Slow down the new Imac
I recently bought a new IMac, retina # 21 and it is really slow. Takes time to open Safari and so on. Has anyone else noticed this? What can I do?
A new Mac comes with 90 days of free technical support, AppleCare.
AppleCare: 1-800-275-2273
If your Mac is running slowly https://support.apple.com/kb/PH19031?locale=en_US
If this does not help, run EtreCheck and post the report here.
Download, open the download folder, click on it to open it, select "Open" in the dialog box to execute.
Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste it when replying.
Tags: Mac
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kernel_task slow down the new iMac 27 "5K to a crawl
I've owned my new iMac (OSX El Capitan 10.11.4) for more than 4 months now and have had no complaints other than those sometimes caused by the limited installed 8 GB of memory (an upgrade to 32 GB is on order). Suddenly last week, I noticed my machine slows down considerably and heats up. Check activity monitor, I have seen that kernel_task took 200 to 400% of the CPU. Despite the heat, I noticed that I could not hear the fan running, so I downloaded Mac Fan Control indicating the fan did not work - I took it in the center of authorized Service Apple and they confirmed that indeed the fan did not work and ordered me a new one that I expect. I'm not sure that the fan has never worked - as I remember ever heard - I naively thought the new iMacs are just quieter.
In the meantime, I'm trying to understand what is causing the problem kernel_task. I noticed it uses very little CPU on most boot-up until I have load Lightroom (I'm a photographer and use this app heavily) after which zoomed up to more than 200% kernel_task, video playback has the same effect. However, if I use only my browser for the e-mail and listening to iTunes kernel_task remains down on the only figure of % CPU and machine stay cool. The person I talked to Apple's Service said she has seen this before and the solution was to do a clean reinstall of the operating system. I want to save as a last resort - after setting of the fan and installing more memory. I wonder if heat build-up missing a fan has an effect on kernel_task or help to have more memory? In any case this is the report of EtreCheck:
EtreCheck version: 2.9.11 (264)
Report generated 2016-04-17 13:17:13
Download EtreCheck from https://etrecheck.com
Duration 05:18
Performance: average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer is too slow
iMac (retina 5K, 27 inches, end of 2015)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac17, 1
1 3.3 GHz Intel Core i5 CPU: 4 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK MHz 4 GB DDR3-1867
0/DIMM1 BANK
Vacuum
BANK 1/DIMM0
OK MHz 4 GB DDR3-1867
BANK 1/DIMM1
Vacuum
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n/ac
AMD Radeon R9 M395 - VRAM: 2048 MB
iMac 5120 x 2880
OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour
ST2000DM001 disk HARD APPLE disk0: (2 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (2) /: 2.11 TB (905,59 GB free)
Storage of carrots: disk1s2 120.99 GB Online
Storage of carrots: disk0s2 2.00 TB online
APPLE SSD SM0128G disk1: (121,33 GB) (Solid State - TRIM: Yes)
EFI (disk1s1) < not mounted >: 210 MB
Boot OS X (disk1s3) < not mounted >: 134 MB
Macintosh HD (2) /: 2.11 TB (905,59 GB free)
Storage of carrots: disk1s2 120.99 GB Online
Storage of carrots: disk0s2 2.00 TB online
Broadcom Corp. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Canon Canon CAPT USB Device
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
/ Library/Extensions
com [no charge]. FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2016-04-07) [Support]
[no charge] expressvpn.tap (20150118 - 2016-04-07) [Support]
[loading] expressvpn.tun (20150118 - 2016-04-07) [Support]
/ System/Library/Extensions
com.Wacom.kext.wacomtablet [no charge] (Tablet Wacom 6.3.15 - 2 - SDK 10.11 - 2016-04-07) [Support]
[loaded] 7 tasks Apple
[loading] 154 tasks Apple
[operation] 77 tasks Apple
[loaded] 45 tasks Apple
[loading] 155 tasks Apple
[operation] 88 tasks Apple
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-04-12) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-12-14) [Support]
[operation] com.adobe.AdobeCreativeCloud.plist (2016-02-14) [Support]
[loading] com.google.keystone.agent.plist (2016-03-02) [Support]
[loading] com.oracle.java.Java - Updater.plist (2015-11-22) [Support]
[operation] com.wacom.wacomtablet.plist (2015-11-04) [Support]
[operation] jp.co.canon.CUPSCAPT.BG.plist (2015-08-23) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2015-12-14) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-12-14) [Support]
[operation] com.adobe.adobeupdatedaemon.plist (2016-04-12) [Support]
[loading] com.adobe.agsservice.plist (2015-11-22) [Support]
[loading] com.cocoatech.pathfinder.SMFHelper7.plist (2015-11-22) [Support]
[loading] com.expressvpn.tap.plist (2016-02-11) [Support]
[loading] com.expressvpn.tun.plist (2016-02-11) [Support]
[loading] com.google.keystone.daemon.plist (2016-03-02) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2015-11-22) [Support]
[operation] com.surteesstudios.hddfancontroldaemon.plist (2014-06-03) [Support]
[loading] com.wacom.displayhelper.plist (2015-11-04) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2015-11-22) [Support]
[loading] com.bittorrent.uTorrent.plist (2015-11-23) [Support]
Fan of Macs control application (/ Applications/Mac Fan Control.app)
Dropbox application (/ Applications/Dropbox.app)
[operation] 2BUA8C4S2C.com.agilebits.onepassword - osx-helper
[ongoing] com.adobe.CCLibrary.78432
[ongoing] com.adobe.CCXProcess.53472
[operation] com.adobe.acc.AdobeDesktopService.77152.F4AF8B93-6EA8-4645-B6BA-A978E4ACF8E1
[ongoing] com.Adobe.accmac.75232
[ongoing] com.crystalidea.MacsFanControl.992
[ongoing] com.etresoft.EtreCheck.189792
[ongoing] com.getdropbox.dropbox.104032
com.rockysandstudio.Memory-[ongoing] Diag.104992
[loading] com.rockysandstudio.Memory - Diag.Launch - Helper
[ongoing] com.wacom.TabletDriver.143712
[ongoing] com.wacom.WacomTouchDriver.143392
[loading] 398 tasks Apple
[operation] 198 tasks Apple
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-12) [Support]
QuickTime Plugin: 7.7.3 (2016-03-22)
AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-09) [Support]
AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-09) [Support]
Default browser: 601 - SDK 10.11 (2016-03-22)
SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2015-11-04) [Support]
JavaAppletPlugin: Java 8 updated 66 17 (2016-02-12) check the version of build
Fan HDD control (2016-04-16) [Support]
Java (2015-10-07) [Support]
WacomTablet (2015-11-04) [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 2.11 TB disk used: 1.21 TB
Destinations:
[Network] data
Total size: TB 3.00
Total number of backups: 38
An older backup: 04/01/16, 11:17
Last backup: 17/04/16, 11:39
Backup disk size: too small
Backup TB 3.00 size < (disc 1.21 TB X 3)
6% WindowServer
kernel_task 2%
Synchronization of 0%
0% AdobeUpdateDaemon
0% captmoncnabc
Top of page process of memory: ⓘ
803 MB kernel_task
262 MB mdworker (14)
213 MB Adobe CEF Helper (2)
Mds_stores 156 MB
156MO Dock
1.90 GB of free RAM
6.10 GB used RAM (3.39 GB being cached)
Used Swap 0 B
17 April 2016, 12:56:18 test - passed
Any suggestions would be greatly appreciated.
In the meantime, I'm trying to understand what is causing the problem kernel_task.
Bad fan is the cause. The machine is to be limited to avoid overheating.
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I bought an iMac nine retina 5K on a month and half ago and it's already in trouble with the slowness and delay, mostly online. Video and audio, struggle streamer and freezes often after a minute or two, sites are sometimes slow in general, Facebook stops after I scroll down a little ways, and my mouse a significant loading trolling questions (have tried different mouse - same problem). It happens in Safari and Chrome. I want to emphasize that these problems do not occur on my laptop, so I know that is not the internet connection.
I have very little on this computer and virtually no programs. No games. The only program that I keep running is CC of Photoshop that I use frequently throughout the day, but not should not be the cause of these problems. All the research I've done so far has not helped.
OS X El Capitan 10.11.13
3.2 Ghz Intel Core i5 processor
8 BG 1867 MHz DDR3 memory
Graphics AMD Radeon R9 M380 2048 MB
Who currently use approximately 30% of 1 TB of storage
Thanks for any help you can offer.
Hello
slow Internet can be a real pain, but if there is no problem with your internet provider or wifi, it may then a problem with some of the Mac preferences
to solve problems, you have listed try below
to isolate if its related to Safari only > do the following
Try another web browser Google Chrome =
to troubleshoot issues with Safari
1. click on safari-> law of
2. turn off your Safari history & data
3. open Safari preferences
4 set the homepage of google.com
5. go to the Privacy tab > delete all data Web site
6. disable or remove the safari extension
7. after above is complete
8. test the new Web sites
If the problem persists < question relates to your Mac system preferences
follow these steps
1. open system preferences
2. Select Network Preferences (3rd row)
3. Select wifi
4. in the upper part of the network preferences, it shows the value of location (automatic)
5. click on the drop-down list > Select Edition
6. click on the icon + to create a new location > call it (home)
7. click on done and apply the lower right of the widow of network preferences
8 will decrease your wireless Internet for a minute, it will reconnect
9 test loading of webpages in Safari
10. If still does not work > back to network preferences >
11. Select wifi > advanced > lower right corner
12. under wifi > delete all networks
13. Select networks in the box > click on - to remove
14. restart the Mac > reach your wifi
15 test again > still does not work
16. Network preferences > wifi > advanced
17. click on DNS > press on + symbol
18 type 8.8.8.8 > ok > apply
19. Quit Safari > reopen and test
If still does not work > create a new user-> test to the new user
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LR CC 2015 5.7.1 running very slow on the new iMac 5K
Each CC LR, I used short slow. When I use editing tools, sauter jump throughout history, try to select and apply pre-defined settings, it is all slow and almost inadmissible.
Spinning wheel turns for a long time trying to make any command.
Got a new fully equipped iMac 5K of the retina so can not see this as a hardware problem at all.
Catalogue 320 RAW images (25 MB each file)
Cache camera RAW , the Max value of 50 GB
4 GHz Intel Core i7 processor
Memory 32 GB 1600 MHz DDR3
Graphics AMD Radeon R9 M295X 4096 MB
Disk storage 3TO Fusion
Can someone please help?
Hi eddieb,
My apologies, I did not check the Version of Lightroom & OS.
Please see the link below and try some steps.
http://alikgriffin.com/solutions-Lightroom-running-slow
Thank you
~ Mohit
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Can I use an SDXC (512MB) card as a drive hard primary (such as startup HD with El Capitan) on my iMac 5 K - end 2015? It will slow down the performance of the iMac?
I did it with a 32GB SDHC UHS - I Transcend
I do not recommend under OS X from such media, but it works very well. I was preparing for my review of the CPHA Yosemite and did not want to mess with the internal drive of OS X.
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I currently have iMac, with Pro CS6, but it 6 years and running slow. I'm going to buy a new IMac and want to download the CS6 Pro Flash on the new IMac. Who should I contact for this? I have my serial number, etc.?
Hi byrone23065491,
You may please check out the link to download professional flash CS6 on the new computer applications download Creative Suite 6
* Enter the serial number of the product license.
See also Adobe Creative Suite 6 system requirements
Hope it will be useful.
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SQlite operations slow down the user interface on OS 5 thread
Hi guys,.
No notices that DB operations slow down the UI thread? For the entire application is unresponsible, and sometimes all the devices. Is it because that the operations of SD card?
Could someone RIM's comment on that?
Thank you
Eugen
Chance I just update the latest news I've had experts at the BB dev Conference:
The architecture of the JVM is designed expects until native calls completed. It is not true for all native calls, it is also greatly improved in OS 7 release.
But it puts a light on the dark areas. If I know this information before I would try to check that much - much earlier and slow down question difficulty much - much easier.
So guys, don't forget this info whenever you get the issue of users with OS 4.6 - 5.
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Slow down the images of the drone
Hello
I'm new to the first, please bear with me.
Typically, I shoot my footage of drone in 50 p, fall in a 25 p timeline and it automatically it slows down to 25 p (in the Final Cut).
So my question is, if I drop a video 50 p on a sequence of 25 p in the first, will be slowed down up to 25 p (50%)?
PP will play all media at the rate of the sequence. But... it will not speed up or slow down the images that do not match. It will just drop or repeat frames to get the correct reading.
Fast (or slow) movement is always done manually. It just never happens.
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Hello.
I want to slow down the pace in an animation frame-to-frame hand drawn at 24 frames per second. When I move the cursor at the end of the Tween (24 images), in order to drag the end of the Tween to the right to lengthen the interpolations, the cursor does not a double arrow as it should, but changes to a black arrow with a small white rectangle with a border dotted, to the lower right of the cursor. Therefore, I can't extend the interpolations. Can anyone say about this?
I am on the 20th day of a trial of Adobe Flash Professional CC, on an iMac osx 10.11.2 El Capitan. I use a Wacom pen.
Thanks for any help. (I'm a complete newbie to the animation)
Thanks for this very useful information and thanks to other members of the forum who also gave me great advice.
I will experience more away, using the excellent information, I have now.
Thank you all.
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Why adobe flash player slows down the performance of the browser all?
I rememeber more there are problems with the plugin flash player in Mozilla's Firefox browser, causing the plugin to crash: Adobe Flash plugin has crashed - prevent it from happening again. Firefox help
After a recent update (17,0,0,134) he almost never crash, but it slows down all browsers performance until she finally released the following video. The majority of all the news sites use flash player
to launch its "commercial. And there are several boxes with advertisements, for example: www.lrytas.lt
And while I'm listening to music via youtube and on the other tab reading news on this site, when the music clip ends and the browser begins to load another clip of music,.
then the job of the Navigator everything is paralyzed - I can not write a text, can't scroll down, do not click on a link. This is because the system is busy while loading YouTube next clip.
Mouse marker becomes in a circle around rotation indicating the loading procedure (firefox does not). And it takes time - up to 10-15 seconds to launch the new video. Then sudenly my actions is executed after such a break - my text is typed.
My scroll down and maybe link is pressed. All this procedure slowdown is annoying. It wastes a lot of time. I opened the Task Manager and I see that Firefox takes 900,000 or 1300.000 K memory. My OS is Windows 7.
I close the process firefox.exe together and then it automatically closes the plugins. Then I open the browser again and he ask to retrieve automatically suspended sites, I agree with her and then she just opens again. And once again
He works constantly for some time until it slows down the browser again. With several tabs more problems. In addition, the display of a video sometimes too late too. Some images are lost, as the system is already too late because
loading procedure takes too many resources.
A long time ago long flash player was better. But today, with increased again * substandard computers like iphones iPad you need to evolve the player such that he must play throughout, but its performance on different platforms
This is not the same.
Who is guilty - my PC, Firefox or the plugin? Or maybe that I am?
In my view of cold, users actions cannot be ignored. Preference should be the user continuous control on a system load.
From now on, everything works fine. No complains. I mean without everything turning off hardware acceleration. It's after a few windows or update firefox.
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Can not install a creative cloud on the new iMac/Yosemite
The new iMac has arrived. I used Apple's Migration tools move above all. None of my CC apps will run. I get the pop-up "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud of http://www, adobe.com/go/adobecreativecloudapp. "When I do and run the Setup program, this message appears. Circular.
I looked in the forums. Could it have something to do that I have installed Java JRE 8 on this machine?
In any case, how can I install CC on this new machine so I can run the CC apps?
I finally got it. I had to do a de-install FULL of CC. It is not documented, so here is the log from my chat with Adobe Support. It worked!
Nathalie: We appreciate your patience and regret the inconvenience because of the high waiting time.
dkaye: Hey, Midhub!
dkaye: Théophile!
Nathalie: You will allow me a moment while I look into your account and check the details.
Thomas: I understand that you are facing a problem white screen for the creative cloud desktop application, is that correct?
dkaye: Correct.
Thomas: Thank you for confirming the issue.
dkaye: non-empty screen. Wiondow empty in the application of the CC.
Laurence: I'll be happy to check and help you with this.
Laurent: I see that we have to do some troubleshooting steps to resolve this issue now.
dkaye: ok
Berbachi: On Mac, go to Finder > go > go to folder, and then type ~ / library, press ENTER.
dkaye: ok
Theophilus: Please navigate to: Application Support > Adobe.
dkaye: ok
Theophilus: Locate the folders below and delete them if they exist:
Theophilus: 1. OOBE.
Theophilus: 2 AAMUpdater.
Theophilus: 3 AdobeApplicationManager.
dkaye: deleted 1 & 2. #3 not there.
Theophilus: Now click on the Finder once more then on go > go to folder. This time please type/library press ENTER.
dkaye: ok
Theophilus: Access: Application Support > Adobe.
dkaye: ok
Theophilus: Locate the folders below and delete them if they exist:
Theophilus: 1. OOBE.
Theophilus: 2 AAMUpdater.
Theophilus: 3 AdobeApplicationManager.
dkaye: ok
Theophilus: Click on Go > utilities.
Theophilus: Locate the folders below and delete them if they exist:
Theophilus: 1. Adobe Creative Cloud.
Theophilus: 2 Adobe Application Manager.
dkaye: go > utilities does not work.
dkaye: do you mean Applications/Utilities?
Nathalie: Yes, you are right.
dkaye: ok
Nathalie: You have the cleaning tool on your machine?
dkaye: Yes. should I run it again?
Theophilus: Check the option "All" at the top of the menu drop down and do the following:
Theophilus: Select desktop application creative Cloud, then 'selected cleanup.
Berbachi: Select Adobe application manager for Mac OS X 10.6 and select "selected cleanup.
dkaye: Creative Cloud did not appear.
dkaye: ok cleaned Application Manager.
Thomas: Did you tick the option 'all '. ?
dkaye: the list is empty.
dkaye: Yes, all.
Theophilus: Okay.
Theophilus: Close the cleaning tool.
Theophilus: Download the latest version of office of creative cloud with link below:
dkaye: ok
Theophilus: Click here.
dkaye: ok. ready to run.
Theophilus: Please download and install it.
dkaye: download...
Theophilus: Okay.
dkaye: Ha! Now, I get the login screen. Much better! I'll connect.
Theophilus: Please let me know.
dkaye: Hooray! Successful login and I see all the applications. It looks like I can download/install them now, correct?
Theophilus: Excellent!
Nathalie: Yes, you are right.
Theophilus: Is there anything else I can help you?
dkaye: Ok, so we're all done. Thanks a lot for your help!
Nathalie: You are welcome, and I am pleased to help you today.
Nathalie: You receive an email that will contain a link to complete a survey in option to provide your comments on the experience of the support. Your comments are much appreciated.
Laurence: Please contact Adobe. Good bye.
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If I copy a symbol several times, it will slow down the animation?
Maybe this is a stupid question.
I have a very simple symbol playing in my animation. It s a little red dot that changes size from 100% to 50% and then repeats.
I copied (no duplicate of symbols pannel) this symbolt several times in animation and plan to copy loads more, maybe hundreds. This will slow down the animation, or all points working through this first original symbol?
Let me add a clarification. If you duplicate a symbol in the control panel of the elements when you change something in one of them, this change also occurs in the other. Here are the instances of the same symbol. If you duplicate a symbol in the library, and then you change something in one, it will not affect the other. You have created a new symbol. You have now 2 distinct symbols.
-
I have the new iMac and treatment works very well. However, 90% of the time I get an 'indirect' wheel of 2 to 5 minutes when I save or write down a photograph. What's wrong?
Automatic Analyzer can bring to your entire system to a crawl.
-
Is to slow down the Server OEM?
Dear friends,
Thought to implement OEM for the convinience to keep an eye on the mistakes and the tablespace space problems.
Once I tried the last time, but all the developers said the database became incredibly slow.
After that I stopped dbconsole, they all felt better.
OEM slows down the database if its installed on the same server?
Thank you very much.user645399 wrote:
It is advisable to use OEM or better to just go with scripts.The new project should soon be launched for users and if its slow, then I am responsible.
OEM is entirely GUI based and very easy to use. Which you can view grphical outputs
If you prefer Scripts, there are a lot of manual work necessary.It depends on how you choose. If you have the option of OEM which is easy to use. So why if you prefer the manual way? As said previously it is not much of an impact as you think.
If it's only concern then like I said create a new tablespace devote for OEM outside sysaux.
-
Why are the 'minor' photos in the new iMac with K5 of the retina (using photoshop)?
In English
Hello.
I met a 'problem' with the new iMac (retina 5K, 27 ", at the end of 2015).
When I edit pictures in Photoshop, I can't get the images blown up big enough and the fillings of slide show they do not rule out even at a size of 72 dpi and with dimensions of 3000 x 2000.
What don't I understand?
Help would be so nice, thank you in advance.
By Bjarne.
PA Dansk
Hej.
JEG er pa stodt and 'problem' med den nyeste iMac (retina 5K, 27 ', ultimo 2015).
NAR jeg redigerer billeder I Photoshop kan jeg ikke fa billederne blaest stort nok op og ved diasshow fylder ikke skaermen ud ved en str pa 72 dpi library pa med og selv 3000 x 2000.
Hvad er det jeg ikke forstar?
Tants city limit his BRA, pa forhand tak.
By Bjarne.
What version of the operating system and Photos do you use? Exactly how do you get pictures of Photos in Photoshop?
LN
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