Smartphones blackBerry lost all emails & SMS after change of date

After that I updated my BB Bold 9000 date 6 July 2015 , I lost all received emails and text messages. It is amazing that this can happen without any warning. This certainly isn't the first time that I am losing all my data. It's so frustrating that I am strongly considering leaving BlackBerry and switch to another brand.

An assistance service, you can call and talk to a real person also seems to be not implemented to BlackBerry. Maybe they hate costomers?

Your comments are welcome.

Karim

Karim says:

You have a backup of the device, you need to do at least once a week?

My last backup is June 25, so fairly new

Let me know.

I am mainly interested to recover SMS lost - are. I have seen that it is possible to use back pointing up. How to recover SMS throughy this method? I don't see TEXT in the list.

Connect your BlackBerry to your PC via the USB cable.

Open Desktop Manager > backup/restore > advanced.

In the right pane, you will see your device data, in the left window, you will see your backup data. Do scroll through SMS messages and see if there's something there.

IF you do not see the backup data in the page on the left, above the pane, you choose file > open and navigate to your specified IPD backup file and open it.

In the left pane, navigate to the SMS database and highlight the

Click on the RIGHT facing arrow in the clear of the screen to move the data to the device.

Follow the remaining prompts to complete the process.

Karim says:

JSanders wrote:

You're kidding right? You come here on this forum, made up of volunteers and those who like to help others and in your fifth only after you choose to insult us? I think you could discover that"poops in his back yard, steps of battery.

In a way you are right, although some understanding for the frustration when someone has lost all the data would be welcome.

Key. Don't come here to criticize the volunteers very well here, either. Check my 26 000 posts here and see how understanding I have for frustrated users. I have very little understanding for rudeness.

Karim says:

I can count tens of thousands of users who have been helped here.

It is excellent for those thousands, but is not strange is that a device needs a forum where thousands of users need to go to get help because they are lost or frustrated. The best provider is a provider that does not need a helpdesk because everything is clear. This seems to be impossible these days 

Of course, it is not strange that there is a forum like this. You have quite a learning curve high on BlackBerry, and you have users. Combine the two and you have gobs of questions.

Karim says:

It is if you have a BlackBerry with Vodafone BIS data Plan. How do I know this?

Call your carrier and you ask if you have the BlackBerry BIS data Plan. They will know. It should be on your billing, as well.

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