Smart TV 32L4353D does not

Hello

Last Christmas I was gifted a Toshiba 32L4353D Smart TV.
I live in Scotland and the TV was purchased at Costco.

A few days ago my TV no longer meets the remote and the manual buttons on the side of the TV.
Over the following days, the problem has worsened and is now rarely sensitive when I plug (withdrawal of the plug is the only way to turn off the TV).

I read up on top of the problem and I think it may have something to do with the internet connection on television because apparently the TV no longer responds to commands when it loses its connection to the internet.

Thanks in advance,
Aidan

Post edited by: AidanSFable

To be honest, I can't imagine that the reason for the problem described can be related to an Internet connection.
I mean you can disconnect the LAN cable or WLAN adjust (not sure what you use) and the power interruption. After having done that, you can check if there is a reaction.

Anyway, with a TV, it's quite complicated and there is not a lot of options you can try.
TV is fairly new with valid warranty. I think you should contact Toshiba or Costco and ask for help.

Tags: Toshiba

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