Smartphones blackBerry email and SMS combining not even when set on "handset."

Email and SMS/MMS all combined in main box mailbox messages until a few weeks ago. Now, when I get an SMS message, I'll still take the little icon showing me I have mail, but when I click on my mail box, there is no new message.  I have to click on the menu, click the display folder, and then click SMS messages to display. My phone IS set on the combine (believe me, I checked and re-checked this hundred times already), and I even did a hard restart more than once to try to get it working again. Any ideas?

Thank you!!!  It worked!  (for anyone referring to this post, once I took the General Settings menu, I had to scroll 'services' and click on 'no service' to find the option "erase the pouch").

BUT now I can't restore my data to my phone.   When I used the Desktop Manager, I clicked on restore and then came a box that says: "the data in the following databases...". Do you want to continue? ', followed by a list of my databases. Below that is a box for you to check that says «Clear the current memory of the OBU... and restore data...» ».  This sentence is overlying (you can see in the text) the Yes/No to click on the box.  So, even if I check the box in front of the text, I can't click on Yes or no. (nothing happens when I click on it). I tried to restart a few times Director of office, but I always get the same thing.  Should I uninstall and reinstall?

Tags: BlackBerry Smartphones

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