Smartphones blackBerry Blackberry Desktop 5.0.1 uninstall error

I need help, uninstall of Blackberry Desktop 5.0.1.

During the process of 'Validation install', I get the followig error and cannot uninstall the software.

"Error 2738: VBScript Runtime for custom action did not have access."

I tired to fix the installation first and then uninstall it with the same result.

I installed 6.1 on 5.01, but this leaves 5.01 on my system too.

I tried uninstalling 6.1 first, but get the same error 2738.

I am running Windows Vista and a 8310 device.

Any help would be appreciated.

Thank you very much for the help.

Article did not work for my situation.

Additional instructions which included the regedit succeeded.

I appreciate the quick response.

Tags: BlackBerry Smartphones

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