Smartphones blackBerry "BOLD" Volume controls does not work

Good day to all,

I've had my "BOLD" for about a month now. When I got there, I was able to adjust the handset volume during calls or when you listen to the music by pressing the buttons of the volume control on the right side of the phone. However, the buttons just stopped one day and I can't adjust the volume in all applications. At the present time, my hands-free game is stuck at half volume, my phone calls are at full volume and music is at 75% volume. Is there a setting that uses by default the volume for each application or my buttons volume likely to be spoiled.

Thank you for your time in reading this and hope someone can enlighten me on that.

Hi jzachlee,

Welcome to BlackBerry Support Community.

If the press does reflect no change in the volume then it must be a hardware problem. As you mentioned that your unit is a month and you're still able to claim the guarantee. You would be better due to the device to change.

Tags: BlackBerry Smartphones

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