Smartphones blackBerry "BOLD" new BB and seeds of Desktop Manager

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• Password blackBerry Smartphones Blackberry works for phone, but not for Desktop Manager

  Hi guys,.

  I m a first time user of BB and very satisfied with the purchase. Recently, I set up a password to protect my phone. When it crashes I just type the password and it will unlock. To my surprise when I tried to sync with the Desktop Manager, he asks the password, but when I type on my laptop it doesn´t acknowledge it and starts the 1/10, 2/10 tryes screen. The only solution was to remove the password of the device.

  Where I'm going wrong?

  Appreciate any help.

  Thanx

  Be warned that 10 incorrect password attempts will wipe your device - be careful.

  You have probably a problem of common user where you 'think' you have an uppercase character or a number in the password and you do really, becase that your password is masked by asterisks when you entered first, and you have continued to enter the password ON the device that you think it is.

  Who is? It is a common mistake.

• Option of Smartphones blackBerry DO not synchronize any mail through Desktop Manager

  Is there a way to synchronize NOT mail/calender...etc with the Desktop Manager software? What happens if I want to just any other content EXCEPT mail/calendar sync? It doesn't seem to be an option for this during installation - had to choose install corporate or personal e-mail. I'm assuming that mail would continue to live sync with our installation of BES.

  Happy that you guessed it work. Please take a moment to mark the thread as solved. See you soon!

• 9930 restatring blackBerry Smartphones blackberry bold problem

  Hello

  I recently bought a blackberry bold model 9930 and am facing a problem with restarting the device again and again on his own initiative. All the patches?

  Concerning

  Sunny

  Hi sunny3788

  If all fails, then yes the next option is to /Reload updating your software, you can perform a clean reload by following this knowledge base:

  KB11320  : How to perform a reload of the own software BlackBerry Device using BlackBerry desktop software for windows.

   

  Or you can download a fresh OS pack from your vendor and install it on your device. To do this:

  1. find your carrier (Verizon) and download the OS you want from here and install on your PC or computer laptop carriers

  • (Make sure you download for the same model you have)

  2. download and install the latest version of BlackBerry desktop by BlackBerry desktop software software

  • Then using software office perform your full backup of your device.

  3. go in C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

  Upgrade will continue then after Installation of the new OS restore your BlackBerry Desktop backup

  Software.

  But before any update your device backup.

• BlackBerry smartphone Blackberry Bold 9900 1 - can't compose sms :(

  Hello

  I just bought a 2nd hand blackberry "bold" 1 (9900) and I realize that I cannot receive sms but I can't compose sms / sms response I receive.

  I push the "blackberry" icon and note that the sms 'dial' does not exist here. "" "So, what should I do to recover the ' compose sms ' so that I can dial / sms response?

  pls... I need help...

  TQ,

  Tasha

  Hi virgogurl88tasha

  Welcome to the Forums of the BlackBerry Support

  Have you tried the same SIM card on another device to see if you are able to send SMS? If you have a first then make a complete backup of your device using the BlackBerry Desktop Software, then back to factory setting to avoid any IT policy as a device, consult this Knowledge Base to help:

  KB12487 : How to backup BlackBerry smartphone data using BlackBerry desktop software for Windows

   

  Then try this:

   

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

• BlackBerry Smartphones Blackberry "BOLD" - problem connecting Wi Fi "unable to associate the network."

  Hello

  I am trying to configure my Blackberry "BOLD" new, I am new to the platform - from an iPhone.

  Unfortunately, I have problems to connect to my home wireless network. I tried two routers, the first being a pre-configured Tiscali (WPA encryption) and the second a Netgear mine. With the Netgear I tried to connect the Blackberry without security at all and the WEP. The Blackberry scans and detects my network, but is then unable to connect each time. Simply, I get the following message on the phone:

  Unable to connect 'Impossible to associate the network '.

  It really spoil things for me, because it is important that I can connect to the wi fi network. I had no problem before by connecting the iPhone, Nokia or Windows Mobile devices.

  Thank you in advance,

  Wendy.

  You will need to remove your battery, wait a few seconds and then put the battery in.  You'll notice that whenever your blackberry starts acting weird, remove the battery usually solves the problem. Turn off the phone, is a bit like putting your computer into sleep mode more.  Take out the battery if want to make a stop, cold-start of a computer.

• BlackBerry Smartphones Blackberry "BOLD" updated

  Hello, I bought my first blackberry a few weeks back and so far I'm in love. How ever I have one question that I havn't found another answer anywere so I registered to post on this.

  I synchronize my "BOLD" between 2 computers both running Desktop manager 4.7 but they say that the bold is software update required before each synchronization. Danish range of Blackberry messenger update same suggestions. Also both pc suggest different upgrades. At first I ignored it, but then I thought that I click on update, but when I did, he went through the entire course of the upgrade and at the end, said that the "BOLD" had not enough memory for the update

  I checked the two "BOLD" memory and SD card for memory card and it said:

  Aplication free 18.7 MB of space

  The device 857 MB free memory

  Map of free memory 1.2 GB of free space

  Any ideas? I'm doing something wrong?

  Thank you

  No, you don't do anything wrong.

  Look at the Options > about, third line down, starting with a 'v.4.xxx '.

  ********
  Updates are available from other carriers to upgrade your BB. It will work find if you follow the instructions exactly as published in the instructions given in the following link.

  Perform a full backup of your device (using the Desktop Manager) before the upgrade process.

  http://www.BlackBerryForums.com/General-9000-series-discussion-bold/176753-latest-OS-9000-4-6-0-373-...

• I just installed a new router and now my desktop running Windows XP computer does not connect to the internet.

  Hello

  I just installed a new router and now my desktop running xp computer does not connect to the internet. I know that it is not the router because I plugged the cable into my laptop running 7 and it works fine. When I try to dhcp I get 169..., when I put manually the IP just get no access to the internet and can not ping to the router address. I tried to run the net work Assistant, emptied my dns, disabled all firewals, still nothing.
  Any suggestions?
  original title: connectivity Limeted

  The zero configuration utility works very well. But it is a desktop computer and on cable. All other wired and wireless PC in the office is working well, then it's definitely this PC. He came out of nowhere, I install a network printer on the PC but that's all.

  Your messages are a bit terse, but if I understand correctly

  • You have a router connected to the Internet and multiple computers connected to the router, some Ethernet cable and others by wireless.
  • All but one of these computers can reach successfully from the Internet via the router.
  • A computer that can't browse the Internet is connected to the router via an Ethernet cable.
  • You disconnected the cable between the router and the desktop problem and connected it to a Windows 7 laptop and the laptop connected to the Internet via the router.
  • You haven't seen any error message (except, perhaps, a message on "Limited or no connectivity").
  • You have installed Windows XP Service Pack 3 (or at least Service Pack 2)

  Assuming that all the foregoing is an accurate summary of the situation, I suggest that you do the following:

  Open a command prompt window (start > run > cmd > OK)
  Type the following lines and press ENTER after each line

  Netsh reset winsock catalog
  netsh int ip reset c:\resetlog.txt

  Close the command prompt window and restart the computer.

• BlackBerry Smartphones Blackberry Bold 9930 update failed and the software does not load

  I have a Blackberry Bold 9930 and yesterdasy I received a msg saying to upgrade to 7.x software Blackberry. I followed the instructions (takes too long like 2 hours to download) and then. Big mistake because it cooked my phone. It seems that when you upgrade, the upgrade process goes thru, but stops after the time zone to restore the process and reports an error 602 with a reset button to reset your database. The reset button does not work and I restarted the phone to restore the db. At the moment that it restarts, launched the process, and even once, it failed after the msg indicating time zones (100% and overall restoration treatment 7%). Zones roughly completed, but then I got a msg saying I wandered 602 belive. On all courses was about 5 to 10 percent. Now my phone is undesirable because it does not restart. Verizon says they have a large number of phones across the country, but BlackBerry says it's a matter of Verizon...  Someone at - he already heard of this I am now without such a 4 days while I get a replacement Friday because of the holiday...  I am not very happy as another question, I found - during the upgrade process it used the cells instead of my wirelss home network to download the software and it really took about 2 to 3 hours, then another hour before it failed during the upgrade process. So about. 3 to 4 hours to play with an upgrade yesterday.

  Thank you

  Rich

  Hello merlin02131

  Welcome to the Forums of the BlackBerry Support

  Sorry to hear about the problem you are experiencing during the update!

  But you can still use Desktop Software for the update process, personally, I prefer never to do an Over the Air update. I think that something has gone wrong with the update process and thus you encounter this error 602.

  You have a backup of your device, or using BlackBerry protect for the backup?

  If you wish you can try several method to recover your device of this error, all you need is a PC and an Internet connection active. But attention, this method deletes the data user in this device. This is the Knowledge Base to follow:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  Additional information:

  KB29237 : "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7

• BlackBerry Smartphones BB Bold New Firmware, is this necessary?

  Hello BB Fellow users, I just got my first BB and it is a "BOLD". I wonder if its necessary to get the latest firmware. It's my first smartphone, I'm really scared to start messing around with programs not to mention its firmware. Is there a link where I can useful updates as Office Manager?

  Thank you

  Yes. I'm on the last v4.6.0.154 and rumors are another release will be released next week.  There are several problems with the current version (for example) when, in an area with coverage 3G, the device fall in EDGE network and then slide the system completely... also many reports of calls dropped... so either reactivated to GSM on BOARD and then at 3 .ince g. is the attempt of RIM frist to a 3G device, Yes, stay in the running.  Using Blackberry Desktop Manager (required) v4.6 with this device allows a full backup and restore of settings and configurations that you have before you.  Hope this helps, it's painless to upgrade of the modules on the device.

• BlackBerry Smartphones Blackberry Bold 9700 won't turn on and keeps restarting!

  I only got my Blackberry "BOLD" for about 2 months. The camera was a little funny and don't zoom so I turned my phone off and took out the battery and succeeded him in an attempt to restart the phone. Now, it won't turn!

  When the battery is in the light of the red LED at the top right corner turns on then turns off when the phone starts showing the BLACKBERRY Logo on the screen with the loading bar under. The bar then shows it to load, but almost immediately, it freezes and turns off. She does several times, but I tried to remove and replace the battery several times.

  I'm sure that this is not a problem with the battery, I had only he alleged the night previous and even tried using another battery of my friends BlackBerry to check, but the continuous phone to turn on several occasions, crash, turn off.

  Anyone have a similar problem or know a solution? Thank you!

  Hey guys!

  I managed to fix my blackberry!

  The best and probably the only solution for a blackberry caught in a never-ending cycle of reset / or always show error messages is to perform a "Clean Reload of your Blackberry Device Software"!

  I found 2 websites more useful!

  This site is by Blackberry from Research in Motion themselves who teaches you how to perform a clean reload. It requires for you to have your cable USB Blackberry and Blackberry Manager installed on your computer. There is a clear process of no to no! However, there are some which confused me at first so just to clarify... in step 4 where they ask allows you to check that you don't have the latest version of the software installed... If your software device tab is empty as indicated in step 3, this means that you currently no. SOFTWARE INSTALLED and so should follow the link indicated in step 4 (or pasted below) to download (and install) the latest software for your blackberry phone model and service provider before performing a cleaning charge.

  For a clean reload:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11320

  To download the latest version of the device software:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB12532

  NOTE: When you do a clean refill, you can see that the Blackberry Manager to first show your blackberry as "disconnected." If the Manager continues to install/reload the software for device on your blackberry with no complications, I wouldn't worry too much about not because once the own recharge is over and your device will restart the Blackberry Manager would show so your device as "connected."

  ------------------------------------------------------------------------------------------------------------------------------------------

  The second site (unofficial Blackberry Forum) basically explains / uses the same process but it is a little outdated and I found some differences in the Blackberry Manager software they use and some steps may no longer apply. However, it should be that if you find you have difficulty getting your BlackBerry connected to your Office Manager as constant rebooting CAN cause the device to connect and disconnect continuously, this site can be useful for more of this problem. I personally don't have this problem if I had expected, which can be a result of the latest models of Blackberry devices and software device etc.

  For more of the constant connecting and disconnecting your BlackBerry since the Blackberry Desktop Manager:

  http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Hope this helps!  x

• Smartphones blackBerry how to download and install application of guardian of password on the Bold 9700?

  Anyone can suggest me how can I download and install the application Passwordkeeper on Bold 9700? I got problem on recv email on my BB so yesterday my helpdesk provided formatted my device. Now, I don't see this application on my device.

  passwordkeeper is part of the blackberry device OS and it is always in the operating system, but sometimes it is not just installed. You need to download the operating system for your phone (the same that is installed on your phone). You can check it by typing the letters m y v e r together, and your model number and phone will appear like this, 9700/6.0.0.448.

  Download BlackBerry Desktop Manager from http://us.blackberry.com/apps-software/desktop/

  Go to the website of blackberry os to the: http://us.blackberry.com/support/downloads/download_sites.jsp

  Install the Desktop Manager, then the operating system.

  If you use x 86 windows, navigate to c:/program files/common files/research in motion/apploader/loader.exe

  If you are using x 64 windows, go to c:/program files (x 86) /common files/research in motion/apploader/loader.exe

  Start loader.exe, select your device, and all available for install/uninstall applications will appear. Passwordkeeper practice to install, click Next and follow the process and it will be installed. Your phone may restart during the installation.

  I hope this helps.

• BlackBerry Smartphones Blackberry "BOLD" and Tmobile Service

  I use Blackberry "BOLD" T-Mobile service.  I have the BES data package which includes BIS.  My email Enterprise BES, browser, sync with Exchange server, contacts, calendar, everything works.

  Except that... my BIS email setup.  I tried BB device logging to create email. Email Setup Wizard, select "I want to create or add an email address" I get error - we apologize there was an error while trying to access the service.

  I also tried logging on my T-Mobile account and click on the web link: e-mail setting blackberry; to create ([email protected]) whenever I click on the link create e-mail blackberry in my T-Mobile account, it gives me an error: we're sorry, there was an error while trying to access the service.

  I called T-Mobile repeatedly and the lame excuse they use is: this device is not supported. I said T-Mobile uses the Blackberry 8220 flip phone with using the same OS 4.6, Javalin BB, and BB 8900 use the same service books.  When I call the Blackberry technical support... they spend on the male for T-Mobile.

  Is anyone out there using BB Bold with service from T-Mobile with BES/BIS and their professional and personal internet e-mail: works on the "BOLD" BB.  Ideas, thoughts, suggestions and help will be very appreciated.

  I hope that someone will be able to solve this problem!

  Bgras wrote:

  Thanks to JSanders and Urumilton to help.  The matter is now resolved.

  That's what I did.  I took a job my friend T-Mobile 8220, inserted my sim card, connected on T-Mobile and changed the code PIN and IMEI numbers. Blackberry Internet e-mail configuration.  Then return the SIM from my phone is connected to the Tmo Blackberry "BOLD" account and changed the code PIN and IMEI numbers.  Now everything including internet blackberry email and Enterprise BES email works well.

  One last question... [email protected] what is the reason for the creation of this email?  Given that you can directly add your existing accounts for gmail, yahoo, or comcast etc..  Why should one create this email? [email protected]

  Appreciate all your responses

  You're welcome... glad it works for you.

  There is really no reason to get one of these address of @carrier.blackberry.net. They are not visible on any other webmail site and are prone to collect spam, with no available spam filtering options. I advise users to not use it.

  However, why some? Because they can. Some users use these addresses to transfer mail from a POP account as these addresses grow instantly by the RIM servers.

• BlackBerry Smartphones BlackBerry "BOLD" and Nokia CK - 7W car kit

  Problem: The appellant gets voice echoes

  Seen here about 15 bolding paired with Nokia CK - 7W. All of them suffer from the same problem.

  For the car, that everything works fine, listen and speak is OK.

  The appellant receives an echo of huge voice of his own words.

  Here is the response from both sides.

  Support of T - Mobile Blackberry says: "while pairing Bluetooth car kit speaker and the microphone of the device is turned off. This is why the echo cannot be produced by the car kit.

  Nokia Care Center: "we are sorry but unable to test because we have not all devices BlackBerry here. Contact the manufacturer of Blackberry devices. »

  As I have here more than 150 cars running with Nokia CK - 7W and currently more than 30 Blackberry bold I still wonder if there is no other solution than to the place you in the Parrot CK3100 ones car kits.

  Concerning

  I don't think that there is no solution for the problem with CK - 7W. I had the same than that and had to change Parrot3100 but my husband has CK - 20W and it seems to work very well on it.

• BlackBerry Smartphones Blackberry "BOLD" and Outlook 2007 problems

  I just got a replacement Blackberry "BOLD" of Orange, UK unit.  When I tried to set up the synchronization, the option to post a link to Outlook is not there, there is Outlook Express, but I am using Outlook 2007.  Before the replacement was sent, everything was correct and functional.  Spoke to Orange ten times, they told me to uninstall Desktop Manager completely and then re install, I did but there is always the same problem and no soultion has been identified, they told me to contact Blackberry.

  I want to set up synchronization with Outlook 2007, how do I do this, your help would be really helpful, thanks.  I have XP Microsoft, Blackberry Desktop Manager 5.0 and Outlook 2007 that email by default.

  Thank you

  Take a look at this article to see if the solutions to solve the problem for you

  http://www.BlackBerry.com/BTSC/KB02362