Smartphones blackBerry app Blackberry extract

I would like to extract BBSSH (secure shell for BB) of my Torch 9810 because the website that I downloaded from is no longer exists. I found the same discussion before

https://supportforums.BlackBerry.com/T5/BlackBerry-OS-smartphones/extract-an-app-from-my-phone/m-p/2...

But the recommended link is not valid.

Does anyone know how to extract a small application, so I can install it on other BB? Desktop Manager it shows in Applications. But I can't find it by digging into the files. How applications are associated with the files?

How can I back up my third party on my BlackBerry Applications

Tags: BlackBerry Smartphones

Similar Questions

  • Configuration of blackBerry Smartphones, BB App World icon icon does not

    Hello! I have BB Torch 9810 and I recently experience given my previous BB Curve 9300... Although all e-mails, contacts restered 100%, I started having problems with the 9810 BB... World Apps BB icon didn't exist in the office while I installed and reinstalled several times, (b) applications twitter and FB Apps don't seem to, (c) configuration icon when I click it it invites a mistake on BB toolkit and doesnot open... I did the installation of soft and hard, but problems exist... Besides, I realized that my mails where not downloaded, and I restored them once again I synchronize the server... Is it possible to fix it? I can do a complete new installation of OS 7.1, and this will solve my problems? Thank you in advance...

    Hello and welcome to the community!

    Given everything you describe, I agree that a reload of the OS would be your best bet to try to resolve this situation. The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones BB app world does not appear on new Torch 9850.

    Blackberry app world is not installed on my new torch. I tried to go to the website of bb to download, but I can't find anything on how to download app world. I already tried a reload of the operating system. Help, please.

    If you have a hardware problem, then nothing what to do with the software or operating system will not help. But, at a distance of the internet, there is no way to really diagnose a hardware problem... rather, only to guide you to things to try which will govern the other causes, leaving only hardware like your the most likely cause. See how news of the device is for you, you can not cope and return instead of your place of purchase for formal support and (hopefully) replacement.

    But, if you want to try, then I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

    If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

    You may also use these tips:

    If you want to try at the OS level, then the easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones Get app world works... the 8520 using a mac...

    Help me please! I tried everything, I just bought a BlackBerry 8520, v5.0.0.681 (Platform 5.2.0.67) and I was so happy, but now I do not know... I can't get anything to work... well ok, I can call and send SMS messages... but I was expecting a little more

    I can not install the app world, I really tried to find solutions before writing, but I can't find anything that helps...

    I tried first on the mobile; It has installed but says something about an unsupported version, so I uninstalled the app...

    then I tried with the desktop software, it gives me this message: BlackBerry Desktop Software could not validate your update to the BlackBerry device. Aborting installation because of the failure of the validation. Some packages contained unsatisfied dependencies...

    If I'm going to try one the web, I get this message after choosing the stem;

    Hello and welcome to the community!

    Your BB OS is outdated... you need to update... the current version is 5.0.0.1036. Here's what I recommend... Since you are on MAC, which makes it a bit more difficult that the sets of tools to deal with things are much more limited on MAC:

    (1) properly uninstall the RIM desktop software:

    • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

    (2) obtain a new download of the RIM Desktop software:

    (3) install the software on your MAC Desktop

    • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

    (4) now run the Desktop software, connect your BB when prompted and perform a clean reload of your BB OS, choose the most recent version that it offers (if all goes well, 5.0.0.1036):

    • KB19915 Perform a clean reload of software applications smartphone BlackBerry using BlackBerry Desktop Software on a Mac computer
    • If you have no data on the BB that concern you, and then simply proceed with this update. If you have data on the BB, do not agree that the update and first perform a manual backup of your BB to your Mac. After the update, you may need to restore from this backup (update COULD take a backup itself and restore for you).

    (5) close the Desktop software and unplug your BB when it's all over.

    Now, you must do these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! Good luck and let us know!

  • BlackBerry Smartphones Blackberry Bold 9700 APP ERROR 200

    Hi, I have a problem with my Blackberry 9700 and it has a message of 200.i ERROR APP try to restart in safe mode but it would'nt work, I am trying to delete third-party application, I used to download from the internet, but my work phone stop... I also try to update the software but the problem is the memory is full, I can't remove applications to make memory because the phone stop working and the screen, you will see only error app 200... Please I need you help... Thank you!... My model is Blackberry 9700 PIN: 21F447D0 OS: 5.0 Bundle 726 (v5.0.0.442 platform 5.1.0.121)

    Hi joey14_april

    Welcome to the community,

    Please try to force detection of the smartphone BlackBerry® by using the application loader tool. Take a look:

    KB10144 . How to force detect the BlackBerry smartphone with the Application Loader.

    Try it and tell us.

    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • BlackBerry smartphones download app world: error 905

    Hey you all!

    I recently got my new blackberry bold 9790 and I used to be very happy about it until I realized that I can't not all apps...

    This all started when I noticed that I couldn't open the icon installed world on my blackberry. I then uninstalled the program and I wanted to download a new one online. but it does not work: I can not download it via USB, so I try via my mobile phone access to the internet. the download starts but at the end of the day, there is always an error pops up: error 905.

    You have ideas to solve my problem and that the world of the app? Thank you very much!

    Hello and welcome to the community!

    I find no reference to the "905" in the KBs public... You may search with more parameters to find something useful:

    Please try a hard reset: turn on, remove the back cover and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    In addition, you can try this sequence:

    (1) to remove from your BB AppWorld

    • KB10040 How to view or delete applications on a BlackBerry smartphone
    • He asks to restart the BB,

    (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

    3) install a new copy of AppWorld (on your BB)

    (4) restart another Batt-sweater

    (5) see if it works now.

    You can also try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was. You can also try install AW so only in safe mode.

    Good luck and let us know!

  • How can smartphones blackBerry I redownload the apps purchased on another blackberry smartphone?

    I want to use the id for the new blackberry smartphone blackberry, because there are a lot of purchased apps, I want to use. Here's the question: can I I just redownload them free via the new phone? Or I have to note that all suppliers of apps that my PIN CODE has been changed, so I can get a new registration code then?

    Could someone help me on this? Thank you

    Hello and welcome to the community!

    To reinstall your applications, see this KB:

    • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

    For more information, registration keys, see this KB:

    In some cases, it was discovered that updates (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

    1. Homescreen > Options > Advanced Options > Applications > highlight the app > > remove
    2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > > remove
    3. Use your PC (via the mass storage Mode) or your BB (via Media > > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
    4. Use the link to user guide AppWorld above for re - install the app - then predict a new activation/registration key

    See you soon!

  • BlackBerry Smartphones facebook app is stuck at 30% friends refreshing

    I have a new "BOLD" and had the latest version of the BlackBerry facebook app. Then, I needed to reboot, and now, I'm not able to download my entire friend list. It is stuck at "30% refreshing friends." I tried to remove the application and reinstall it, but it does not work. Any ideas? Thank you!

    Hello!

    It is in fact a problem known... see this KB:

    • KB18441 The list of Facebook friends for smartphones BlackBerry 1.6 refresh constantly

    While he was supposed to be fixed with the newer versions of FB, we always hear from people with the problem. We are hopeful that FB and RIM continue to work to resolve the issue:

    If you need more help, then please come to:

    and create an account. Then post on the forum there.

    Thank you!

  • Help BlackBerry Smartphones blackBerry - App Error 200


    Hi and welcome to the Forums!

    Given your situation, I recommend first this method... from a PC, you can install any bundle of BONES to a BB via this procedure:

    Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    It is possible that may still fail and you will need a more radical WIPE and RELOAD method available via these tools:

    Good luck and let us know!

  • Create application communicating with smartphone BlackBerry PlayBook

    I want to build apps PlayBook that communicates with the smartphone BlackBerry.

    For example, create the document or something using BlackBerry smartphone while I'm out, change it with PlayBook when I went back to the office.

    My questions are:

    * PlayBook reads smartphone as the persistent store data?

    * If Yes, where can I find the document resource to do?

    * If not, is there another way to get data of the smartphone?

    None of this is currently available in the SDK 0.9.1.  It is said that would not be possible, but has received no roadmap.

  • Smartphones blackBerry 8520 bb curve blackberry software doesn't have a software device blackberry for the device you have connected to the computer

    the last time that I update it this is in version 5, but when I click on update download update again and suddenly, it was frozen and the result when I start my bb is reload software: 507

    I read on the forums, but I can't work with this

    Hi and welcome to the Forums!

    On your PC (you cannot do this on MAC):

    1) uninstall all the BB OS packages from your PC,

    (2) make sure you have the BB Desktop Software already installed

    (3) download and install to your PC, the BB OS package you want:

    (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

    Do not forget to save.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphones blackBerry with Blackberry ID problems

    I deleted my Blackberry ID by clicking on the link provided in the confirmation email that I received when I first created it. Now when I want to check my account or put in another SIM, he still asks me to connect, but I don't know my password longer (am now at 6 out of 10 attempts). At the same time, when I click on the option 'forgot password' it tells me to make sure that my BlackBerry ID enabled one I typed the right e-mail address? !!!

    How I can ged rid of it all? I don't need a Blackberry ID and want to just my phone as it was before I created this account in the first place. Help, please

    Yes, a wipe will delete all user data and perhaps all the 3rd party apps... see these for reference:

    • KB26694 How to change the ID BlackBerry PlayBook, BlackBerry tablet or a smartphone BlackBerry with BlackBerry 7
    • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

    If you use your BB (I'm not on this point), you can make a backup of your data first with Desktop software and then restore after completing the BB ID wipe and other things..., it would be better to wait the restoration before know of things work well, just in case where:

    You should also probably do a selective restore rather than a wholesale restoration... just to be sure restore you only the data items that are important (e.g., contacts, calendar, etc.) and not on the databases that could be problematic if restored:

    • KB03974 List of database for the blackBerry smartphone

    In addition, it would be a good idea to use a desktop app Organizer for your data, rather than having your BB as the "main source". With a compatible organiser, you can synchronize between your PC and your BB all these data, which then allows you to forward to your full size PC monitor/keyboard/mouse to actually work with the data:

    • KB12268 BlackBerry Desktop Software for Windows supported for synchronization applications
    • KB03315 How to synchronize Organizer data (calendar, to-do list, memo list and list of contacts) using the BlackBerry Desktop Software
    • KB19148 How to synchronize Organizer data in Microsoft Office for Mac between the phone smart BlackBerry and your Mac using BlackBerry Desktop Software

    I know I'm throwing a lot to you, but, well... I want to make sure that you are getting the most out of your BB you can, as well as the protection of your data at the same time. Oh Yes... which reminds me... don't forget to activate the app BB Protect free once you have everything... He's going to save your data in the cloud as an extra measure of data protection. It will also help in the case of loss or theft.

    • KB25061 What is BlackBerry Protect?

    Good luck!

  • Smartphones blackBerry device software upgrade, does not (Bold 9930)

    Bold 9930, Verizon,.

    Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

    7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

    The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

    I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

    I tried to load my old device software but the Desktop Manager will not allow him.

    I reloaded software device 3 times, always the same behavior, always the same error at the end.

    I'm out of ideas.

    Any help?

    Hello and welcome to the community!

    brunostyle wrote:

    I tried to load my old device software but the Desktop Manager will not allow him.

    This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones BlackBerry contacting Support for help

    I bought an App in Blackberry AppWorld call Quicklaunch. I was able to install the application on my device, but it says that I need an activation code. I went back and read all correspondence related to this, and it seems that I never received. I have also connected through my camera to BBApp World 'My World' to retrieve the registration without success.

    So now I am trying to reach Blackberry Support by filling the forms online and when I get to the page where I clicked 'submit' I get the message:

    Please correct the following items:

    • Please provide a valid Smartphone Blackberry PIN

    I have double/triple checked this several times and I put in the correct number. I have same box the package originald BlackBerry which is the correct PIN code. How to solve this? My BlackBerry PIN will not work when trying to get help for a paid program activation code I've ever received. I know this been answered several times already, but the common response is "I'll PM you the information.» How can I get help with this?

    Good luck, I don't know it's no fun to call them, but it's really the best option for your situation because none of the technicians App World follow this forum and your of is an issue that has to look at their end.

  • The latest OS Smartphones blackBerry for Blackberry storm 9500

    I want to upgrade my blackberry OS 4.7. I want to know that the latest OS available for my BB and the yo link download it.

    When I do the through BLackberry desktop manager it's showng OS 4.7 Bundle, what kind of OS is this?

    Hello and welcome to the community!

    To add to the above, you will need to override the methods "automatic" which will use the foregoing. Left alone, the "automatic" methods will offer only you OS packages sanctioned by the carrier for which your BB was built (under the VendorID on the device). But, you are not limited only to those... the easiest is, on a PC (you can not do on MAC):

    1) uninstall all the BB OS packages from your PC,

    (2) make sure you have the BB Desktop Software already installed

    (3) download and install to your PC, the BB OS package you want:

    (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

    Do not forget to save.

    Note that if you had to make a special "tricks" for your BB to function initially get on your carrier (for example, your BB model no is not natively supported by your carrier system), then this process will wipe those out, and you have to make them once again after it's over. Before starting, so 100% certain that you know what these "things" have been and are able to do it again.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphones blackBerry freeze / hang screen - Curve 8900

    Hi, I have a Curve 8900 which works fine since I bought it 3 years ago. Recently, the screeen began to crash and freeze and its driving me crazy! The usual routine to take out the battery when the unit is on solves the problem temporarily, but then after a short while the problem comes back... Please help... I have zero apps on the device. I have put some photos on the device recently but the memory card still shows 75% of free space! Thank you very much.

    The first thing I recommend is to check what I said in my first reply you above... Make sure you have a solid backup. Given what you describe, your situation may worsen, and data loss is without a doubt a high risk to you now.

    Assuming you're all good in this regard, then then I recommend a full WIPE on the device:

    • B14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

    But before you do anything about restoring data or reinstallation of applications, make sure that the problem re-no appears not at 100%. If it is not the case, then you can restore/reinstall. But if so, then more drastic measures are needed, starting with a refill of BONE.

    At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try this procedure might limit the specific causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

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