Smartphones blackBerry device software upgrade

Software upgrade system could be installed on my computer, but apparently something wrong with the Desktop Manager. He doesn't want to upgrade. Once earlier I was able to update via the Desktop Manager but lately it seems that something has gone wrong with it. Can someone help me? Thank you very much.

If you have installed the software of another carrier, you need to delete the vendor.xml file located in "C:\Program Files Research In Motion\AppLoader.

Tags: BlackBerry Smartphones

Similar Questions

  • Smartphones blackBerry device software upgrade, does not (Bold 9930)

    Bold 9930, Verizon,.

    Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

    7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

    The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

    I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

    I tried to load my old device software but the Desktop Manager will not allow him.

    I reloaded software device 3 times, always the same behavior, always the same error at the end.

    I'm out of ideas.

    Any help?

    Hello and welcome to the community!

    brunostyle wrote:

    I tried to load my old device software but the Desktop Manager will not allow him.

    This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphones blackBerry device software upgrade problem

    Hi all

    I have a Blackberry 8310. He was originally AT & T service, but he now has the T-Mobile. It is unlocked and currently leads the software 4.2.2.170.

    I'm moving to 4.5. I downloaded the software from T-mobile, here for the 8320. They have no 8310 software, and told me that it shouldn't make a difference:

    http://www.t-mobile.com/bbupgrade/

    I followed the instructions here:

    http://www.BlackBerryFAQ.com/index.php/How_do_I_upgrade_the_OS_on_my_BlackBerry%3F

    (I tried method 1 and method 2)

    However, it will not install little matter what I do. I even tried using CrackMem.

    Get to step 6 of method 2 for example, I'm never invited to install the upgrade. When I look into the application loader on BB Desktop under applications to update or install new applications, the software update is never there.

    No idea why the upgrade won't install? Is it because the phone's ex - AT & T?

    One last thing - it was originally hooked up to BES and so had a top COMPUTER policy. I wiped by using method 2 here:

    http://www.BlackBerryFAQ.com/index.php/Remove_IT_Policy

    Any help would be appreciated.

    Hi and welcome to the forums!

    One that you said that the software and the model doesn't matter, said you bad.

    Well, software loading 8320 in to a 8310 photo an accident of room StarTrek carrier... same results.

    Go to the AT & T software download site and get the right device OS for the 8310.

    When you go to install it, you need to remove the provider. XML file. This step is listed in your procedure

    I have the number of site and the version to download for you at the bottom of the post.

    When you start the download of software peripheral BONES of AT & T, save the file to disk, do not run.

    When the download is complete, then go to the directory on the PC you have loaded to and run the

    self-extracting file. The software will be installed in the directories in the files of the Office Manager

    If the application loader will find it.

    Follow each step exactly as written now from the first step of the procedure of FAQ.

    Thank you

    Bifocals

    https://www.BlackBerry.com/downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

    BlackBerry Handheld Software v4.5.0.152 (Multilingual)
    Package Version: 4.5.0.152
    Composed of:

    • Applications: 4.5.0.110
    • Software platform: 2.7.0.90
    • File name: 8310M_PBr4.5.0_rel152_PL2.7.0.90_A4.5.0.110_AT & T .exe
    • File size: 89,91 MB
  • Charging Curve 8900 Smartphones blackBerry device software

    Hi I have a problem with my Blackberry device software, how to remove and re intsal software on my Curve 8900?

    Manual device OS upgrade instructions:

    1. start by searching for your operator and the system operating file that you want to use.

    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

    3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

    4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

    5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

    6 remove the internet connection for PC and reboot the PC.

    7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

    8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

    Take advantage of the new operating system.

  • Upgrade to Smartphones blackBerry device software

    Hi, I downloaded a v4.6.0.126 of software for device updated after finding the link in another thread.

    In my DM when I click on and then go in the device software tab it shows there like v4.6.0.126 4.0.0.135 platform, so I installed it all correctly.

    My question is, how to install some applications of this new operating system updated on my phone?

    I found another thread that has steps to do this, but I can't seem to make it work.

    Whenever I click on the application loader the only things in the list are what I downloaded manually i.e. google map, nav4all.

    I would not see a list off apps like blackberry maps, Messenger etc.?

    -Download the software update

    -Run and install the newly downloaded program.

    -Do not check the option to open the Office Manager at the completion of the installation.

    -Go to C:\Program Files Research In Motion\AppLoader and delete Vendor.xml

    -Connect the BlackBerry to USB

    -Open the Desktop Manager

    You will be prompted for the update at this point. (Otherwise select Application Loader) and you will get the prompt for updating.

    Note: Before performing an update of the OS, it's a good idea to back up your BlackBerry, just in case something goes wrong.

  • Relocation of Smartphones blackBerry device software

    HI -.

    I have installed the device software v4.5.0.52. I need to reinstall this version because of another problem.

    My version of Desktop Manager is 4.5.0.15.

    How can I force Desktop Manager to reinstall the same version? I have the options to add/remove applications,

    but the box of the software cannot be deselected.

    Here's what I see:

    1) click on Application Loader

    (2 see 2 options one) remove and b) update of the Applications

    3) click the Start button in Add/Remove

    (4) I see a table of all applications. By clicking on the Options button, I see a pop-up that has the

    Option of device to 'Delete all application data' and 'clear all already installed applications '.

    I can't select the checkboxes to remove them.

    What is the best way to reinstall the same version?

    Thank you

    Amod

    I just found that too this information with the 4.5 software problem: http://www.blackberry.com/btsc/KB15835

  • The evil of Smartphones from blackBerry Device Software upgrade: "device has insufficient memory space.

    I have currently dropped. 5.0.0.32 8 and you want to upgrade to the latest version because the missions here, the most recent version can solve some problems I'm having with the PC recognize the device memory and map Media.

    Device memory Total 879,2 mb

    The device memory 2.5 MB free space

    14.8 GB memory card

    14 GB free memory card

    Under device memory/Device membory/home/usr

    in these cases, I have NO files

    audio books

    documents

    music

    photos

    podcasts

    ringtones

    Parameters

    videos

    VoiceNotes

    I perform a fresh restart

    connect to: http://na.balckberry.com/eng/update

    Click on the button "Check for Updates".

    Current task...

    then, always during the loading of the ringtones, I get the error:

    "peripheral not a lack of storage space for accomondate appliction selections."

    I don't see how I can remove all of the files that are more out of my device memory.

    What is the solution here?

    The device memory 2.5 MB free space

    1. that ^^ stands for me as a red flag. 2.5 MB of free space is too low. You really need clear a space of memory, applications, etc., from your device or you continue to have problems.

    2. I do not recommend the upgrade route based on the web that you are trying to do. I've seen too many problems.

    Do the upgrade manually.

    First save your device completely, using the Desktop Manager. Then close DM.

    Then, follow the instructions IN this link and downloading the 5.0.0.41 OS 9 for the Storm 9530

    (I guess you have a 9530, it would be useful to the future of your State apparatus model - there are four different models of storm).

    http://www.BlackBerryForums.com/General-9500-series-discussion-storm/214688-latest-OS-9530-5-0-0-674...

  • BlackBerry Smartphones BlackBerry Device Software

    Hi can someone help me how to install the software for the blackberry to my desktop device? I already download the installer, but I can't install and what is the meaning of this message

    Windows® Installer. V 4.5.6001.22159

    msiexec/option [optional parameter]

    Installation options

    Installs or configures a product
    /a
    Administrative installation - installs a product on the network
    /j [/t ] [/g ]
    Publishes a product - m for all users, allows the current user

    Uninstalls the product
    Display options
    / quiet
    Quiet mode, no user interaction
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    Automatic mode - only progress bar
    / q [n | b | r | f]
    Sets the user interface level
    n no user interface
    b Basic UI
    r reduced UI
    f-full UI (default)
    / Help
    Help information
    Restart options
    /norestart
    Do not restart after the installation is complete
    /promptrestart
    Prompts the user to restart if necessary
    /forcerestart
    Always restarts the computer after installation
    Logging options
    / l [I | w | e | a | r | u | c | m | o | p | v | x | + |. | *]
    i status messages
    w warnings recoverable
    e-all error messages
    a startup of actions
    r registers of the specific action of the
    u user requests
    c initial UI parameters
    m out-of-memory or fatal exit information
    o disk out-of-space messages
    p - Terminal properties
    v performance
    x extra debugging information
    + - Add to the existing log file
    ! -Flush each line in the log
    * - Log all information, except the x and v options
    / log
    Equivalent of / l *.
    Update options
    / Update [; Update2.msp]
    Apply updates
    / uninstall [; Update2.msp] / package
    Remove the updates of a product
    Repair options
    /f [p | e | c | m | s | o | d | a | u: v]
    Repairs a product
    p only if the file is missing
    o If the file is missing or an earlier version is installed (by default)
    e If the file is missing or an equal or higher version is installed
    d if the file is missing or a different version is installed
    c If the file is missing or checksum does not match the calculated value
    has all the files to reinstall the forces
    u all (default) user-specific registry entries
    m all requirements (by default) computer-specific registry entries
    s all (default) shortcuts
    v-runs from source and recaches local package
    Setting public properties
    [PROPERTY = PropertyValue]

    Consult the SDK Windows® install to get additional documentation on the
    command line syntax.

    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Independent JPEG Group.

    When I click on my installation wizard it always shows

    OK, let me suggest you restart your PC, try to run the EXE file you downloaded again.

    I've never seen this message before the Setup file.

  • Language of Smartphones blackBerry - device software

    I want to remove my camera, some languages so I need the software for device, unfortunately I can not find my operator in your list, ORANGE ISRAEL, I can see other operators outside of it.

    can you please direct me the download page RPO ISRAEL ORANGE?

    When you run the application loader, you will be presented with a list of applications and software to install with check boxes and the others to check for load or uncheck to no load.

    Do you not see that?

  • Smartphones blackBerry after software upgrade problem


    I know that it sounds simple but have you tried to uninstall and reinstall the application?

  • Software for Smartphones blackBerry device

    Hello

    I'm with Cytamobile-Vodafone in Cyprus,

    can someone tell me or give me a link as to where I can download the latest version of the software for my "BOLD", I don't know if the sites listed on the page I checked will be OK. Cytamobile-Vodafone has not been mentioned.

    (Download and install the latest version of BlackBerry Device Software from your wireless service provider. You can find software web download site here wireless service provider)

    Thank you

    Dave

    Thanks a lot, great that@s and has worked well.

    Perhaps you can help with another query I have, I have an icon that gives gives me time in London also temperature. This seems to be the default location on my "BOLD". It is editable here in Cyprus?

    Concerning

    David

  • BlackBerry Smartphones LOST after installation of BlackBerry® Device Software

    It's very frustrating!

    After you have installed the latest version of BlackBerry® Device Software od yesterday, my contacts on my BB and my BBM contacts were lost...

    Even my Brickbreaker game is gone. My game folder was empty. How can I get that again? I tried the application world, but in vain.

    Fact!

    Just tied your BB to the PC, then once the BB Desktop Software appears, click on Application Loader. Find the Brickbreaker Application, then click on [+].

    Don't forget to press APPLY to complete the update

  • Smartphones blackBerry Reload Software: 507

    Hello

    Excuse my bad English. But I'm French.

    I have a BB Curve 8520.

    I want to upgrade my phone. But when I want to do, the software tells me that an error has occurred. My phone is no longer a terse message: "Reload Software: 507.

    I can't use it.

    Help me please...

    Error 507 means that the device doesn't detect any operating system installed on the device.

    See the link below to download it and follow these simple instructions.

    First find your operator and the system operating file that you want to use.
    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
    2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
    3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

    VIA | JSanders

    http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/error-507-reload-software/m-p/1477...

  • Updated December 14, 2012 Smartphones blackBerry desktop software

    Just downloaded and installed the desktop software was last updated and now 'requests' listing does not show or list of the 9900's 'Core Applications' contained in my previous version of the Desktop software?

    I just finished a bad BBM 7 update, which addresses going back to BBM 6 and now this last gift from RIM has me scrambling to return to an earlier version of the Desktop software?

    What happens with RIM?

    Hello

    There are some possibilities... but why not try it to see if it clears things upwards:

    1) uninstall all the BB OS packages from your PC,

    (2) make sure you have the BB Desktop Software already installed

    (3) download and install on your computer, the BB OS package that is currently running on your BB:

    (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    (5) now run the Desktop software and connect your BB... the Basic apps should now be displayed.

    Note that you can also use this update of your BB to any specific OS package you want. When replace you in step 3 above, the BB OS package you want to install on your BB, then when you get to the end, the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

    Good luck and let us know!

  • BlackBerry Smartphones Blackberry Desktop Software.

    Good afternoon

    A bit of a request if I may?

    Today I plugged my BB 9900 at my computer that automatically connected with BB Desktop Software. Defrosting and then update the audit, he showed that he not there no updates of software available, however, if I select lower left "show other versions" it shows my software installed and the option of downgraded to other versions. At the bottom of this page is a box that displays the details and the following message:

    "An update of BlackBerry® Device Software version 7.1 is available. This update includes optimizations and improvements approved by your wireless service provider. Note: If your device is associated with an email account that uses a BlackBerry® Enterprise Server, contact your administrator for more information on the update. »

    I chose this update that caused the download being completed, but the obligation to reinstall all my e-mail addresses and configure all my applications etc. All other data seems to have been recorded but on reconnect the phone once again this afternoon and by selecting the above, I get the same message as shown above. Control of standard software reveals to day, I'm a little reluctant to select install again and then repeat the installation all my addresses e-mail etc again, any advice please?

    Hi Londonpride,

    If it still shows update available so some how your device not updated correctly during the last exercise did you.

    Hope that your SIM card is properly configured with BlackBerry data Plan and your system is connected to the Internet. Please take proper backup of your device using BlackBerry Desktop Manager & follow the procedure below

    Connect your device with PC & PC go below location

    C:\Program Files\Fichiers Research In Motion\AppLoader

    This place double click on a file named loader.exe and a small window will open and in addition to the user friendly steps, between the two he invites you to take backup as well, please be careful during the process.

    This process will be upgraded handheld correctly, but you must

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