Smartphones blackBerry reboot loop problem.

Similar Questions

• Smartphones blackBerry REBOOT

  Hi I have a bold 9780 and she seems to have a lot of problem
  it restarts automatically, even when the phone is at rest or during use. Then the battery light automatically fills even when it's not plugged in any supply of electricity and other times shows full charge even when the battery is empty, and this is evident when I reboot the phone by removing the battery. I even updated the phone software and changed the battery, but its does not work. Help, please!

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charge battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem. Note that 'new' and 'well known' are not necessarily the same thing... Although rare, that a 'new' battery may be defective. The best way to do this test is to find an identical BB which has no problems... trade in batteries and see what happens.

  In addition, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Good luck and let us know!

• BlackBerry Smartphones Blackberry 9900 Notification problem

  Excuse me, I have a blackberry with OS 7.1 9900

  and I have a problem of notification, which occur when there is a bbm / fb / nothing else.

  When I click on this notification in the bar notifcation, it act normally and then open the message / fb / bbm / whatever it is,.

  and when I've done and press the back button to go to the home screen, the notification is still there. always in the toolbar State, but the icon in the notification already bar disappears, until I have shut the drawer and open it again to she disappear. How to fix this bug? usually, I restart my phone and it works. but another 10 minutes, the problem comes again.

  This bug is reallly annoying me. Please give me a solution. Thank you

  I attach a picture so that it appears clearly.

  -C' came then BBM, * Picture1 *.

  - and I click on the notification * Picture2 *.

  -Once finished with bbm - ing, I press return to go to the home screen, but it was still there! (but the icon already gone) * photo3 *.

  -before I close once again, the notification * Picture4 *.

  -I open it again and it's already gone * photo 5 *.
  

  
  

  

  
  

  

  
  

  

  
  

  

  
  

  

  Hello

  FYI - Your indignation is misplaced. This site has nothing to do with any formal support. On the contrary, this site is a community of users to volunteers who do their best, while also living their own lives occupied, to troubleshoot other kind souls to the best of their ability. There is no requirement for all voluntary meet any position whether... everything is voluntary, which is given to you by the goodness of their hearts. All they ever receive in return is gratitude... so unworthy of these volunteers can be a bit off-putting, I think.

  In any case you say you reboot and for a while, things are OK, but then the problem shows once again. Which could be a few different things... a bad OS... a bad app behave... maybe same material (although I doubt that your description so far).

  Have you checked for an OS updated for your BB? Since you said only 7.1 (OS levels have 4 bytes, not 2) and later does not reveal your carrier, there is no way to help you... but you can help you in this regard:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone
  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Good luck!

• Smartphones blackBerry with emails problem

  Hello

  For some time (2 or more weeks), I have problem with my emails. Some of them come with delays to the aircraft, some of them come at all. Resemble delays of 15 minutes up to a few hours. For example: today last email I received at 07:40 on the interval, during the day I got 30 + emails and I don't have on the device. I called to the Poland of T - Mobile, but it seems that they don't care. "We're sorry, we're working on that, we'll fix it...". ». I called them last week, yesterday, an official complaint was sent by post 3 days ago. Still nothing. Is there another solution for this problem? My camera BB9900 with OS 7.1 worm 2061 (v. 7.1.0.714, platform 5.1.0.532).

  Thanks in advance

  Wojtek

  Hello and welcome to the community!

  Your device, that's all that you can do the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If this does not it, it's on the door-side (as they have told you), and unless you have a way to fight them, you must wait for them to solve. You can, of course, check your contract documentation to see if it is at any point in the required resolution that they must respect... that normally would require so some financial remedies to their users. I have no idea what your contract might say in this regard, however.

  Good luck!

• Download blackBerry Smartphones Blackberry Bold 9900 problems

  I have a Blackberry Bold 9900, & I'm unable to download files from the internet. My BIS is enabled. If I download a file, it downloads very slowly & always get an error message. Whenever I have download. Is there a problem with my phone, or is the problem with my service provider.

  1. Open your browser > Options > scroll down to clear the cache and history.
  2. Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  3. Now after restarting, try download again.

• BlackBerry Smartphones Blackberry Apps loop

  When you try to download or upgrade an application, the system of loops.  When I press the download or try and change my payment options, that I need to check my acount blackberry, this will then 'Blackberry App World additive membership (uk)' screen which must scroll to clock the button "I agree" - this line brings back me at the beginning of the procedure.

  I tried to download App world on my PC to edit, and I tried resesting the max of App. nothing works

  The following looks like that's your problem.

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?noCount=true&externalID=KB24200&sliceId=2&cm...

  Take a look if you have not already.

• Smartphones blackBerry media card problems

  My wife just got a Blackberry "BOLD".  We have a lot of trouble with it.

  I bought a 4GB Kingston memory card and installed.  I'm going to settings-> Options-> memory.  I have the card Support 'On '. Encryption mode 'None. ' Mass storage Mode support "on"; Auto enable mass storage Mode... 'Yes '.  Says device "a card is not currently inserted in the device.  As far as I know, he is.  Tried it out by ensuring that it is the right way (it is), take the battery, reboot etc.

  When I insert the card for the first time is any message that is supposed to appear?  Nothing has.

  Nothing wrong with the media card - I can insert into my computer and copy files to it.

  I find this very frustrating phone.  Part of the problem is we have a mac, but it should not affect the media card.  Because we have a mac, we are unable to download OS updates, right?  So I hope that this will not be part of the solution.

  Any ideas or suggestions on how to diagnose the problem or difficulty it would be very appreciated!

  Thank you!

  z

  Thanks for the replies.  He did it here.

  Unfortunately, the video link for 8830 and curve.  However, I retried card insertion and I figured out that I hadn't pushed it pretty hard.  There to snap in flush before closing the door.  Guess I was unaccustomed to the MicroSD card.  If it is inserted correctly, a message appears confirming that a multimedia card is available.

  Then go to settings-> Options-> memory.  Here you can format.  Note There are no parameters-> Options-> Media Card as other BBs.

  Once you have done so, you will find the appropriate options appear for example, when you use the camera, you can store the pictures from the camera or media card.

  Thanks again

  z

• Smartphones blackBerry calendar sync problems on handheld after download from 4.5 to Pearl

  I have download software 4.5 my Pearl, and now events calendar on my handheld won't synchronize with my desktop.  I reinstalled the software 4.2 on my desktop and have restarted, but it is not always sync right as your handheld still has 4.5 software.  How can I undo what I did to make my pocket calendar and my desktop calendar can be synchronized?

  Hi all!

  This problem is actually caused by the incorrect default service on your BlackBerry smartphone.  This article should be able to explain in more detail and instruction to fix it:

  www.BlackBerry.com/btsc/KB10374

  In addition, if the service bureau is the only service listed from your BlackBerry smartphone, this means that your handheld is missing your BIS service books email account.   The service books can be easily send from your phone smart BlackBerry or the BIS E-mail Web Site.  For instructions to return the address maintenance of your handheld, you can follow the article below:

  http://www.BlackBerry.com/BTSC/KB16383

  Have a wonderful day!

  EDIT: Fixed the link.

  BerrySmart!

• Q10 Q10 blackBerry reboot loop

  Removed the wall charger of the Q10 and noticed it restarted, logo blackberry flashed, so I thought that he should of restarted. Q10 had been connected to the charger when turned on. Flashed the Red led once then logo flashed again to the top and flashed red light once more. And this was the loop since then. Blackberry link can connect only for a few seconds the device will restart all few seconds.

  My guess is the device was not charging for a reason, and the battery ran down until the device turns off. Maybe the current was interrupted. Maybe something with the unit. Maybe something with the charger or the cable or the plug on the cable.

  I guess that you probably use the same charger now, so it would seem that the charger is good.

  Me, I would start looking to make sure that the device recharges the battery whenever you plug the charger. If not, take a look and see if there is an effect when you press a bit one way or another on the male USB, the USB cable handling, and so on, everything you can think of that might be due to an intermittent failure.

• Smartphones blackBerry BBM update problems

  My phone trashed and I'm not trying to fix it. I have BBM 5 on the work of the OS 6. I want to move to 8 BBM that I had before my phone trashed. App World think I installed 8 so don't upgrade.

  How can I to App world upgrade the BBM?

  Thanx

  Tim

  Hello and welcome to the community!

  I suggest that you clear the cache of the AppWorld application.

  • KB24714 How to clear the cache for BlackBerry World on BlackBerry smartphones and the BlackBerry PlayBook Tablet

  I hope it'll work for you! Good luck and let us know!

• BlackBerry Smartphones Blackberry curve 9380 problem with the sos service

  Dear

  BBM

  I am from pakistan

  in 2013, I bought blackberry curve 9380 that it worked well without any problems.

  only 8 months before it shows the installation of the sos service fail.

  I updated a new os in it even it's show same problem so kindly give me the precise of the IDF solution so that I should use.

  model. 9380 curve

  PIN code. [removed personal information]

  BT MAC - 80 60 07 7 BB 20

  Made in Malasia

  It is a forum sponsored by BlackBerry user. I am a user like you.

  I do not understand "SOS service installation failed. What is installation of service in this context with SOS?

  I'm guessing that you mean that you are the only emergency service. I would have again assumed SIM card problem before the problem of the OS.

  Have you tried another SIM card in your BlackBerry and tried your SIM in another phone?

• BlackBerry Smartphones BlackBerry Curve 9300 problem

  Hello, I own a BlackBerry Curve 9300 with OS 6. Everything worked very well with the device, no problem at all, but suddenly a few days ago my camera got off while the battery was still 80% charged, when I plugged in the charger, something strange happened. An on-screen indicator showed that the battery has but actually get the battery is not getting charged at all. I tried to change the battery, I even tried to change the charger but no luck. Need help!

  Thanks for the additional info. I had a similar problem with my 9300, I first noticed when the charger/usb cord has been connected to the phone there was the game in mind. When I plugged in the laptop connection would constantly go in and out. After closer inspection, remove the case, I noticed a couple of tiny pins that attach to the female usb port / phone card were corroded making little or no contact. He broke finally all together and cost £25 to fix.

  To eliminate or confirm this as your problem, before you take your BB out there are a few things you could try.

  (1) connect it to a laptop or PC via a usb port. Through your control panel (on PC) to a value of 2 different alert sounds, 1 to connect a device and 1 to disconnect a device to the computer and see if it is down on its own.

  (2) If you have one, use a universal plug in battery charger. Remove the battery and charge it regardless of your BB. When / if she perceives a pop back in and see what that charge there.

  Good luck

• BlackBerry Smartphones Blackberry ID zero problem

  I created an id blackberry initially and connected to the start. Next day I could not connect using my password. I tried several times and it didn't work. That's why I checked my email for any link reset password, and unfortunately, I clicked on another link that says that "If you're not created this id click this link to remove" (something like that). I confirmed and deleted this ID and created a new. However while trying to connect with the new id I am not able to connect because it is said that a different id is attached to the phone and calls the previous id for the realted password. Then I tried to reset the gap even ' OPTIONS---> DEVICE--> BACKBERRY ID, but I couldn't because before clicking or change any String he takes me directly into the previous log in page. ". Finally, I tried to erase the data by using the option 'security' option does not work also. Please let me know how I can fix this problem. Thanks in advance.

  Thank you

  Jay

  Hello

  Welcome to the community

  As I understand it, all you need to do is use the new Blackberry ID, but the phone it does not accept because of the former an integrated into the phone. If it also only allows you to clear the phone, please reload the device software by following the steps in this link.

  How to reload software BlackBerry smart phone and applications using BlackBerry Desktop Software

  Good luck and please let us know if that fixes the problem.

  Ron

• BlackBerry Smartphones BlackBerry Curve 9360 problems?

  Salvation to people reading this, I wonder if you can help me with this problem.

  I have a BlackBerry Curve 9360 on OS 7.0. When I try to save on the handheld or computer, it crashes all the time until he actually finishes the back upward... Any ideas? Second, when I try to update the OS 7.1, the program on my computer or my phone freezes. I know he said it can take up to 2 hours or more to fully update, I waited 5 hours today and always, he didn't budge from the 8% mark... I really need assistance her guys (and girls if there is ).

  Help would be greatly appreciated!

  Hello world. I just fixed this problem. You need wipe your phone and as soon as its reset back, start the update on the Desktop Manager with the handheld is connected. Do a wipe, Options > Security > Security wipe > click on "Emails, Contacts etc." > check out two other options are unchecked > then type "blackberry". Once it did, run back and update of the Office Manager. It does not freeze so . Hope this helps

• BlackBerry Smartphones blackBerry I have problem

  I can't create a blackberry, I've had my phone it says unable to connect. Required data service. Use blackberry 9220 and has a subscription in postpaid globe. Already, I turned on the network and always the same. Please help me tnx...

  Hi jay1023,

  Welcome to the community,

  Around the world, all carriers have their own set of rules and conditions, so I think you should contact your carrier Globe ask if she need some ordinary extra beside your postpaid BlackBerry data plan. Also before that ensure data services have the value YOU for who will manage the connection - network and connections - Network Mobile - Data Services - WE.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.