Smart View Timeout errors... again.

Hello

I have a strange problem with users receiving the Smart View Timeout error.  In a connection planning, executing business rules, some users automatically receive a message "request timed" out with instructions to "extend the parameters of «ReceiveTimeout, KeepAliveTimeout and ServerInfoTimeout.»»

I studied this problem online for a solution and has confirmed that the following Windows registry settings are at stake:

HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/InternetSettings

KeepAliveTimeout 720000

ReceiveTimeout 720000

ServerInfoTimeout 720000

Note that these settings are not present in:

HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/InternetSettings

720000 = 12 minutes.  However, users get this message to approx. 30 seconds in the rule.

I have the same registry settings on my computer, running the same business through the same connection of planning rules, and yet I don't receive time-out errors.

Am I missing a setting somewhere?  Time-out settings must be in HKEY_CURRENT_USER instead of HKEY_LOCAL_MACHINE?

Tom

Hi ToX,

Yes. These parameters must be created in the registry "HKEY_CURRENT_USER". That fixed the problem for me when I fell on the same subject.

HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/InternetSettings

Thank you

TT

Tags: Business Intelligence

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