Smartphones blackBerry 'Fatal Error' when you try to update via the Desktop Manager

Hi all

I hope that there, a genius will be able to help me.

I received and email from RIM this morning, which suggests an upgrade to the current version of the software, that I tried.

It is passed through the implementation of procedure, checking the current version (4.0.0.174) and checked for the latest version. I followed the procedure on the screen instructions showed. The Director of office went through the routine, saved running, then turn off the radio, then as he arrived at the 3/11 TI threw up the "fatal error has occurred during the upgrade. Please try again ".

So I tried again, but the same thing happens.

Curiously, if I go through the device and try a wireless upgrade, it says there is no upgrade to run? !

Weird indeed.

Even weirder: I just through the upgrade wireless setting, and the device says I have version 4.7.0.141. This does not match the version I posted above! Huh?

Apart from this little problem, I love my Storm! It is the second device, I got it, the first storm put itself and was generally a pain, it seems to behave itself.

Any help gratefully received

Matthew

Yes, check with your carrier to see if they have released a newer version of the operating system. I think it's a bug somewhere in the Office Manager. I've updated to the latest version offered by my company, but whenever I use the Desktop Manager it tells me of updates are available. It happens to a lot of people on the boards. I simply cancel in the command prompt

Tags: BlackBerry Smartphones

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