Sleep at random after black background
If I restart the system, everything is fine... I get the silver on my Apple TV 4gen background. However, after that the system goes to sleep and then I wake up the background becomes black and although I can see my apps installed I can't go to the app list/dock and see one of them (for example: a double click on the TV button on the remote control). Again, if I restart the system it will well again (see screenshots). No idea why this is happening?
Try the following steps for the Apple TV 4, check if things work after each step if necessary, before you try the next.
- Restart the Apple TV (settings > system > restart).
- Restart the Apple TV by removing ALL cables for 30 seconds.
- Restart your router. (Also try to remove the power cord for at least 30 seconds)
- Reset Apple TV (settings > system > reset > reset all settings)
- Restore the Apple TV (settings > system > reset > restore)
Tags: Apple TV
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