Slatebook 14: shift keys do not work
I just bought this Slatebook and after a week to have shift keys stopped working. Not sure if its something in the settings or the key is broken. If anyone knows it PLEASE HELP
Hey @Dylanbilo01 ,
Welcome to the forums of HP.
I understand that you are having problems with the keyboard on your Slatebook.
Clear cache on the PC: Settings > storage > cached data. You should have the option to erase all data cached here.
Hard reset: While the PC is turned on, press and hold the power button for 8 + seconds force to stop. Turn it back on and see if that helps.
Factory reset: Make sure that you back up important files or information, firstly and then when the loan to settings > backup & reset > reset data.
If this does not resolve the issue, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click on the following link to get help from your region number: phone help around the world.
Thank you.
Tags: Notebooks
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I understand that shift key of your MacBook Pro does not respond as before. Fortunately the steps below can help to restore the functionality of the SHIFT key on your Mac.
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Hey Mazin48
If you are using a desktop computer, the first thing to try is another keyboard and see if this fixes the problem
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SHIFT keys do not work.
Hello, it happens to be a problem with my keyboard, I use an acer aspire 4750z, running windows 7. I used an external keyboard, connection via USB. When I took out the USB and decided to use the building to the keyboard on my laptop, the shift keys were no more working. At first, I thought maybe the NumLock was on, I pass him off and still no difference. I checked the availability in the Control Panel, nothings changed. All other keys in the keyboard works very well except for the keys. The only way I can use the SHIFT keys is to connect the external keyboard. If anyone has the answer please help. Thank you
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Type without using the keyboard (on-screen keyboard)
http://Windows.Microsoft.com/en-us/Windows7/type-without-using-the-keyboard-on-screen-keyboard
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I suggest you run convenience store equipment and deices and check.
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http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter
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http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode
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http://support.Microsoft.com/kb/929135
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Hi Ahmad89,
Thank you for visiting the Forums HP's Support and welcome. Please contact our technical support at the 800-474-6836. If you call in North America, the number is 1-800-474-6836 and for all other regions click here.
They will help you with the keyboard problems.Thank you.
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https://support.Apple.com/en-us/HT203162
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