Smartphones blackBerry 8830 4.5OS Browser Upgrade issuesm, need help

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• Smartphones blackBerry how to update or upgrade to os 6.0 bundle 2115?

  I have updated software bold 9780 to 6.0.0.863 and now I can't open excel, words, ppt, how can I back to previous os 6.0 bundle 2115? or what can I to open excel, etc even once? thnx; p

  Hello!

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Software blackBerry Smartphones Blackberry 8830 World Editiion

  I have a smart phone Blackberry 8830 World Editiion. I need to reinstall the software and want to get the latest version. When I get to "Select a device" I see the 8820 but not 8830. I selected the 8820 software and installed. Now, when I use the camera I can highlight all applications but not select any. The phone still works but I can't ' access to something else.

  Is it a coincidence or I mess up using the 8820 software?  If so, how can I get the software 8830?

  Thanks for the help.

  Hello

  SQUIER, you may want to check the correct model before you install it.

  Here is the link to BB for the 8830. Listed in the title of the 8800 Series.

  http://NA.BlackBerry.com/eng/services/devices/#tab_tab_8800

  Thank you

• Software Desktop Smartphones blackBerry 8830 we

  I have a Blackberry 8830 WE it was a phone company that I kept the company folded. All software was left at the office. I have the USB cable. I went to the Blackberry website to download the Desktop software so I can save all my info on my computer desktop, but when I hit the ' Drop Down Menu ' search for the specific phone the 8830 does NOT appear. " There the Desktop Software for the 8830 that I can download?

  Thank you.

  You can see this site

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  To hit the drop down you can choose the version of Desktop Manager at the top of the list. 4.7 without Media Manager is recommended.

• Smartphones blackBerry 8830 has windows mobile 5 or 6 with activesync?

  Hello world! I just need to know if the Blackberry 8830 has windows mobile 5 or 6 with activesync on it? If anyone knows, please let me know. Thank you for your time! JES-

  Hi and welcome to the Forums!

  BB is manufactured by RIM. Windows Mobile devices are running a Microsoft OS. BB do not work MS OS.

• BlackBerry Q10 receiving new Q10 tomorrow. Need help to transfer data of Balckberry Desktop Software

  Currently have a Curve 8530. Data are saved on laptop via Blackberry Desktop Software program. B what will be the best way to transfer the data? Thank you.

  Thank you for your response. When I heard back for awhile, I called technical support Blackberry and the technician the Nice customer support sent me the following:

  Below the instructions on how you can transfer data from the Curve 8530 to the new Q10 use BlackBerry link.

  Note: This method requires a PC or a Mac with BlackBerry installed link.

  * BlackBerry link only supports the Tablet BlackBerry PlayBook and smartphones BlackBerry 10, with the exception of the migration of initial data of a BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7.1 for the smartphone BlackBerry 10.
  * BlackBerry Link is available from www.blackberry.com/blackberrylink and is able to operate simultaneously with BlackBerry Desktop Software for easy migration to BlackBerry 10.
  * 10 blackBerry Smartphones will offer an option for auto-install of BlackBerry connection when it is connected to a computer (Mac and Windows)

  Before using BlackBerry link for the migration, make sure that:

  * BlackBerry link is installed on the PC or Mac that will be used for migration.
  * The two BlackBerry smartphone models are detected and can connect to the BlackBerry on the PC or Mac link.

  Follow the steps to transfer data using BlackBerry link below

  1. plug the BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7.1.
  2. Select the name of the previous BlackBerry smartphone the BlackBerry link screen downstairs
  3. a page will appear with a message that the device is not supported by BlackBerry binding, on the same page, select data transfer.
  4. on the next page, click Next, this BlackBerry smartphone data will then begin to back up.
  5. once the backup is complete, BlackBerry link invites you to the new device to be plugged. Unplug the old BlackBerry smartphone and place it in the smartphone BlackBerry 10.
  6. the screen will display indicating that the data be sent.
  7. When finished, unplug the smartphone BlackBerry 10 as it is ready for use.

  If the previous smartphone is not a backup file can be used

  1. connect the 10 BlackBerry smartphone to the computer via the USB cable.
  2. at the bottom of the screen BlackBerry link, press the arrow towards the top right of the name of the new BlackBerry smartphone.
  3. Select Restore > restore from backup > Legacy device backup files.
  4. Select the desired backup file.
  5. place a tick next to the data to be restored in the smartphone BlackBerry 10. To restore the data all supported, place a check next to restore all data.
  6. tap on restore.

  Hope this can be useful to you or other new users Q or Z10.

• Desperately need help from chat session - site keeps browsing me page "need help, we need more information.

  I want to deactivate CS3 via chat, because it has been installed on a PC that has crashed and cannot be turned off as usual.  When I try to get from adobe to give me a "Start chat" button, it doesn't make me go through the product screens you have - what you're doing with it.  I tried eight different ways to get a chat session going, and no matter where I start, it keeps me taking back on it tell us what you have and what you want with this page.  If someone has a link "start chat", I would be grateful to have.  Thank you

  You're not likely to find staff chat service, until the long weekend passes.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

• Smartphones blackBerry curve 9300 internet browser does not properly

  IV had my phone for a little over a month and since iv had the phone internet browser did not work properly. I have a blackberry curve 9300. If I take my phone it will work perfectly fine but then after less than and hour, it won't let me open a tab, it will say loading but then close. Can someone help me, so fast!

  Hello jhurford,

  Welcome to the forums.

  Looks like you may have a problem with the database of service book. Try to clear your service book database, and then return Service directories and test again.

  How to clear data from the BlackBerry Smartphone user
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10167

  How to send service directories using the configuration of messaging on the BlackBerry smartphone application
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15402

  I hope this helps. Nice day.

• String of Smartphones blackBerry, invalid certificates after the upgrade to Blackberry Messenger on torch

  I've recently updated my BBM to version 7.0.0.126 by suggestion in Blackberry App World. After the upgrade, I am getting an error on the screen every two minutes. It reads:

  "You are attemptiing to open a secure connection, but the string server certificate is not valid."

  When I click on "View certificate" I get this information:

  X *. VoIP.BlackBerry.com

  Unverifiable Cert Chain

  Status of string stale

  Revocation status: unknown

  Status of trust: trust explicitly

  Expiration date: Saturday, November 9, 2013 18:59:59

  Certification type: X 509

  The public key type: RSA 2048

  Object: CN = *. voip.blackberry.com; OR: IT; O = Research In Motion Limited. L = Waterloo; ST = Ontario; C = CA

  Issuer: CN is Thawte SSL CA.; O = Thawte, Inc.; C = US

  Serial number: 1679 4F1B FB86 F194 CA7C AA89 432 7433 has

  The key usage: Digital Signature; Encryption keys; Server authentication; Client authentication

  Signature algorithm: RSA_PKCS1/SHA1

  SHA1 Thumbprint: 66 4 86AB CF52 9023 C563 C776 813D C9D5 B18D 053D

  MD5 Fingerprint: 933 1 12 2 81 24A 7 E35A B117 48F9 48F9

  I made sure that I got everything updated on my Blackberry. Yet the problem persists. I'm on a package version 6.0 of Blackberry Torch 9800 695 (v6.0.0.246, platform 6.4.0.105). When I click "Software updates" under Options, I get: "your BlackBerry is up-to-date.

  The error message is driving me crazy and sometimes it is even difficult to get any use out of my phone because it appears whenever he wants, without worrying if I type an e-mail, in contact with someone on BBM or navigation.

  How can I get the error message stop popping up?

  Hey Netzimon,

  When you receive this error message is your BlackBerry smartphone connected to a Wi - Fi network, behind a firewall? If so, please see the following article:

  BlackBerry Messenger Voice Chat using a firewall

  http://BTSC.webapps.BlackBerry.com/BTSC/KB33102

  Let me know if it helps.

  Thank you.

• Smartphones blackBerry 8830 out of control

  World Edition 8830

  1. it is starts against the parameters of the auto on / off.  He is currently assigned to be turned off during the wee hours, but sometimes at night it turns itself back ON.  I get emails and calendar notifications at all hours, against my settings.  It does not when I use the full stop option, but I would be just as quickly set it and forget it.

  2. I have traveled in other time zones and it gets stuck on the against the Eastern time zone setting for the timing of the network.

  3. he won't my email settings email Desktop Manager signature.

  I went back 3 previous BlackBerry for all of these reasons and technical assistance was of no help.

  Any ideas or suggestions?

  Hi and welcome to the Forums!

  Cheesewhiz wrote:
  1. it is starts against the parameters of the auto on / off.  He is currently assigned to be turned off during the wee hours, but sometimes at night it turns itself back ON.  I get emails and calendar notifications at all hours, against my settings.  It does not when I use the full stop option, but I would be just as quickly set it and forget it.

  Sorry, but I do not use these features... others will have comments, I'm sure.

  Cheesewhiz wrote:

  2. I have traveled in other time zones and it gets stuck on the against the Eastern time zone setting for the timing of the network.

  At the present time, BB OS do not adjust their TZ setting. See this FAQ:

  http://www.BlackBerryFAQ.com/index.php/Why_doesn%27t_my_time_update_correctly_when_I_change_Time_Zon...

  KB04943 How to change the time zone on a BlackBerry smartphone

  Cheesewhiz wrote:

  3. he won't my email settings email Desktop Manager signature.

  I never checked my sig like this... inside screens configuration BIS (either from the interface for device or your Web of BIS carrier site) there is a field for what is known to work. You can find instructions for access to the configuration of your BIS here:

  • http://NA.BlackBerry.com/eng/support/blackberry101/Setup.jsp#tab_tab_email

  Hope that helps!

• BlackBerry Smartphones BlackBerry Storm - lost the browser!

  I just bought a new BlackBerry two days ago.  I just noticed that I lost the browser sometimes today.  I loaded BlackBerry Desktop Manager this afternoon and I'm doing it to add the browser on my BlackBerry but it does not either.  What can I do to recover my browser?

  My cell phone (including the internet) service is with Verizon

  Hello

  Let's all start, helps ensure that the browser is actually installed on your device (I'd be shocked if it's not).  Go to Options > Advanced Options > Applications and making sure that it is in the list.  If this isn't the case, please let us know.

  Then, take a look in the upper right of the phone in the home screen.  She said that he: 1XEV or 1xev (or even 1 x)?  If it does not say 1XEV, you experience a problem with your connection.  Contact Verizon as they may need to check something on your end.  And while you have them on the phone, ask them to return the directories of service for you.  My recommendation is to do it from another phone as they need you to do things on the phone while talking with them.  When you call, just ask support BlackBerry and they should be able to help without problem.  They also probably re - register your phone on the network, then you can try it now if you wish.  Go to Options > Advanced Options > Tables host routing, then press the BB menu button and select Save now.

  Good luck and I hope that gets you operational.  Let us know how things are going and how we can help more if you need .

• Blackberry torch Smartphone blackBerry, charging me to browse the web

  I have a blackberry 9810 torch, I ' have had the phone for 3 months. have not had a problem with it, but Saturday, March 24, 2012, started getting charges for browsing the internet, have now a contract with BIS and now how can blackberry promote a service that offers free internet browsing, etc., but they keep to what they sell to customers. I entered MTN and they said that the service is active and functional, but now OE can down R138.00 then more airtime in two days without doing any sms and phone calls. have been followed on my and every time time charge just google web page its takes airtime, now why must pay for a service of R59 per month, and can not use it.

  I would like this resolved very soon or well will cancel my blackberry 4. and just get another phone. use black berries of the standard they set and the free services they offer berry bt now black remains not at what they sell to their customers.

  Please let me know what to do and how to do sorting, because can not continue to pay for a service that cannot be used at all.

  Concerning

  Jason Newport

  0832661847

  This isn't a matter of BlackBerry, there is a problem with your operator. Your carrier represents different monthly data packets, not RIM.

  You must address this issue with your carrier.

• Smartphones blackBerry 8310 completely dead on upgrade

  Please I need immediate emergency assistance. While the upgrade of my 8310 I got failed error message say to reconnect to JVM and now my BB is completely dead with a starnge sign on it 'Box Rectangle with a circle with a transverse line and 507 written below'. Thanks for the immediate support

  This error means that there is no software installed on your handheld device. Simply download and install the new software on your PC then BlackBerry device via a USB cable. This will solve the problem.

• Smartphones blackBerry 8820 os 4.5 upgrade

  The versions of the various carriers are significantly different? I have an AT & T phone, with the at & t 4.2 OS installed and who now works on T-mobile UK network. All settings will be lost if I update using the Orange UK upgrading file (T-mobile UK do not support the 8820).

  Thank you!

  Make sure that you have deleted the vendor.xml LAST file.  It is installed with Desktop Manager AND the OS so it must be done last thing before attempting to update.  Go back and make sure that it is certainly gone.

• Smartphones blackBerry - with 1 site browser problem

  I went on http://bluewatchmcfc.co.uk this morning and I got the message "the browser closed unexpectedly", so I reloaded the page and he kept happening: any page area, I realized

  I tried all the other sites, BBC, other forums etc and it works perfectly.

  I also deleted all my cookies etc, but it still does not work!

  Any help?

  Don't know what to suggest then.  I would not recommend a software reload for a page that won't load.

  I get the same thing when browsing certain sites.  Have you tried opera mini?

  http://www.Opera.com/mobile/