Smart card reader driver is sought on Windows update after inserting the smart card

We are in the process of deploying PKI project in our environment. Client computers have Windows 7 Enterprise 64-bit SP1. We use McAfee Endpoint Encryption 5.2.12 on all clients. Our environment has a mix of Dell (Latitude E6400, E4300, E4310, E6410, E6420) and HP (EliteBook 8460p, EliteBook 2560p) laptops. There's no problem with Dell laptops at all.

With HP machines, however there are two problems.
1. with the model 8460p, after installing the Alcor card reader driver, when I insert the smart card into the reader he begins to search for the drivers on windows update. In three minutes, it updates the drivers and works very well. My concern is when I install the card reader drivers explicitly why go to Windows update. HP 2560p also has the same card reader, but this problem is not on this model. I disabled the driver smart card research in strategy group as well. This behaviour is sparkle roll.
2. when I enable smart card authentication on the McAfee console for any HP laptop and try to use my smart card on McAfee Endpoint encryption pre boot screen, machine freezes. Same configuration of McAfee encryption works fine on Dell laptops.
Help, please.

Hello

Your question of Windows 7 is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT audience Pro on Microsoft TechNet. Please post your question in the TechNet forum. You can follow the link to your question:

http://social.technet.Microsoft.com/forums/en-us/w7itprogeneral/threads

Hope the above information is helpful.

Tags: Windows

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    Note By default, the Windows distribution folder is located in the folder drive: \Windows\SoftwareDistribution. In this place, the drive is a placeholder for the drive where Windows is installed.

  • Make sure that the Windows distribution folder is empty and enlarge the Services (local) window.
  • In the Services (Local) pane, click automatic updates, and then click Start.
  • Restart the computer, and then run Windows Update again.
  • Method 11: Perform an upgrade on site for more information about how to perform an upgrade on the spot, click on the number below to view the article in the Microsoft Knowledge Base:

    315341 (http://support.microsoft.com/kb/315341/) how to perform an upgrade on the spot (reinstallation) of Windows XP

    MORE INFORMATION

    For more information about a resolution that is intended for Windows 2000 only.
    For more information about a resolution that is intended for Windows 2000 only, click on the number below to view the article in the Microsoft Knowledge Base:

    281458 (http://support.microsoft.com/kb/281458/) error message when you install a service pack Windows 2000 or product update

    This problem has been reported to occur with the following updates:

    328310 (http://support.microsoft.com/kb/328310/) MS02-071: a failure in management of Windows WM_TIMER messages may allow elevation of privileges
    810565 (http://support.microsoft.com/kb/810565/) of the hyperlinks open in Internet Explorer instead of in default browser or Help and Support Center
    327979 (http://support.microsoft.com/kb/327979/) game stops responding (hangs) or when the introductory video is played
    322011 (http://support.microsoft.com/kb/322011/) you cannot preview a fax in the Fax Console
    811630 (http://support.microsoft.com/kb/811630/) HTML Help update to limit functionality when it is invoked with the window.showHelp method)
    810577 (http://support.microsoft.com/kb/810577/) MS03-005: a buffer uncontrolled in the Windows Redirector may allow elevation of privileges
    329441 (http://support.microsoft.com/kb/329441/) you cannot create a network connection after you restore Windows XP
    329170 (http://support.microsoft.com/kb/329170/) MS02-070: a flaw in SMB signing may permit group policy to change
    810833 (http://support.microsoft.com/kb/810833/) MS03-001: buffer uncontrolled in the Locator service may allow code to run

    For more information about configuring automatic updates in Windows XP, click on the number below to view the article in the Microsoft Knowledge Base:

    306525 (http://support.microsoft.com/kb/306525/) how to configure and use automatic updates in Windows XP

    Best regards, Sohail Patel "MCSE 2003 | ITILv3 | "A journey of a thousand miles begins with a first step."

  • How can I keep windows update to change the location of folders of rediredcted

    My work computer is in a domain.  I am running Windows XP Pro SP3.  Due to the large size of the 'My pictures' folder I redirected it to on of my local readers rather than let him lie on our server (Windows 2003 SBS).  I also redirected "My music" folder on a local drive and the 'My Favorites' folder on the server where the "My Documents" folder is also.  It works very well without any problem, most of the time.  In some way, some, but not all, windows updates will change the location of the "My pictures" folder on the server.  When this happens, I know that as soon as I login after the reboot because it will take about an hour before the computer can be used.  The reason for this is that the folder is moved (not copied) on the server with a connection to ethernet 100 base-T.  My another stay of redirected folders where they are supposed to be, just the 'My pictures' folder is moved.  I tried to find all the registry entries that have to do with the location of this folder and found only two, those who originally, I changed to redirect the folder in the first place.  This has happened for the 4th time, when I greeted Windows Update to install the latest updates last night (13/02/13).  It becomes very boring and time would trust because I have to put the folder on the local drive and reset the folder redirection and the whole process takes about an hour, plus time lost after reboot.  Help please.

    Hi Steve,.

    Thanks for posting your question in the Microsoft Community forums.

    I see from the description of the problem, you have a problem with the location of the folder my pictures change after installing Windows updates.

    The question you posted would be better suited in the Small Business Server Forums. I suggest you send the link.

    http://social.technet.Microsoft.com/forums/en-us/smallbusinessserver/threads

    Hope this information helps you. If you need additional help or information on Windows, I'll be happy to help you. We, at tender Microsoft to excellence.
  • Ask Windows Update to install the Vista SP2, which was installed years ago and won't let me install Live Essentials for the same reason.

    Windows Update is now always ask to install the Vista SP2, which was installed years ago. When you try to install through Windows Update, it concludes the installation like ok, then once again it shows in Windows Update. When I try via stand-alone, it is said that SP1 is not installed. Of course, it is. In any case tried to reinstall and he wrote is already installed. I'm sure I installed both SPS long ago, but none of them show in the updates installed. It's probably something in the registry. Properties system shows SP1. Ah, I use Vista Home Premium 32-bit.

    Hello

    Thank you for your response.

    -What program did you use to increase performance?

    I suggest you please uninstall service pack 1, and then install both service packs.

    Method 1: Please follow the steps described in the article, and check if that helps.

    Note: I would recommend the first backup your information and other files External drive and perform operations.

    How to uninstall Windows Vista service packs as a troubleshooting step

    http://support.Microsoft.com/kb/948537

    Method 2: Installation of Service pack 1 and service pack 2.

    Windows Vista Service Pack 1 all language standalone (KB936330)

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=910

    Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 - stand-alone version ALL languages (KB948465)

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=15278

    For more information, please visit the links:

    Solve problems with programs that cannot be installed or uninstalled

    http://support.Microsoft.com/mats/Program_Install_and_Uninstall/

    How to solve problems when you install or uninstall programs on a Windows computer

    http://support.Microsoft.com/kb/2438651

    Let us know if it helps!

  • Windows Update cannot check the updates of definition because it has detected an error

    Windows Update cannot verify the update because it finds an error: code 0x80072efe

    l don't know what to do.

    Can you help me please?

    Help us help you: start by reading this post 'sticky '...

    What information to post in the Windows Update forum
        http://answers.Microsoft.com/thread/1467f44b-ee27-4F7D-98d7-f1c4b35b3395

  • How to complete the implementation of process after inserting the new sim card to unlock the phone

    Try to unlock the phone more 6s with ATT, but do not know how to perform the implementation of process after inserting the new sim card. I got the unlock code confirmed att.

    After the unlock code is confirmed, you will have to restore the unit to the factory via iTunes settings.  He must inform you that the device is unlocked, THEN you change sim cards.

  • Windows Update cannot check the updates because of the error code 80070002.

    Hi, I have a 64-bit Windows Vista, Microsoft Service Pack 1.

    My Windows Update stops errors whenever I have trying to update. This has happened for a while now, maybe 4-5 months? However, since there is no reason that I needed to update, I just let go.

    Then I realized that because of this error, my iTunes won't work; during installation, there is an error with the same numbers: 80070002. I really need to use iTunes, and it won't work.

    I checked the system for errors and renamed, but it has not fixed no problem.

    Please, how can I solve this problem?

    Hi xgbearfsho,

    If you receive the error Windows Update 80070002 of updates, you must remove the temporary files to update that Windows uses to identify updates for your computer. To remove temporary files, stop the Windows Update service, delete the temporary update files, restart the Windows Update service and then try to check for Windows updates again.

    Windows Update Error 80070002

    http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070002

    If the previous step fails, then I suggest that you install service pack 2 for Windows vista on the computer and check if this solves the problem of update.

    How to obtain the latest Windows Vista service pack

    http://support.Microsoft.com/kb/935791

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Cannot use windows update after the new installation of xp sp2

    Cannot use windows update after the new installation of xp sp2

    How to reset the Windows Update settings?
    http://support.Microsoft.com/kb/971058

    Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

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