guarded Tablet crushing, the update failed with a generic "Update error".

I restarted the Tablet and Android started, but all applications, including native Android, keep crashing (tons of pop-up windows 'app XXX has stopped').

To solve the problem, I tried already:

-Cleaning of the cache in the menu boot recovery: don't not fixed

-Restoration of the factory in the menu boot recovery settings: not fixed (now the Tablet keeps giving messages 'app has stopped' and also the application assistant startup crashes)

-Install the latest update.zip I got SD: failure ' cos update.zip is an older version of the current

I tried to download the last update.zip (1.01.01) on the HP website, but it is not available.

I see 3 options, 2 are versions JellyBean, third and most recently who should be KitKat shows only a null pointer.

I tried downgrading to the last JellyBean but I get an "error to say" and the process stops.

Can someone please:

-Tell me where I can find the last image of KitKat for the Tablet?

-Offer another way to restore the Tablet?

Thanks for your help

Paolo

Hello

have managed to fix the tablet on mine.

Will give just a quick update in case anyone else is interested/had the same problem.

Fortunately, I had left the "update.zip" with the image of KitKat I had originally downloaded from HP website for updating the tablet.

The "update.zip" could not be installed directly from the boot environment of recovery because of the tablet with a newer version of the software installed.

I noticed that the "update.zip" contained, among other things, a file of "recovery.img" containing the image to boot from the recovery partition.

The process was as follows:

(1) connect the tablet to the PC via USB and boot in the recovery environment

(2) use the application of Protocol and "fastboot.exe' 'fastboot' of Google to empty completely the 'recovery', 'System' and the scores of 'user data '. Also the recovery partition must be deleted ' cos it seems that the recovery somewhere environment stores the information about the latest version installed and prevents so the "update.zip" must be installed.

(3) restart the tablet that do not have any valid system or boot from recovery will enter emergency start mode

(4) using the Protocol 'fastboot' flash 'recovery.img' to 'update.zip' in the "recovery" partition

5) restart in mode 'recovery '.

(6) the recovery mode install the "update.zip" KitKat image using the method "sideload". This time it works ' cos the recovery environment has no information on previously installed SW versions.

Best regards

Paolo

Tags: HP Tablets

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    February 1, 2016, 05:47:10 PM/Library/Logs/DiagnosticReports/Cubase 8_2016-02-01-174710_ .hang [deleted]

    1 February 2016 05:00:28 PM/Library/Logs/DiagnosticReports/Adobe first Pro CC 2015_2016-02-01-170028_ .hang [deleted]

    / Applications/Adobe Premiere Pro 2015/Adobe Premiere Pro 2015.app/Contents/MacOS/Adobe first Pro 2015 CC CC CC

    February 1, 2016, 05:29:30 ~/Library/Logs/DiagnosticReports/Cubase 8_2016-02-01-052930_ .crash [deleted]

    February 1, 2016, 05:27:48 ~/Library/Logs/DiagnosticReports/Cubase 8_2016-02-01-052748_ .crash [deleted]

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    January 25, 2016, 18:03:04 /Library/Logs/DiagnosticReports/Kernel_2016-01-25-180304_[redacted].panic [details]

    January 5, 2016, 02:02:39 /Library/Logs/DiagnosticReports/Kernel_2016-01-05-020239_[redacted].panic [details]

    ---------------

    Kernal panic report


    Anonymous UUID: 20A93797-6272-0302-2729-78344E08EAF7

    Sea 3 01:27:46 Feb 2016

    Panic report *.

    panic (cpu 0 0xffffff8024a177ea appellant): "Double fault 0xffffff8024a33914, registers: \n" "CR0: 0x000000008001003b, CR2: 0xffffff81e34a4ff8, CR3: 0x0000000027ff0000, CR4: 0x00000000001626e0\n" "RAX: 0 x 0000000000000008, RBX: 0xffffff81e34a5230, RCX: 0xffffff804357ea78, RDX: 0xffffff8024a33ad0\n" "RSP: 0xffffff81e34a5000, PBR: 0xffffff81e34a5200, IHR: 0xffffff81e34a5210, RDI: 0xffffff81e34a5230\n" "R8: 0 x 0000000000000007, R9: 0xffffff804357ea78, R10: 0 x 0000000000000007, R11: 0x0000000000000000\n ' ' R12: 0xffffff81e34a5220, R13: 0xffffff8203593e50, R14: 0xffffff81e34a5210, R15: 0xffffff81e34a5230\n" "RFL: 0 x 0000000000010046, RIP: 0xffffff8024a33914, CS» ': 0 x 0000000000000008, SS: 0x0000000000000010\n "" error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.50.1/osfmk/i386/trap_native.c:1 68.

    Backtrace (CPU 0), frame: return address

    0xffffff81e34b4cf0: 0xffffff802492ad21

    0xffffff81e34b4d70: 0xffffff8024a177ea

    0xffffff81e34b4ed0: 0xffffff8024a3456f

    0xffffff81e34a5200: 0xffffff8024a33ca3

    0xffffff81e34a5220: 0xffffff8024a16546

    0xffffff81e34a54c0: 0xffffff8024a33ca3

    0xffffff81e34a54e0: 0xffffff8024a16546

    0xffffff81e34a5780: 0xffffff8024a33ca3

    0xffffff81e34a57a0: 0xffffff8024a16546

    0xffffff81e34a5a40: 0xffffff8024a33ca3

    0xffffff81e34a5a60: 0xffffff8024a16546

    0xffffff81e34a5d00: 0xffffff8024a33ca3

    0xffffff81e34a5d20: 0xffffff8024a16546

    0xffffff81e34a5fc0: 0xffffff8024a33ca3

    0xffffff81e34a5fe0: 0xffffff8024a16546

    0xffffff81e34a6280: 0xffffff8024a33ca3

    0xffffff81e34a62a0: 0xffffff8024a16546

    0xffffff81e34a6540: 0xffffff8024a33ca3

    0xffffff81e34a6560: 0xffffff8024a16546

    0xffffff81e34a6800: 0xffffff8024a33ca3

    0xffffff81e34a6820: 0xffffff8024a16546

    0xffffff81e34a6ac0: 0xffffff8024a33ca3

    0xffffff81e34a6ae0: 0xffffff8024a16546

    0xffffff81e34a6d80: 0xffffff8024a33ca3

    0xffffff81e34a6da0: 0xffffff8024a16546

    0xffffff81e34a7040: 0xffffff8024a33ca3

    0xffffff81e34a7060: 0xffffff8024a16546

    0xffffff81e34a7300: 0xffffff8024a33ca3

    0xffffff81e34a7320: 0xffffff8024a16546

    0xffffff81e34a75c0: 0xffffff8024a33ca3

    0xffffff81e34a75e0: 0xffffff8024a16546

    0xffffff81e34a7880: 0xffffff8024a33ca3

    0xffffff81e34a78a0: 0xffffff8024a16546

    0xffffff81e34a7b40: 0xffffff8024a33ca3

    0xffffff81e34a7b60: 0xffffff8024a16546

    0xffffff81e34a7e00: 0xffffff8024a33ca3

    0xffffff81e34a7e20: 0xffffff8024a16546

    0xffffff81e34a80c0: 0xffffff8024a33ca3

    0xffffff81e34a80e0: 0xffffff8024a16546

    0xffffff81e34a8380: 0xffffff8024a33ca3

    0xffffff81e34a83a0: 0xffffff8024a16546

    0xffffff81e34a8640: 0xffffff8024a33ca3

    0xffffff81e34a8660: 0xffffff8024a16546

    0xffffff81e34a8900: 0xffffff8024a33ca3

    0xffffff81e34a8920: 0xffffff8024a16546

    0xffffff81e34a8bc0: 0xffffff8024a33ca3

    0xffffff81e34a8be0: 0xffffff8024a16546

    0xffffff81e34a8e80: 0xffffff8024a33ca3

    0xffffff81e34a8ea0: 0xffffff8024a160c8

    0xffffff81e34a8fd0: 0xffffff8024a33e69

    0xffffff8203593f40: 0xffffff8024941deb

    0xffffff8203593f90: 0xffffff8024942330

    0xffffff8203593fb0: 0xffffff8024a116e7

    Corresponding to the current thread BSD process name: kernel_task

    Mac OS version:

    14F1509

    Kernel version:

    14.5.0 Darwin kernel version: kills Sep 1 21:23:09 PDT 2015; root:XNU-2782.50.1~1/RELEASE_X86_64

    Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758

    Slide kernel: 0 x 0000000024600000

    Text of core base: 0xffffff8024800000

    Text __HIB base: 0xffffff8024700000

    Name of system model: MacBookPro9, 1 (Mac-4B7AC7E43945597E)

    Availability of the system in nanoseconds: 50822136269

    last load kext to 5216249635: com.nvidia.CUDA 1.1.0 (addr 0xffffff7fa6e2d000 size 12288)

    kexts responsible:

    com.nvidia.CUDA 1.1.0

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    com.movavi.driver.SoundGrabber 1.6.5

    com.globaldelight.driver.Boom2Device 1.1

    com.uaudio.driver.UAD2System 8.3.0

    com.digidesign.iokit.DigiDal 9.0f4

    4352 at.obdev.nke.LittleSnitch

    com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

    com.apple.driver.AppleHWSensor 1.9.5d0

    com Apple.filesystems.autofs 3.0

    com.apple.driver.AGPM 110.19.6

    com.apple.driver.ApplePlatformEnabler 2.2.0d4

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleMikeyDriver 272.18.3

    com.apple.driver.AppleHDAHardwareConfigDriver 272.18.3

    com.apple.driver.AppleHDA 272.18.3

    com.apple.driver.AppleUSBTCButtons 240.2

    com.apple.driver.AudioAUUC 1.70

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleHWAccess 1

    com.apple.GeForce 10.0.4

    com.apple.driver.AppleIntelHD4000Graphics 10.0.6

    com.apple.driver.AppleHV 1

    com.apple.iokit.IOBluetoothUSBDFU 4.3.6f3

    com.apple.driver.AppleBacklight 170.7.4

    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

    com.apple.driver.AppleFIVRDriver 4.1.0

    com.apple.driver.AppleMCCSControl 1.2.12

    com.apple.driver.AppleSMCPDRC 1.0.0

    com.apple.driver.AppleSMCLMU 2.0.7d0

    com.apple.driver.AppleIntelFramebufferCapri 10.0.6

    com.apple.nvidia.NVDAStartup 10.0.4

    3.10.25 com.apple.driver.AppleMuxControl

    com.apple.driver.SMCMotionSensor 3.0.4d1

    com.apple.driver.AppleLPC 1.7.3

    com.apple.driver.AppleThunderboltIP 2.0.2

    com.apple.driver.AppleUSBTCKeyEventDriver 240.2

    com.apple.driver.AppleUSBTCKeyboard 240.2

    com.apple.driver.AppleIRController 327,5

    com.apple.driver.AppleFileSystemDriver 3.0.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 36

    com.apple.driver.AppleUSBHub 705.4.2

    com.apple.driver.XsanFilter 404

    com.apple.iokit.IOAHCIBlockStorage 2.7.1

    com.apple.iokit.IOAHCIPassThrough 1.0.3

    com.apple.driver.AirPort.Brcm4331 800.20.24

    com.apple.driver.AppleSDXC 1.6.5

    com.apple.iokit.AppleBCM5701Ethernet 10.1.3

    com.apple.driver.AirPort.Brcm4360 930.37.3

    com.apple.driver.AppleFWOHCI 5.5.2

    com.apple.driver.AppleAHCIPort 3.1.2

    com.apple.driver.AppleUSBEHCI 705.4.14

    com.apple.driver.AppleUSBXHCI 710.4.11

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleACPIButtons 3.1

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 3.1

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

    com Apple.NKE.applicationfirewall 161

    com Apple.Security.Quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

    com Apple.kext.Triggers 1.0

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    com.apple.driver.DspFuncLib 272.18.3

    com.apple.kext.OSvKernDSPLib 1.15

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    com.apple.nvidia.driver.NVDAGK100Hal 10.0.4

    com.apple.nvidia.driver.NVDAResman 10.0.4

    com.apple.iokit.IOSurface 97.4

    com.apple.iokit.IOFireWireIP 2.2.6

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

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    com.apple.driver.AppleSMBusPCI 1.0.12d1

    com.apple.driver.AppleSMBusController 1.0.13d1

    com.apple.iokit.IOUSBUserClient 705.4.0

    com.apple.iokit.IOAcceleratorFamily2 156.16

    3.10.25 com.apple.AppleGraphicsDeviceControl

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.iokit.IONDRVSupport 2.4.1

    3.10.25 com.apple.driver.AppleGraphicsControl

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.IOPlatformPluginFamily 5.9.1d7

    com.apple.driver.AppleHDAController 272.18.3

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOHDAFamily 272.18.3

    com.apple.iokit.IOAudioFamily 203.3

    com.apple.vecLib.kext 1.2.0

    com.apple.driver.AppleThunderboltEDMSink 4.0.3

    com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6

    com.apple.driver.AppleUSBMultitouch 245.2

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    com.apple.driver.AppleUSBMergeNub 705.4.0

    com.apple.driver.AppleUSBComposite 705.4.9

    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

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    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

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    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 398

    com.apple.iokit.IOStorageFamily 2.0

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 3.1

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    com.apple.iokit.IOACPIFamily 1.4

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    com.apple.kec.Libm 1

    I notice that you have several changes to third-party hardware.  There are some third-party RAM installed and a double HARD drive installation.  They should be directed to see if one of them is the cause.

    These are your software possible candidates for your kernel panic:

    Remove them and reinstall them individually to find the "problem child".

    NVIDIA, CUDA is the prime suspect in my opinion.

    Ciao.

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