Smartphones blackBerry one other Exception: java.lang.NullPointerException uncaught

Hi all - I'm new here, so please accept my clumsiness.

My apologies to annoy everyone on this subject again; I have seen and read the thread where someone (of the Germany, like me) had the problem to constantly get the error Exception: java.lang.NullPointerException no message intercepted, but the proposed solution didn't solve it for me (or else, I was too stupid to understand). In addition, for some reason, the link given to improvements in T-Mobile does not work (I get the msg that it is an invalid URL).

Some data:

BB bold 9000 smartphone v4.6.0.126 (Platform 4.0.0.135)

Carrier: T-Mobile

tried battery pull, several times in fact, and it makes no difference.

have you tried sms/email = separated under Messages, but only got the "untrapped" error message again.

The trick to reinstall the device OS sounds good, but how do I go about this? (* daft *)

I would be extremely grateful for the help; the at T-Mobile customer service said Friday (24) that technical support remember, but they have not yet and when I call them they just tell me to be patient, something which is becoming quite difficult.

Thanks in advance everyone,

Viveka

Follow the exact procedure, originally posted by Bumblepie

The software seems to be corrupted.

Make sure you have the latest version of the software for your device and your carrier installed on the computer.

Click here to get your carrier software - http://na.blackberry.com/eng/support/downloads/download_sites.jsp

It's the device, software, not the Office Manager.

Download and double-click to install you're your computer. Don't connect the device again.

Once done, go to drive C: Program Files: common files: Research in Motion: App Loader and double-click on loader.exe.

Once the Welcome screen appears, plug the battery in and click Next. When you see the PIN number appear after maybe a few minutes press next.

Once he arrives at the device application part, select only things you need, uncheck all other languages, etc..

On the last page before you click on finish, you see an option "ADVANCED", click on this button and make sure that both check boxes are fixed.

This will fix the problem.

Tags: BlackBerry Smartphones

Similar Questions

  • Smartphones from blackBerry 8350i eception exception java.lang.NullPointerException after hard reset

    basic information:

    8350i

    v4.6.1.204 (Platform 3.0.0.73)

    Desktop Manager 4.7

    everything is good except that I was using two batteries, one in the phone and the other in a charger. When the battery is almost empty I swap with one charge naturally causing a hard reset.

    This procedure worked well for at least a week or two, until last month when I swapped batteries - after the hard reset, I had

    Eception exception: java.lang.NullPointerException

    I could make calls, but all other software were corrupted... practically nothing else worked... missing icons etc.

    tried all kinds of solutions, but the only thing that fixed it was a full-on device software erase/recharging, then a restore of data since the previous backup. at the time, I thought it was just something random and was happy to learn how to do a full charge of the software.

    then yesterday it happened again (even once, at the end of the security check immediately after the hard reset). now I'm afraid to swap batteries because it seems that every time I have hard reset it recharge a 10% chance (I guess) of corruption of software and a complete takes considerable time.

    If anyone else has noticed this? does anyone have a solution?

    can I change batteries without a hard reset; i.e. Exchange while that connected to the power supply? I have not tried this yet for fear of harming my BB.

    any help is appreciated,

    John d.

    15 seconds is too short period of time.

    It took at least a minute before returning the battery.

    Error you reported is related to badly written in device memory operating data.

    In most cases, helps to battery pull. But you must wait at least one minute before you put the battery on the device.

    When you do battery pull make sure that this device is not connected to any external device or the wall charger.

    In the event of battery pull does not help, I recommend to consider wiping the device memory.

  • BlackBerry Smartphones erros message "Eception exception: java.lang.NullPointerException.

    each time after you restart my storm, the following message appears on the screen: "Eception exception: java.lang.NullPointerException.

    I think because of this error that my incoming and outgoing calls are not saved in the log call... I do the following steps:

    Phone--> call--> hit-->-->--> Call Logging Options menu key select all calls to show them in the list of messages...

    When I try to access the logs of phone call since the messages folder, the same error message appears. does anyone know what what can be?

    You can delete a phone log at the same time.

    Connect the device to the desktop computer.

    Start the BB Desktop Manager.

    Go to the backup/restore

    Hit the "Advanced" button, now find and click the button ' call telephone logs "in the list and press 'Remove' (or 'Clear') under the list.

  • BlackBerry Smartphones Eception Exception: java.lang.NullPointerException

    Hello

    My BB 8220 flip has always had battery problems. Lately the battery dies after only 8 hours in standby mode. The last time he died was two days ago, and after four hours of charging it finally turned back on - only to have the error "untrapped Exception: java.lang.NullPointerException' on-screen display.»  I noticed that now, the call log does not work for incoming, outgoing and missed calls.  The SMS also mysteriously disappeared, so I am not able to send and receive texts.  My address book is still intact.  I did not so I don't have all the additional applications on the phone, just that it came with a data plan.  I tried to restart (remove battery) several times, but the error has not set itself.

    Simple ways to correct this error, or is my phone forever?

    Hi and welcome to the Forums!

    Given your description, I would recommend a reload of the OS or upgrade. From a PC, you can install any bundle of BONES to a BB via this procedure:

    Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • HELP blackBerry Smartphones: intercepted the calls missed on the fritz, no Exception: java.lang.NullPointerException

    Hi all - I tried to figure this thing out of these last hours... and I'm about to smash my phone against the wall (of course, I've gotten nowhere with it).

    Here's the problem: about 2 days ago I noticed that my phone is no longer maintaining missing calls in the call log (the last "missed calls" are dated 3/22). Instead, what happens is that I'm going to take notice of the number of calls on my home screen, but then when I go on my call log, I see that calls that were actually sent or received and not those missed. Not long after that notice, the following message appeared: Eception Exception: java.lang.NullPointerException. Also, until this happened, I used to get a pop up after each missed call that would tell me that I missed a call and give me the possibility to display or dismiss the alert. Is no longer comes after he missed a call, so I think it's the functionality of java which was damaged.

    So I tried to pull the battery and all that jazz, but nothing has changed. At one point, pulling the battery caused the phone to give me some other errors of java and back to put on the original page of the home screen, but after removing the battery once more, everything is returned to my original problem. Only happened once. Today I finally decided to search online for a quick fix and I was thinking about something. I tried pulling the battery and remove the sim/memory card, then tried to re-sync, then try clearing the addressbook of device and re-sync, tried to backup everything, then checked more OS updates (mine is already the most recent)... and now I'm stuck. The only thing I have not actually tried is wiping and nine with a reload of the OS. I would really like to avoid this

    Also, for some reason after that the software update RIM has checked my phone for its version of the OS, my ringtone settings reset itself. Not sure if this is related to the java problem or just a chance to complication/bad?

    Does anyone have an idea what could have happened to my phone? It is literally out of nowhere, so you can imagine my frustration...

    Any suggestions on how to fix it?

    Yes, you will need to remove the current operating system, and reload later.

    The software seems to be corrupted.

    Make sure you have the latest version of the software for your device and your carrier installed on the computer.

    It's the device, software, not the Office Manager.

    Once done, go to drive C: Program Files: common files: Research in Motion: App Loader and double-click on loader.exe.

    Once the Welcome screen appears, plug the battery in and click Next. When you see the PIN number appear after maybe a few minutes press next.

    Once he arrives at the device application part, select only things you need, uncheck all other languages, etc..

    On the last page before you click on finish, you see an option "EITHER", click here and make sure that both check boxes are fixed.

    Do not press the save option and select Finish

    This will fix the problem.

  • BlackBerry Smartphones untrapped exception: java.lang.NullPointerException on silent incoming call

    I got an incoming call and I hit him either the top or to the bottom of the volume button to turn off the sound.  The ringtone to silence, then the unsilenced ringtone 1 second later.  Then I hit the top or to the bottom of the volume once again button, then he silenced and I received this error message:

    Eception exception: java.lang.NullPointerException

    I clicked on OK and everything works fine.  Is there any solution for this and should I be worried?  I am running v4.7.1.40 (Platform 4.1.0.40).

    HI and welcome to the Forums!

    Untrapped exception happen - they are basically an event for which there is no program on the device to manage code. It's like a mistake on a computer--sometimes they straight. Future updates will probably help with some. A few things to check and try:

    (1) make sure you are on the latest OS for your business... you can check your carriers latest version certified through this Portal:

    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    (2) a Hard Reboot:

    Whenever random strange behaviors creep, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    (3) good memory management:

    There are three types of potential memory on a BB: 1) application memory, the device memory) 2 and 3) Media/SD memory card

    Application memory - it is the most important; It is protected (not available to the user), dedicated and (fixed size) space as the destination for the installation of applications (more a few storage applications, overhead and other costs). You can't touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can install only here... There is no other choice.

    The device memory - it is space on your BB you can touch these files, images, media, etc. In general, it is not very big, but it is available.

    Memory card SD/Media - is what it says... your SD card to store files, media, photos, etc.. It can be as large as your BB OS can support... see this KB:
    http://www.BlackBerry.com/BTSC/KB05461

    On some devices/OS levels, enforcement and the memory of the device are combined into "free file"... This is, IMO, a little more difficult to administer that you can't see really how AppMemory you have. Nevertheless, here are some tips to use:
    http://www.BlackBerry.com/BTSC/KB15345
    http://www.BlackBerry.com/BTSC/KB14320
    http://www.BlackBerry.com/BTSC/KB14213

    Finally, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. Rather, to close an application, press the BBKey and select 'Farm' or 'Quit'... that forces the application to be closed, freeing for your new use the resources it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

    Good luck!

  • Smartphones blackBerry eception exception: java.lang.NullPointerException & default Services

    I got a Blackberry update notice for my handheld.  I think it's 5.0.0.973.  The update also includes an update on all the applications I had on hand held.  After the update, I had to go and connect to my other apps.

    The big problem is I lost by 'Calendar' in my default Services", I can't synchronize my contacts with google sync and I every time that I reboot I get message not caught exception: java.lang.NullPointerException. »

    BlackBerry is no help at all.

    Is it possible to reinstall my systems software without going to Sprint?  I tried to download the software of systems as if I had no provider, but it reads like a file and will not be installed.

    Help

    I went to Sprint and they have wiped the system and I down loaded by calendar & contacts of my Google Acct, which is much better than iCal.  I no longer get the message "of the United Nations taken exception... »

    So some little glitches seemed to stop also.

    The only problem I get now is that I can't get my email envelop to appear on the home screen. only the "Message" envelope.

  • Exception: java.lang.NullPointerException untrapped blackBerry Smartphones

    When I start my BB, it gives me this untrapped exception: java.lang.NullPointerException message

    When I try 2 delete a call log number even

    dosent show me any more calls I madeit

    Hi and welcome to the forums!

    I have seen this error several times, usually with a corrupt address book.

    When you start the phone it reads the address book when you delete a call containing log

    you get a contact from the address book as well. Use the following procedure to resolve the issue.

    Thank you

    Bifocals

    "The software of the device or software component of application has not, or there is corrupted data of a synchronization cable.

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04469&sliceId=2&docTy...

  • Exception: java.lang.nullpointerexception eception blackBerry smartphones... Help!

    I get the following message at the start when I turn on my 9000.

    uncaught exception: java.lang.nullpointerexception

    Also, when I started this post I also couldn't get my missed calls! Very frustrating. Any ideas would be apprecieated.

    Check that this thread to solve:

    http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=9500&thread.ID=36430&jump=true

    There is the same issue discussed.

    Check this box and post here can you solve your problem with this information.

  • BlackBerry Bold 9780 Smartphone - download failed: Null Pointer Exception: Java.lang.NullPointerException

    Hello

    When I get Whats app with pictures and videos and I try to open them... I get following message / warning - download failed: Null Pointer Exception: Java.lang.NullPointerException.

    Kindly help me.

    Thank you... Rishi

    Copy the contents of your data cards... After that format your card data, and the data will be deleted immediately... resolves your problem.
    I solved my self by doing this...

  • Eception exception java.lang.nullpointerexception blackBerry smartphones

    Hello

    I have a BB 8520 curve which I have just updated the software (5.0) with a Mac computer and now when I want to use BBM I get this response: eception exception java.lang.nullpointerexception.

    I tried to uninstall and reinstall, traction battery and wiping, but nothing does. That this has something to do with the Mac? I will be able to use BBM again?

    It's fixed! I uninstalled and reinstalled and that did it! Before that I had not done these steps correctly. Well I hope this help anyone with the same problem!

    Greetings, L

  • Error message from blackBerry Smartphones: Eception Exception: java. lang::NullPointerException

    I had a problem using whatsapp. So I deleted the program. After the reboot, I get the message: Eception exception: java.lang.NullPointerException. I had to press the OK button to access my handphone. Now, I can not download whatsapp. I get the same message. You will appreciate all the assistance. Thank you

    OK will try. Thank you.

  • BlackBerry Smartphones MySpace untrapped exception: java.lang.NullPointerException when you try to access the friends

    Curve 8330 Verizon Wireless

    4.5.0.77 (Platform 3.2.0.51)

    V1.0.0.29 AppWorld

    MySpace v1.5.0.12

    Facebook v1.5.0.32

    Was a problem with MySpace, found no messages/threads with this specific issue, if you are looking for help.  I noticed in the review for MySpace v1.5 on AppWorld Board there were other owners of the Curve 8330 has the same question:

    Whenever I try to view my friends list, add a friend, or look at someone from another friend list, the application crashes.  If I leave the app to do something else while it loads and try to re - open, I get:

    Untrapped exception:

    java.lang.NullPointerException

    Research on the forums for this error of java, most of the suggestions were to reload the operating system of the device such that it may be corrupted.  As an attempt to solve the problem, last night I upgraded to v4.5 v4.3.  When I have been upgrading completed, my MySpace, AppWorld and Facebook apps has shown under options > advanced > applications, but the icons could not be found.  I even searched the hidden icons and still no luck.  I used the destop application loader to remove these three applications in the device manager.  I then downloaded AppWorld from my (www.blackberry.com) device and once it has been installed it used to download and install MySpace and Facebook.  Once they have downloaded and installed, I turned off and only went to a battery.  Restarts, showed the icons and apps worked... except for the MySpace Friend list: same problem.  I don't remember when this error occurred initially, but I guess it was after the last MySpace app update.  Were not immediately thereafter, however.  I can access my messages, and the home page, but that's all.  I already sent an e-mail to [email protected] with no response

    Any help out there!

    MySpace 1.5.1.7 version is available for download!

    Curiously, the app started working properly a few days there with the exception of slow notifications, but not mistakes.

    Thanks for all your support!

  • BlackBerry smartphones I need help: Eception Exception java.lang.nullpointerexception

    I don't know how to make a post but I have a really big problem and I feel absolutely stupid for this wonderful gadget.

    Buy a Blackberry Storm from a friend and I was using the phone since. I have three problems so far :

    1. the phone times out when I select certain characteristics does not lock for example when I try to lock the phone, clock rises and still the phone or when I try to open a menu like the media clock appears, then disappears and does not open the media folder

    2 there is a delay when I turn the phone horizontally / vertically. The menu takes time to adapt to the way I look at the phone. You know that thing of screen filp.

    3 each time I have select the Blackberry icon or even the browser I get this error message:

    Untrapped exception:

    java.lang.NullPointerException

    Help please anyone?

    To recover the App World (if you decide you want to), you can simply download it.  Once you have the browser on your phone running, you can open the browser and go to the homepage of the BlackBerry (it is a bookmarks) and download from there.  Alternatively, you can find more information on how to install App World here:

    http://NA.BlackBerry.com/eng/services/appworld/download.jsp

    As a heads up, App World is great for convenience, but do not (didn't work on my phone).  So even if you are not able to download and use App World, it's not a big deal.

    About BlackBerry Desktop Manager, try to go to this link: http://na.blackberry.com/eng/services/desktop/

    It is available as a free download (click on the download button, and then on the next page, select BlackBerry Desktop Manager 5.0 menu drop-down) and you can choose to install it with or without the Media Manager.  If you want a simpler version, download the version without the media manager.

    I'll try to keep an eye on this thread over the weekend, then post here if you have problems.  Otherwise, I look forward to your confirmation that everything was fine.

  • BlackBerry Smartphones untrapped exception: java.lang.NullPointerException

    Hello, I need help with my bb 9900, OS 7.1 package 1424 (v7.1.0428, platform 5.1.0338). Some of the apps repeat me this error, such as SMS, BBM and email. The other apps still work. This problem in passing when I deleted all messages from one of my email accounts. Once I deleted it, I made a stop down by pressing ctrl alt del, and when he came he did nothing so I reboot several times by removing the battery and it has started to respond after I realized that e-mail icons have disappeared. Now with the last restart, the BBM works apparently but with the e-mail account, I tried deleting and adding several times, but I can't see any icon email, only the general one, but when I try to open it does nothing, but I see that I have emails. Now, the BBM just gives me this error: eception exception: application net_rim_bb_qm_peer (320) does not. end process, and now the phone is freeze. I'll reboot again need help!

    Hello and welcome to the community!

    There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

    Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    If it doesn't boot properly, then you need to try Safe Mode:

    • KB17877 How to start a BlackBerry smartphone in safe mode

    There may be a code updated to the value of the carrier - check out them through this Portal:

    The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

    Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

    • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

    The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

    Good luck and let us know!

Maybe you are looking for

  • I want that my default Menu bookmark to Favorites Office

    If I want to access my menu bookmark on my Android device, I have to do the following:1 - type on the address bar2 - tap on the bookmark tap where it shows the tabs ' Top Sites/Bookmakrs/history '.3 - tap on Favorites Office4 - tap on the bookmarks m

  • Satellite A100 PSAA8E - no sound on Windows XP

    My Toshiba A100 (PSAA8E) initially provided with Windows XPI it have been upgraded to Vista with the option express upgrade. Some of my basic software were not supported so I reinstalled Windows XP Professional with Service Pack 2.After a lot of rese

  • Look at an email folders on all devices

    Help! I'm looking to my MAC look at an email from subfolders.  I have an IPhone and an IPad and when on emails I can't view the same folders that I discovered on my Mac can anyone specify how to achieve this goal, even if it's feasible? Thanks in adv

  • I accidentally deleted C:\ drive during the installation of windows xp

    I have Intel Pentium 4It's a desktop PC2.80 GHz512 MB RAMA week ago, when I turned on the PC, I saw the message "DISK BOOT FAILURE", INSERT SYSTEM DISK AND press ENTERI inserted the Windows xp Sp2 disk and press enterIt load files, has agreed to the

  • Requirements for the Labview 8.6 run-time engine

    Hello are there system requirements for the LabVIEW 8.6 run-time engine? for example, same system requirements for LabVIEW 8.6? Internet Explorer 5 is perfect? or Internet Explorer version 6.0 or later is good? It works for Firefox on a Linux Athena