SmartDVD needs an update on Pavilion dv7 notebook

I have a HP Pavilion dv7 with windows 7 and I just recently tried to play a new blu - ray disc in my drive and every time I do a window pops up asking me if I'd check updates "Yes or no", when I click Yes the window disappears and it seems as if the disc is required to play , but the Update window is displayed again. Y at - it an update which can be downloaded off HP site to avoid this window? I have played all my other blu - ray in this player and have never had a problem before.

Hello

If you use HP MediaSmart DVD to read Blu - ray disc, try the following.

HP now provides a version of PowerDVD 10 Cyberlinks which seems to be a better solution.  Download the latest installer for it on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56904.exe

Once the download is complete, open windows control panel, open programs and features, make a right click the entry for HP MediaSmart DVD and select uninstall - when this process is complete, restart the laptop.

When windows has reloaded, open your downloads folder and double-click Setup for PowerDVD 10 start the installation.  Once this done, see if your Blu - ray disc now plays OK.

Kind regards

DP - K

Tags: Notebooks

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