Smartphone blackBerry OS 4.5 upgrade on 8800 Fault Reset

Similar Questions

• Smartphone blackBerry Storm 5.0 upgrade problems - Missing Core Apps (Memo Pad, Word To Go...)

  After the upgrade to 5.0, all contacts, emails and text messages are wiped out.  In addition, many applications have disappeared but not only incompatible those known (such as mentioned in another part of the forum), but the core ones like Notepad, calculator, Word To Go, etc.  Application Center is still left!

  I agreed that the contacts & messages may be gone for good (but why does say it is saved during the upgrade?), but what about basic BB applications?

  Hello and welcome!

  Somehow, it seems that if the update were not properly or fully succeed. I suggest to start over:

  • KB11320 How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Manager

  Regarding your data, according to what did you when you did the first attempt (it would have offered as save you the options and choices), it may or may not be a backup available for restore you from. Search your entire hard drive to a file with an extension of the RPI (*.) IPD)... inspect the date/time that the results were created. If there in your first attempt, can use as source for your catering:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  Good luck and let us know!

• How Smartphones blackBerry Bold 9700 release upgrade

  Hello

  I am Bangladesh and using BOLD 9700 under Network Airtel Bangladesh. My bold 9700 initially for AT & T but later, I paid and unlock the device to use all over the world.

  My Bold 9700 OS version is 5.0.0.979 (1607 Bundle, platform 5.1.0.177).

  I want to upgrade to this version of the Blackberry OS 6 OS. Can someone help me how to upgrade my OS.

  Just to share, I don't want to use 3rd party OS or tweak the OS.

  Concerning

  Soilihi

  If your carrier is not listed, then you will need to choose another

  I know virgin don't support os 6 and they are my carrier, so I chose 02

  hope this helps

• Problems Smartphones blackBerry after 4.5 upgrade video

  Since I upgraded my Alltel 8130 OS 4.5 I can't play videos. I have read other messages indicating youtube and similar videos play more but mine no longer play videos taken with my phone. I get a message error "this video is not supported format. How a video made by my BB cannot System1? If anyone has experienced this problem or may know a solution outside decommissioning? I really want to get down and lose my capibilities MMS again.

  Hello

  The .rem extension indicates that you are using the file encryption.

  Unless you have sensitive data on your device there should be no need to

  encryption. Indeed if you use a content protection, your device will be

  much slower.

  Go to options, multimedia card and check the encryption option mode. It must be set

  votes to zero. Also check under General options, security, the protection of the content.

  It must be set to off.

  I have attached an article on this subject.

  Thank you

  Bifocals

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11454&sliceId=1&docTy...

• BlackBerry Smartphones Blackberry Bold 9000 and upgrading to OS 5.0

  Hello

  I tried to upgrade my Blackberry OS to 5.0, but it ends with the dialog box (see picture below), who presents information to upgrade 4.6 to 5.0 OS I must have an active subscription to Blackberry. Well, I'm not 100% sure what the Blackberry subscription is, but when I went on the link available in the dialog box, that is www.blackberry/service, it has been said that I need a data plan to upgrade the operating system. On the Internet there are a lot of people discussing the similar problem...

  What can I do? Is this means that to improve my OS I need to contact the service provider (mobile network operator), pay to the plan data (which I didn't need), allowing the Blackberry subscription and after that it will be done, I'll be able to upgrade the operating system?

  Thank you very much

  Kind regards

  STeN

  

  Hello

  Everything you have interpreted this message is correct: it must have an active Blackberry package given their business to upgrade to OS 5.0.x.x. device check out this FAQ for the different features available with different data plans:

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Personally, I see no reason to have a BB without a data plan, but that's just me I guess.

  Good luck!

• BlackBerry Smartphones blackberry app icon after upgrade

  Just another error after error and mistake, I use "bold" 9700, I better just blackberry apps 3.1.0.56 and guess what, I have 2 error msg after restart:

  1. Untrapped exception: Net_rim_bb_qm_peer (232) Application is unresponsive; the process is completed.
  2. Untrapped exception: Exception Java.Lang.Null pointer.

  and then I can't find global icon of blackberry apps? can anyone help? or the support of the RIM can tell me why this error and why so many errors in this version 3 apps blacberry?

  Just get new msg of error suddenly just out, Eception Exception: error in Java.Lang.NoClassDefFound.

  
  

  Uninstall BB App World and the installation of the version 3.0.129.

  If you have the OS 5 follow this link:
  http://rroyy.com/otaarchive/BlackBerry_AppWorld_v3.0.1.29_OS5/appworld.jad

  If you have OS6 follow this link:
  http://rroyy.com/otaarchive/BlackBerry_AppWorld_v3.0.1.29_OS6/appworld.jad

  God bless you!

• BlackBerry Smartphones Blackberry Storm 9500 'cannot create..." Reset"happened during the upgrade

  Hi all.

  I am new to the storm, but believe me, I've been everywhere on the internet trying to find the resolution appropriate for my case here. I found one or two instances where they did notice that they fixed, follow the signs, but can't seem to solve the problem. Here is what happened:

  Got my Storm 9500 Saturday, worked well and the dadny, a little lag, no big deal, but had a horrible battery life. (6 hours and dead) I read that update of your phone it improves by about 80%. So I bought a micro usb cable, BlackBerry. It is plugged in and did the update online Wednesday evening. Well, I do think that the update is complete. I was in there about 20 minutes, the process had begun, tehre was a

  computer screen and such demonstration on the storm, indicating the transfer. Update online TH rebooted the phone and a message popped up saying the affect"cannot run multiboot" and that's all. The phone immediately started to reeboot. It restarts now no stopping. The red LED flashes, black screen with the clock that indicates the start and then the screen turns white (where it is said normally Blackberry at startup) and technology quickly flashed in the center of the screen "Unable to create...". Reset' reset is written in a solid black rectangle. Then, the phone restarts nonstop like that until the battery dies.

  Now, what I tried to fix it... Everything under the Sun.

  Tried the jl-cmder to wipe... not connecting, even when I force him by prompt msdos. It gives me an error that 'impossible to connect to the device. Error openind"port of communication to that affect...

  Tried to update the software using the tool DM. of JVFM software loading, and then it tries to connect to the device several times and reports a fatal error... cannot continue.

  I then try to force the installation directly using the loader.exe. It connects, and instead of giving me the software options said 'Contact service provider etc.' I use the Add button to add the software manually, it seems as is compiled to get this ready for a transfer to the device, but then a message appears saying that there is no software for this device. Mind you, he has the whole device PIN: unknown report all the time. 1 of 10 restarts, the real axis will be displayed.

  Then. I can not get anything working. I used XP, I used Vista, I tried a program memory... There is obviously no software on the device, and the flash flash memory must be some how itself using the updated RIM online... Any help would be great... Hardly, I had the chance to discover my new camera, before becoming the equivalent of a brick. All I wanted to do was last updated the software so I could access the Blackberry Apps and stuff too...

  If anyone can help please do. I been to crackberry.com and tried all 101 Unbricking also advice. Nothing seems to work. But there is one report of someone who has exactly the same problem noted and claimed to have set himself without having to return the unit.

  Is it possible that I was cheated and gave a phone pre-production or something? the PIN and all that jazz has worked. I just removed the battery and compares it to tmobile my fiancé pearl of the brand. In the Pearl, she has the pin of the device, number etc as well as THIS seal etc on the same label. On the storm, there is just a sticker with the number etc. of pine. No stamp IT and other brands that are found on the T-mobile phone. He also says "property of research in motion'...» Assuming it's a prepdocution phone, RIM would be able to tell me and what the reason that none of the methods "unbricking" work. Could this be the reason why my update legit messed up the phone? Any help is appreciated.

• Padlock icon of lack of Smartphones blackBerry desktop after software upgrade

  Hello

  I have the Blackberry curve 8520.  I've just updated the version of the software from V4.2 to V5.2.

  Now, I have no icon on the desktop to lock the keyboard.  Even when I use * and the Enter key, do not command.

  I tried to solve this problem all day.  Thanks in advance

  Hi and welcome to the Forums!

  The locking function has changed. Now, you must use the lock button on the top of your BB to lock the keyboard. If you assign a password lock to your BB, you will have an additional homescreen icon to activate that. That's how it works now and there is no method to reverse (save, if course, to fall back to your older operating system worked differently).

  Good luck!

• Smartphones blackBerry email problem after upgrade

  Hi everyone, I just spent my Bold9000 of 4.6 to 5.0.0.82 2 (at & t) and I'm having a problem with my 2 email on my BB (Hotmail & Gmail) accounts.  Before the upgrade, when I delete an email on my device, I would ask if I wanted to remove the "mailbox & Handheld" or "handheld" or "Cancel".  Now, when I go to delete and email I get only the options "Delete" or "Cancel".  I checked my email settings to ensure that reconciliation is on, and it is.

  I have searched and cannot find the solution.  Does anyone know what to do or change?

  Thank you very much.

  To get this option back try the following steps:

  1. go in the Messages, press the menu key and go to Options > Email reconciliation.

  2. in the 'Message Services' select one of your e-mail accounts.

  3. in the section "delete" are defined at the command prompt.

  This should give you the option to delete on the "mailbox & Handheld" or "handheld" or "Cancel".

  I hope this helps.

• Smartphones blackBerry display missed phone call icon & won't reset

  For some reason, my Blackberry Curve a call missed out on the home page icon & will not be reset. I hace empty all the calls in my logs & it still does not disappear. Does anyone know a way to clean off the power? Please let me know. Thank you

  Try this:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8100&message.ID=3130#M3130

  don't forget to backup your data as this will all clear in the device form of messages, unless you don't need them

• Smartphone blackBerry 8800 to 4.5 update

  Hello

  I have a unlocked dated 8800, which has been used in Australia (Telstra). I bought with me in Malawi and put in a SIM Airtel and Subscriber to BB here. Device current s/w is 4.2, and I'm moving to 4.5, but via the website (BB), I get "no updates available". With the help of a freshly downloaded BB Desktop Software, he said a 4.5 Bundle is available, but just after the opening, I get "there was an error in updating your software. Please try again ".

  Can someone help me?

  Thank you

  Hello and welcome to the community!

  You should try the manual method... from a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Smartphones blackBerry how to update or upgrade to os 6.0 bundle 2115?

  I have updated software bold 9780 to 6.0.0.863 and now I can't open excel, words, ppt, how can I back to previous os 6.0 bundle 2115? or what can I to open excel, etc even once? thnx; p

  Hello!

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Curve 9300 since upgrading to OS 6 Smartphone problems

  3 days ago, I upgraded my curve for the new OS, and since then the battery went dead 3 times.  One minute, there's a load full of the other, the battery is dead.  Nothing has changed with the phone except for the changes that have come with the new operating system.  Within 3 months I had on the phone I was able to go a few days without recharging.  Is there a way to return to the old operating system or correct what has happened?

  Hello

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry OS Smartphones Blackberry Bold 9900 software update from version 7.0.0 to version 7.1.0

  HELO everyone

  I tried to upgrade my device software Blackberry Bold 9900 version 7.0.0 to version 7.1.0 but with difficulties. I tried to use the Blackberry Desktop Manager, but there was no version 7.1.0 figure among the available updates. Even when I tried to do it directly through the official website of Blackberry, also Version 7.1.0 was not shown. Finally, I tried to do the update with my phone directly by going to: Options > device > software updates.

  It shows my Version 7.0.0 Bundle 2406 current and available in a version 7.1.0 Bundle 1149. But when I clicked Perform Update to download the new version, he has shown preparing to download but then displays an error message such as "Download cannot continue because your device cannot connect to the update server using the following methods: Wi - Fi.

  During this time, I did not upgrade with a Wi - Fi connection because I have an active blackberry data subscription of 2 GB of my mobile operator.

  Please I need help on how to perform the upgrade from version 7.0.0 to version 7.1.0 with the last packet.

  Thanks to you all I'm waiting for your helpful solution.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!