Smartphones blackBerry with curve 9320 problem: I need to disconnect and reconnect to receive mails and browse

Hello

I have the following problem with my BB Curve 9320: several times per day email stop and I can't use the Internet (while telephone calls normally).

Whenever this happens I have to disconnect and reconnect to the network. As soon as I reconnect to the network again starts the flow of electronic mail and Internet is available.

I contacted my mobile operator (wind, Italy) and told me that it is not for lack of wind, but a technical problem of the phone.

Thanks in advance for your support.

Marco

Hi, KIDA,.

Try one of the following - option

1. when your device is turned on, remove the battery for a minute and then reinsert the battery. This do a reboot your device that addresses minor issues with the BlackBerry.

2. KB17877 how to start a smartphone BlackBerry in Mode safe

3. have a backup of your device data and then have a security wipe. Options > Security > Security Wipe. Enter "blackberry" without the quotes. This will delete all your data from the device.

4. consider the update/reinstall the OS device.

Tags: BlackBerry Smartphones

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