Smart call connector toolbar Info

Hello

I was wondering if someone could clarify some points of confusion that I have on the Toolbar from Smart connector call?

Is it possible to have it search incoming numbers against Outlook contacts and display the correct name?

I get the correct names if the number is in the directory, but I can't for the life of me configure it to use Outlook although the documentation seems to allude that it's possible.

I use the latest version of the CSC independent x 32 client and Outlook 2007 (him button marked 'activate Outlook search' is checked) on Windows XP.

Also, is the call connector free skilled man for autonomous use or don't each need a license use (we have a UC560)?

Thanks in advance.

Kind regards

Alex

Hi Alex,

Smart CallConnector free toolbar has no research supported. The free version does not require allowing and basically can dial and click-to-dial. Other products CSC Adv-customer, operator of the CCS, CCS autonomous operator argued as long we have MAPI enabled and connected the right profile in the menu preference and many other search features.

Thank you

Team CallConnector

Tags: Cisco Support

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