Smartphone blackBerry, suspected of Corruption of the OS. How...

Good afternoon

I've had my camera for 3 months now.  Except a few grumbles with my provider, I was very happy with it (I used to have a 9000 you use BES at work that I liked).

I have created this for backup via wifi on a weekly basis, which worked correctly.

However, through app world a few days ago I installed a screen grabber (sorry I forgot the name) and then at the request of a friend I went to Samsung (first check the compatibility) and page downloaded/installed the kitten their chat system.

One of these apps now seems to have damaged my phone (I uninstalled since both).  The unit now freezes sometimes, all applications are "slow" but worst the screen fonts, where you see events calendar on the desktop of the equipment do not have the size they should be (they appear good in all other aspects of the phone).  I tried to use other pre-installed fonts and sizes, then changing to 7 arial, but police still looks like arial 12 "BOLD".

During this period, I have flexible soft reset and double the unit several times and had to do a hard pull too.

I have restored from three backups (3 months, 2 then 1) but still the same problem applies.

I've been to crackberry.com, which seems to be a cracking site, where it was suggested, I completely wipe the unit and reinstall the OS.  I am a little concerned that I can experience problems (should I parameters or s/ware of my provider Orange?).  I don't want to end up with a dead brick.  I bought this unit 3 months there is a 24-month contract, 2 months ago I lost my job and I'm honour held to make sure that I continue to pay for my contract, I can't afford to simply pay for a device that I can't use).

Also at the top of the screen, where you see Notifications, such as mail or social media (I used Facebook), these do not always disappear when the notificiation is read.  Currently it shows a large number of unread mails and FB notifications.   It seems that the screen is not refresh, maybe it is related to the question of the police?

Is it not possible that someone advise what I should do next.   I was even in an Orange store for help, but I was told that I bought this online, I need to ask for help online (is this correct?).

I'm happy and ready to follow all the instructions I might need a little help.

PS. as I use MS Word and Excel documents on this, I even plugged my camera on my laptop and AV scanner just to make sure that I have not somehow put a top virus.

Thanking you in advance.

Mark

OK, I spoke directly with Orange. I did a wipe if the Security screen. It solved my problem.

Tags: BlackBerry Smartphones

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