Smart card reader driver is sought on Windows update after inserting the smart card
We are in the process of deploying PKI project in our environment. Client computers have Windows 7 Enterprise 64-bit SP1. We use McAfee Endpoint Encryption 5.2.12 on all clients. Our environment has a mix of Dell (Latitude E6400, E4300, E4310, E6410, E6420) and HP (EliteBook 8460p, EliteBook 2560p) laptops. There's no problem with Dell laptops at all.
Hello
Your question of Windows 7 is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT audience Pro on Microsoft TechNet. Please post your question in the TechNet forum. You can follow the link to your question:
http://social.technet.Microsoft.com/forums/en-us/w7itprogeneral/threads
Hope the above information is helpful.
Tags: Windows
Similar Questions
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I'm very frustrated with Windows Update after receiving the error code 80070005
After receiving the error code 80070005 for these last months. I tried several suggested corrections but have not been able to get updates either. My operating system is Vista Ultimate 32-Bit Windows operating system and have service pack 2 installed. any help would be appreciated
Hello
As I said that it is a very difficult issue to resolve.
Did you use all of these methods, including the last link to the other thread?
If you have used all then possibly an InPlace upgrade/repair Installation might
help that allows to maintain the programs and data backups although redundant
are always a good idea.You can use another DVD that aren't copy protected but you you need to own
Product key. It must be the same version 32 or 64 BIT Vista OEM. Also the system
machine to usually sell the cheap disk since you already own Windows. Don't forget to make a
good backup or 3 (security in redundancy).On-site upgrade
http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htmThis tells you how to access the System Recovery Options and/or a Vista DVD
http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-consoleHow to perform a repair for Vista Installation
http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html=====================================
If nothing works then, you can use BING or Google and search for all types of suggestions
many whom will be totally false.Perhaps the best choice is a new installation. You can use copy and paste to the backup
the data on CD, DVD, or USB drives.I hope this helps.
-
Hello guys,.
I would like to ask something. I just got a new desktop PC with a 240 GB SSD and a 1 TB HARD drive, so I had to move the Users folder to the HARD disk. I used the way written here: http://www.nextofwindows.com/how-to-change-user-profile-location-in-windows-8-without-registry-hack/
I wonder now, since there is no registry hack, it is sure to run Windows Update? I tried yesterday, but I found myself with 4 updates, do not install with all the applications Microsoft Windows 8 (those in the new departure) detects not whole Internet. I could not also add all the features for windows in the .net Framework as anything Microsoft partner unable to connect to the Internet.
I did a fresh install, followed the new guide but disabled the update of Windows, but I need some updates to add some options to my systems, just basic Windows updates don't not upgrading to 8.1 Windows, so is safe to make updates, is there something to do to ensure that all updates will install very well or should I just stay away Windows Update?
In which case it is allowed to update, I want to do all work perfectly as I heard the guide I followed could sometimes would do if permission issues records to check and make sure I got all the permissions to so that none of the updates fail? Thanks in advance
Hello
I would recommend that you not move all of the USERS folder, or even your own...
Which may or may not be the problem with .net 3.5... It's kind of finicky to start, and there are other reasons why he could not install...
But there are things in the folder users who may not be able to be found by things like the update of Windows, programs and etc...
The best thing to do is to simply move your various Documents, photos, etc. and leave the application data and only, etc...
You can make a new My Documents folder on the HARD drive and put the photos, downloads and etc in it and then change the location of your folder...
You don't have to make a new folder in My Documents, but there is less clutter in this way...
You MUST create new records to the desired location on your HARD drive.
If the files are going to be mixed between them on the root of the folder you are moving to.
There is a way to create the file as part of the process of 'Change location', but it would be better just to create the lilke files as you would any other folder, exactly where you want that they and choose when you're moving.
Just go to your user folder, right-click on the file that you want to move, select Properties, and then click the LOCATION tab.
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I got an asus computer notebook windows vista, upgrade from vista to windows 7, now I'm not able to do a clean install of windows xp, when I try to install XP, it says that hard drives are not connected & windows cannot find not the hard drives, so once again installed windows 7, is there a way to overcome this problem Why do I get the message windows xp does not detect hard drives? I even formatted the hard drive & tried to install Xp, but still, I get the same message.
The answers will be appreciated...
Thank you
Because the Windows XP installation CD does not have the necessary disk controller drivers. You will need a floppy drive to provide the drivers of controller for the installation program, or you will need to burn a CD of Windows XP with the controller drivers slipstreamed into the installation. A CD of Windows XP with SP2 included may have the necessary drivers.
John
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How can I reinstall windows 7 after replacing the hard drive?
How can I reinstall windows 7 after replacing the hard drive? do I have to call microsoft or I can retrieve it somehow to the old hard drive?
Well, that certainly puts a different point of view on this subject. There are data recovery services that can recover data from disks that have suffered from various types of failures. However, they are quite expensive. Unless the data is particularly useful, it is generally not useful.
If your Windows 7 is an OEM version, installed on the computer when you bought it, the manufacturer could have a recovery disk on sale. If it was a retail copy and you always have the appropriate product/serial number, you can get a DVD of their team of parts replacement.
http://support.Microsoft.com/kb/326246
Tom Ferguson
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Gettinng less updates to Windows Update after formatting Windows
Original title: problem with Windows Update after PC format
Hello, I have Windows 7 x 64 OEM and today I had to format 6 times my PC because of my graphics card.
Problem which is the 5th time that I formatted my PC, WU shows me less up to date than the first time. And in format 6, least of all day.
How can I solve this problem? Thnaks.
Hi Josele69,
Whenever you install a new update, it contains the updates released before. If you will get only the recent updates. When you run windows update, you also receive only for new updates when you're done with the updates offered. This might be a reason you found less updates after formatting windows.
For more information, see the links:
Install Windows updates
http://Windows.Microsoft.com/en-us/Windows-Vista/install-Windows-updates
Install Windows updates in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/install-Windows-updates
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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Lose the ability to access Internet after Windows updates published in the last 24 hours
I lose the internet connection if I install the Windows updates published in the last 24 hours. I have had access to the internet after restoring to a restore point. I was able to recreate this problem be reinstall them again.
Update the example is KB2121546
Manually install a - alone.Reset.Still have Internet?Manually install the next one, one.Reset.Still have Internet?Repeat this until you lose Internet or have installed all updates - what comes first. If you lose Internet - uninstall that one and install all others (using the same one at a time - at the most method you will have 8-9 for this cycle) then come here and let everyone know what update was kill your Internet connection.Why? An update of the example is of no help. There are 9 updates you could possibly have * if * you were aware through yesterday. Knowing the SPECIFIC update that is causing your problem would be better for you and those who help you.
--
Martin Stanley
MS - MVP
--
How to ask Questions the Smart way
http://www.CatB.org/~ESR/FAQs/smart-questions.html -
My only internet connection is done by an AT & T USB Connect 881U (mfg Serra wireless). Windows 7 update Advisor indicates that
I need to check Windows Update after installing Windows 7 to make sure that I have the latest driver for this device, otherwise it can not work.
If this does not work I have no way of checking Windows Update. Any suggestions of how I could get out of this situation if it happens.When all else fails RTFM:
Install the Windows updates:
http://Windows.Microsoft.com/en-us/Windows7/install-Windows-updatesUpdate your computer:
http://Windows.Microsoft.com/en-us/Windows7/updating-your-computerUnderstand the Windows automatic update:
http://Windows.Microsoft.com/en-us/Windows7/Understanding-Windows-automatic-updatingUpdates: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/updates-frequently-asked-questionsChange how Windows installs or notifies you of updates:
http://Windows.Microsoft.com/en-us/Windows7/change-how-Windows-installs-or-notifies-you-about-updates~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Windows Update fails with the error 'WindowsUpdate_0000057E '.
I have windows vista, but my microsoft office is 2002.
For the latest updates of the week 2 windows keep failing.
1 security Update for Microsoft Excel 2002 (KB959988)
2. Update for Office XP (KB933388)Whenever the update fails, I get the error "WindowsUpdate_0000057E".
I'm not good with computers and need help on how to fix this...
When you try to download an ActiveX control, install an update to Windows or to a Windows component, install a service pack for Windows or to a Windows component, or install a Microsoft or third-party software, you may experience one or more of the following symptoms:- You may receive the following error message when you try to install a program or update:Digital signature not found
The Microsoft digital signature affirms that software has been tested with Windows and that the software has not been changed since then, it has been tested.
The software you are about to install does not contain a Microsoft digital signature. There is therefore no guarantee that this software works correctly with Windows.
Package name
If you want to search for Microsoft digitally software signed, refer to the Windows Update Web site at http://windowsupdate.microsoft.com to see if one is available.
Do you want to continue the installation?If you click Details, you receive the following message is displayed:
Microsoft Windows
The signature on the software package you want to install is not valid. The package is not signed correctly.After you click OK in the first error message dialog box, you may receive a message that States that the installation was successful, or you may receive the following error message:
Name of the Update Package
The cryptographic operation failed due to a local security option setting. - When you try to install an update or to install a service pack, you may receive an error message that is similar to one of the following:
- Name of the Update Package
The Setup program could not verify the integrity of the file Update.inf. Make sure the cryptographic service is running on this computer. - You may receive the following error message when you try to install a program or update:
- Failed to install catalog files.
- The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP. (Tell me why this testing is important).
This software will not be installed. Contact your system administrator.
- The software you are installing has not passed Windows Logo testing to verify its compatibility with this version of Windows. (Tell me why this testing is important).
- When you try to install a service pack Windows XP, you may receive an error message similar to the following:Service Pack 1 Setup could not verify the integrity of the file. Make sure the cryptographic service is running on this computer
- When you try to install Microsoft Data Access Components (MDAC) 2.8, you may receive an error message similar to the following:«"" "INF. cause installation failure: the timestamp signature and/or certificate could not be verified or is incorrect.»»»"
- The %WINDIR%\System32\CatRoot2\Edb.log may reach 20 megabytes (MB) even though the file is typically less than 1 MB.
- When you try to install a package from the Windows Update Web site or the Microsoft Update Web site, you may receive a message that is similar to the following:The software has not passed Windows logo testing and will not be installed.
- When you examine the file % systemroot%\Windowsupdate.log, you should see an entry for one of the following errors:
- 0 x 80096001
- 0 x 80096005
- 0 x 80096010
- 0x800B0001
- 0x800B0003
- 0x800B0004
- 0x800B0109
- 0x8007F0DA
- 0x8007f01e
- When you use Microsoft windows update on a Windows XP-based computer, the update process may fail and you may receive an error message "0x8007f007". This can happen regardless of what type of update you select.
- Log file or database corruption exists in the folder % Systemroot%\System32\Catroot2.
- Cryptographic services is set to disabled.
- Other Windows files are corrupted or missing.
- The timestamp signature or the certificate cannot be verified, or is incorrect.
- The hidden attribute is set to the folder %windir%, or one of its subfolders.
- No unsigned installation behavior group policy setting (Windows 2000 only) is set to do not allow installation or warn, but allow installationor the policy of binary value is not set to 0 in the following registry key:The HKEY_LOCAL_MACHINE\Software\Microsoft\Non-Driver signing
- The group policy enable trusted publisher lockdown setting is turned on, and you do not have the appropriate certificate in your trusted publishers certificate store. This group policy setting is under User Configuration, under Windows settings, Internet Explorer Maintenance, under Security, under Authenticode settings in the Group Policy MMC snap-in.
- You install Internet Explorer 6 SP1 and the update of security 823559 (MS03-023) is installed. For more information about this issue, click on the number below to view the article in the Microsoft Knowledge Base:828031 (http://support.microsoft.com/kb/828031/) error "the software you are installing has not passed Windows Logo testing...". "message when you try to install Internet Explorer 6 Service Pack 1
- The software distribution folder is corrupted.
- Click Start, click run, type cmd in the Open box, and then OK.
Note On a Windows Vista-based computer, click Start, type cmd in the box to search for text and right click on cmd.exe, and then click run as administrator.
- At the command prompt, type the following command and press ENTER:Ren %systemroot%\system32\catroot2\Edb.log *.tst
- Start the Administrative Tools utility in control Panel.
- Double-click Services.
- Click Cryptographic Services, and then click Properties.
- Click Automatic for Startup type, and then click Start.
- Click Start, click run, type cmd, and then click OK.
- At the command prompt, type the following commands and press ENTER after each line:net stop cryptsvc
Ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc
output - Remove all tmp*.cat to the following folder:% systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
If any of the files that begin with tmp exist in this folder, do not remove any other files. Files .cat in this folder are necessary for installing hotfixes and service packs.
- Click Start, click run, type cmd in the Open box, and then OK.
Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.
- At the command prompt, type the following commands and press ENTER after each command:regsvr32 /u softpub.dll
regsvr32 /u wintrust.dll
regsvr32 /u initpki.dll
regsvr32 /u dssenh.dll
regsvr32 /u rsaenh.dll
regsvr32 /u gpkcsp.dll
regsvr32 /u sccbase.dll
regsvr32 /u slbcsp.dll
regsvr32 /u mssip32.dll
regsvr32 /u cryptdlg.dll
outputNote If you are prompted, click OK .
Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.
- Restart your computer.
- Click Start, click run, type cmd in the Open box, and then click OK.
- At the command prompt, type the following commands and press ENTER after each command:regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 mssip32.dll
regsvr32 cryptdlg.dll
outputNote If you are prompted, click OK .
Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.
- Restart the computer.
- Click Start, click run, type cmd in the Open box, and then OK.
Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.
- At the command prompt, type the following commands, pressing ENTER after each line:attrib s h % windir %
attrib s h %windir%\system32
attrib s h %windir%\system32\catroot2 - Click Start, click run, type regedit, and then click OK.
Note On a Windows Vista-based computer, click Start, type regedit in the Search box and click on regedit.exe, and then click run as administrator.
- Locate and then click the following key in the registry:The HKEY_LOCAL_MACHINE\Software\Microsoft\Non-Driver signing
- Right-click on the Policy binary value, and then click change.
- The value data will appear in the following format:0000 02
Press DELETE to remove the current value (02 in this example), and then type 0 (the current value will now appear as 00).
- Click OK, and then quit the registry editor.
- Download the product of Microsoft update you want to install from the Microsoft Download Center, the Windows Update Catalog or the Microsoft Update Catalog. For more information about how to download updates from Microsoft Download Center, click the number below to view the article in the Microsoft Knowledge Base:119591 (http://support.microsoft.com/kb/119591/) how to obtain technical support files from Online Services Microsoft
For more information about how to download updates from the Windows Update Catalog, click on the number below to view the article in the Microsoft Knowledge Base:
- Extract the package to update product in a temporary folder. The command line that you use to do this depends on the update that you are trying to install. View the Microsoft Knowledge Base article associated with the update to determine the command line switches appropriate that you will use to extract the package. For example, to extract the 824146 security for Windows XP update to the C:\824146 folder, run Windowsxp-kb824146 - x 86 - enu - x: c: \824146. To extract the 828750 security for Windows XP update to the C:\828750 folder, run q828750.exe/c t:c:\828750.
- Right click on the file KBNumber.cat to the package to update product to the temporary folder you created in step 2, and then click Properties.
Note The KBNumber.cat file may be in a subfolder. For example, the file may be in the C:\824146\sp1\update folder or in the C:\824146\sp2\update folder.
- On the Digital Signatures tab, click the digital signature and then click Details.
- Click view certificate, and then click install Certificate.
- Click Next to start the Certificate Import Wizard.
- Click place all certificates in the following store, and then click Browse.
- Click approved publishers, and then click OK.
- Click Next, click Finish, and then click OK.
- In Internet Explorer, click on Toolsand then click Internet Options.
- On the content tab, click certificates.
- Certificate authorities roots of trust tab, double-click Microsoft Root Authority. If this certificate is missing, go to step 2.
- On the general tab, make sure that the dates valid from are 10/01/1997 to 12/31/2020.
- Under the Certificate path tab, verify that this certificate is OK appears under certificate status.
- Click OKand then double-click the NO LIABILITY ACCEPTED certificate.
- On the general tab, make sure that the dates valid from are 11/05/1997 to 01/07/2004.
- On the Certificate path tab, check whether the certificate has expired or is not yet valid or this certificate is OK appears under certificate status.
Note Although this certificate is expired, the certificate will continue to work. The operating system may not work properly if the certificate is missing or revoked. For more information, click on the number below to view the article in the Microsoft Knowledge Base:
293781 (http://support.microsoft.com/kb/293781/) Trusted certificate root that are required by Windows 2000, Windows XP and Windows Server 2003 - Click OKand then double-click the GTE CyberTrust Root certificate. You can have more than one of these certificates with the same name. Check the certificate that has an expiration date of 02/23/2006.
- On the general tab, make sure that the dates valid from are "23/02/1996-02/23/2006."
- Under the Certificate path tab, verify that this certificate is OK appears under certificate status.
Note Although this certificate is expired, the certificate will continue to work. The operating system may not work properly if the certificate is missing or revoked. For more information, click on the number below to view the article in the Microsoft Knowledge Base:
- Click OK, and then double-click Thawte Timestamping CA.
- On the general tab, make sure that the dates valid from are "31/12/1996 to 12/31/2020."
- Under the Certificate path tab, verify that this certificate is OK appears under certificate status.
- In Internet Explorer, click on Toolsand then click Internet Options.
- On the content tab, click certificates.
- Certificate authorities roots of trust tab, click the certificate you want to export.
- Click export, and then follow the instructions to export the certificate as a DER encoded Binary x.509 (.) REB) file.
- Once the certificate file has been exported, copy it to the computer where you want to import.
- On the computer where you want to import the certificate, double-click the certificate.
- Click install Certificate, and then click Next.
- Click Finish, and then click OK.
- Remove all tmp*.cat of the following folders:
systemroot\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}
systemroot\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
- Delete all the kb*.cat files in the following folders:% systemroot%\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
% systemroot%\System32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE} - Remove all the oem *. * files in the % systemroot %\inf folder.
- At the command prompt, type the following commands. Press ENTER after each command.net stop cryptsvc
Ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc
output - Restart the installation of the patch failed or the installation of the service pack.
- Click Start, click run, type services.msc and click OK.
- In the Services (Local) pane, click automatic updates, and then click stop.
- Reduce the Services (local) window.
- Select all the contents of the Windows distribution folder, and then delete them.
Note By default, the Windows distribution folder is located in the folder drive: \Windows\SoftwareDistribution. In this place, the drive is a placeholder for the drive where Windows is installed.
- Make sure that the Windows distribution folder is empty and enlarge the Services (local) window.
- In the Services (Local) pane, click automatic updates, and then click Start.
- Restart the computer, and then run Windows Update again.
-
How can I keep windows update to change the location of folders of rediredcted
My work computer is in a domain. I am running Windows XP Pro SP3. Due to the large size of the 'My pictures' folder I redirected it to on of my local readers rather than let him lie on our server (Windows 2003 SBS). I also redirected "My music" folder on a local drive and the 'My Favorites' folder on the server where the "My Documents" folder is also. It works very well without any problem, most of the time. In some way, some, but not all, windows updates will change the location of the "My pictures" folder on the server. When this happens, I know that as soon as I login after the reboot because it will take about an hour before the computer can be used. The reason for this is that the folder is moved (not copied) on the server with a connection to ethernet 100 base-T. My another stay of redirected folders where they are supposed to be, just the 'My pictures' folder is moved. I tried to find all the registry entries that have to do with the location of this folder and found only two, those who originally, I changed to redirect the folder in the first place. This has happened for the 4th time, when I greeted Windows Update to install the latest updates last night (13/02/13). It becomes very boring and time would trust because I have to put the folder on the local drive and reset the folder redirection and the whole process takes about an hour, plus time lost after reboot. Help please.
Hi Steve,.
Thanks for posting your question in the Microsoft Community forums.I see from the description of the problem, you have a problem with the location of the folder my pictures change after installing Windows updates.The question you posted would be better suited in the Small Business Server Forums. I suggest you send the link.http://social.technet.Microsoft.com/forums/en-us/smallbusinessserver/threads
Hope this information helps you. If you need additional help or information on Windows, I'll be happy to help you. We, at tender Microsoft to excellence. -
Windows Update is now always ask to install the Vista SP2, which was installed years ago. When you try to install through Windows Update, it concludes the installation like ok, then once again it shows in Windows Update. When I try via stand-alone, it is said that SP1 is not installed. Of course, it is. In any case tried to reinstall and he wrote is already installed. I'm sure I installed both SPS long ago, but none of them show in the updates installed. It's probably something in the registry. Properties system shows SP1. Ah, I use Vista Home Premium 32-bit.
Hello
Thank you for your response.
-What program did you use to increase performance?
I suggest you please uninstall service pack 1, and then install both service packs.
Method 1: Please follow the steps described in the article, and check if that helps.
Note: I would recommend the first backup your information and other files External drive and perform operations.
How to uninstall Windows Vista service packs as a troubleshooting step
http://support.Microsoft.com/kb/948537
Method 2: Installation of Service pack 1 and service pack 2.
Windows Vista Service Pack 1 all language standalone (KB936330)
http://www.Microsoft.com/en-US/Download/details.aspx?ID=910
Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 - stand-alone version ALL languages (KB948465)
http://www.Microsoft.com/en-US/Download/details.aspx?ID=15278
For more information, please visit the links:
Solve problems with programs that cannot be installed or uninstalled
http://support.Microsoft.com/mats/Program_Install_and_Uninstall/
How to solve problems when you install or uninstall programs on a Windows computer
http://support.Microsoft.com/kb/2438651
Let us know if it helps!
-
Windows Update cannot check the updates of definition because it has detected an error
Windows Update cannot verify the update because it finds an error: code 0x80072efe
l don't know what to do.
Can you help me please?
Help us help you: start by reading this post 'sticky '...
What information to post in the Windows Update forum
http://answers.Microsoft.com/thread/1467f44b-ee27-4F7D-98d7-f1c4b35b3395 -
How to complete the implementation of process after inserting the new sim card to unlock the phone
Try to unlock the phone more 6s with ATT, but do not know how to perform the implementation of process after inserting the new sim card. I got the unlock code confirmed att.
After the unlock code is confirmed, you will have to restore the unit to the factory via iTunes settings. He must inform you that the device is unlocked, THEN you change sim cards.
-
Windows Update cannot check the updates because of the error code 80070002.
Hi, I have a 64-bit Windows Vista, Microsoft Service Pack 1.
My Windows Update stops errors whenever I have trying to update. This has happened for a while now, maybe 4-5 months? However, since there is no reason that I needed to update, I just let go.
Then I realized that because of this error, my iTunes won't work; during installation, there is an error with the same numbers: 80070002. I really need to use iTunes, and it won't work.
I checked the system for errors and renamed, but it has not fixed no problem.
Please, how can I solve this problem?
Hi xgbearfsho,
If you receive the error Windows Update 80070002 of updates, you must remove the temporary files to update that Windows uses to identify updates for your computer. To remove temporary files, stop the Windows Update service, delete the temporary update files, restart the Windows Update service and then try to check for Windows updates again.
Windows Update Error 80070002
http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070002
If the previous step fails, then I suggest that you install service pack 2 for Windows vista on the computer and check if this solves the problem of update.
How to obtain the latest Windows Vista service pack
http://support.Microsoft.com/kb/935791
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
-
Cannot use windows update after the new installation of xp sp2
Cannot use windows update after the new installation of xp sp2
How to reset the Windows Update settings?
http://support.Microsoft.com/kb/971058Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.
The Svcpack.log file may contain entries that are similar to the following:
CAUSE
RESOLUTION
Method 1: Rename the Edb.log file rename the Edb.log file, and then try again to install the program. To rename the Edb.log file, follow these steps:
Method 2: Set the Services of cryptography on AutoSet to automatic Cryptographic Services and then try again to install the program. To set the cryptographic on AutoServices, follow these steps:
Note Windows 2000 does not list Cryptographic Services in the SERVICES Administration utility.
Method 3: Rename the folder Catroot2 rename the Catroot2 (Windows XP and Windows Server 2003 only) folder and then try to install the program again.
Note Skip this method if the operating system is Windows 2000.
To rename the Catroot2 folder, follow these steps:
Important Do not rename the folder C:\windows\system32\catroot. The Catroot2 folder is automatically recreated by Windows, but the C:\windows\system32\catroot folder is not recreated if is renamed the folder C:\windows\system32\catroot.
Method 4: Reregister DLL files that are associated with Cryptographic Services for files .dll registry that are associated with Cryptographic Services, follow these steps:
Method 5: Remove the hidden %windir%\System32 and its subfolders attribute
output
Method 6: Set a strategy without driver signature silently succeed if you are running a version of Windows 2000, set the silent success no unsigned installation behavior group policy setting. This group policy setting located under Computer Configuration, under Windows settings, under security settings, under local policies, under Security Options in the Group Policy MMC snap-in. If you are running Windows XP or a later version of Windows, this group policy setting is no longer supported. In this case, follow these steps to resolve this problem:
Method 7: Temporarily turn off Trusted Publishers Lockdown and install the certificates to your trusted publishers certificate store you can continue to use the group policy enable trusted publisher lockdown setting, but you must first add the certificates in your trusted publishers certificate store. To do this, disable the group policy enable trusted publisher lockdown setting, install the certificates in your certificate and then trusted publishers store on the setting of group policy enable trusted publisher lockdown again. To install the certificate suitable for Microsoft Windows and Microsoft Internet Explorer updates, follow these steps:
Method 8: Check the status of all certificates in the certification path and import missing certificates or damaged from another computer to verify certificates in the path of certificate for a Windows or Internet Explorer product update, follow these steps: step 1: Verify Microsoft certificates
Step 2: Import the missing certificates or damaged if one or more of these certificates are missing or corrupted, export the missing certificates or damaged on another computer, and then install the certificates on your computer. To export certificates to another computer, follow these steps:
Method 9: Clear the temporary file and restart the hotfix installation or the installation of the service pack Note Skip this method if the operating system is Windows 2000.
To clear the temporary file and restart the hotfix installation or the service pack installation, follow these steps:
Method 10: Empty the software distribution folder
Note On a Windows Vista-based computer, click Start, type services.msc in the Search box, click services.mscand then click run as administrator.
Method 11: Perform an upgrade on site for more information about how to perform an upgrade on the spot, click on the number below to view the article in the Microsoft Knowledge Base:
MORE INFORMATION
This problem has been reported to occur with the following updates:
For more information about configuring automatic updates in Windows XP, click on the number below to view the article in the Microsoft Knowledge Base:
Best regards, Sohail Patel "MCSE 2003 | ITILv3 | "A journey of a thousand miles begins with a first step."
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