Smartphones from blackBerry Desktop Manager does not connect with the storm

Similar Questions

• Smartphones from blackBerry Desktop Manager does not connect to BES

  Hello

  I'm trying to connect a BlackBerry (device or Simulator) via USB for our BlackBerry Enterprise Server (BES). He worked for another instance of a BES and also a BES express test. We are using Microsoft Exchange. So I have a couple of Outlook profiles. When you start the Desktop Manager, I select the profile according to the connected device. Communication between the Desktop Manager and handheld works well. The only problem is the connection to the BES.

  Device Manager displays under bridge "Connecting" (somewhat similar, it is not executed in English) and the name of the server is "srp.eu.blackberry .net: 4101. Then it tries to connect to the internet instead of the local server for BlackBerry. With other BES servers he was always showing the IP or the local name and the connection was set up immediately. Unfortunately at the moment I have no other BES to connect to.

  I searched my local registry for the parameter in the Office Manager, but just under HKEY_CURRENT_USER\Software\Research in Motion\BlackBerry\PINData of the correct (as S12345678) serviceUid of our local BES server. My problem is, I don't know how this serviceUid is mapped to a server name.

  Our license to a BES 4.1 which has been updated to a 5.0, there may be a few old settings that block the communication.

  Question: whence the Device Manager get the address from which it connects? It appears in the Exchange? Or in the BES (global or with the user)? Does the Desktop Manager searches for the name itself?

  PS: Desktop Manager 5.0.1.42 (25 Sep 2010), 6.0.0.13, BBDevMgr 4.1.0.14 Device Manager

  Finally, I found the solution! It's pretty simple if you know where to look:

  '' Cause. ''

  Routing server (RPS) Protocol address was listed as a server name. The host router only accepts connections from localhost. »

  KB18489

  In the BlackBerry Administration Service you should check the settings of the PRS. This is in the instance of the component dispatcher. In the section "RPS addresses" is only the value 'localhost' authorized. Someone here enter the name of the RPS server. Now when I enter just "localhost" the device series (by USB) works again

• Smartphones from blackBerry Desktop Manager does not recognize that the "BOLD" is connected

  I loaded the Software Desktop including Desktop Manager v4.7.  When I connect my "BOLD" via the USB port of my PC, the PC recognizes the new hardware and identifies it as a Blackberry Smartphone.  But when I launch Desktop Manager, it does not recognize the "BOLD", and at the bottom left of the window shows "Connected Device (PIN): No."

  Can someone help, please?

  Thank you, but the problem was solved when I used a different USB port on my PC.

• Smartphones from blackBerry Desktop Manager does not recognize my Sprint Bold 9650

  I put these questions I have on You Tube.

  http://www.YouTube.com/watch?v=lcSwbk7sxFE

  or you can search youtube for.

  Sprint Blackberry Bold 9650 Desktop Manager questions

  The software does not recognize my phone at all - ever - new install on 13/07/2001

  It's my first installation of the Software Desktop manager (no previous version where installed)

  I changed the power setting on my laptop USB ports

  Phone is version 6.0 bundle 2647

  Version of Desktop Manager is 6.1.0.35

  Thanks for your help-

  KB00125 - had the answer - I didn't know this - the data cable was thicker - the two cables where from Blackberry
  The answer
  Some USB cables are provided for only working load. These cables have no pins for data transfer.

  Implement a USB cable with pins for the transfer of data.

• Smartphones from blackBerry Desktop Manager does not

  My version of Desktop Manager (DM) 4.2 on my Vista PC does not work correctly.  I can open it and connect to my Sprint

  8703e, but it is very little I can do with my DM such as the opening of aid.  Backup and restore option as well as other options are no longer available in my DM.  What happened to these options?

  Thank you

  Hmmm... I think that I have answered your exact same question to www.blackberryforums.com

  Try to update your Desktop Manager.  Also, I wonder if there is a COMPUTER policy on your device.  Look into the Options > Security Options > General settings and scroll down and look for any reference to politics.

• Smartphones from blackBerry Desktop Manager does not recognize BB Pearl 8110

  Hello

  I recently bought a new desktop PC, with Vista 64 bit, but I can't get the BB Desktop Manager recognize my phone, I used version 4.7, 4.6 and 4.3 supplied on CD with the phone.  Vista recognizes the phone and install the drivers to add it as a USB mass storage device, but I can't get the BB Desktop Manager recognize the phone as being added.  I tried to install BB DM in different places, and my account is the administrator account.

  Thank you

  OK, problem solved.  After wiping my HARD drive and reinstall Vista, I installed in first DM and she managed to pick up my phone, but after installing all the MB drivers and associated software, the phone stops being detected, if clearly something which is installed with the MB prevents the phone to be seen, just a process of trial and error to find the guilty software now.

• Smartphones from blackBerry Desktop Manager does not recognize the device without administrator privileges

  Hello. My "BOLD" BB works fine at home with 4.6 DM. However, at work DM detects that the device is plugged when I get with administrative privileges (Windows XP Pro, SP2). When I am denied the additional privileges DM cannot detect the BB.

  DM has been intalled under administrator privileges, but I'm not allowed with this privilege permanently.

  Any ideas?

  Thanks in advance.

  It seems that when DM has been installed, it has not been installed "for all users".  Maybe uninstall and when it is reinstalled, make sure that the option "for all users" is checked (insteald "only for this user").

• The Smartphones from blackBerry Desktop software will not connect to 9700 Win 7

  Recently, I lost my 9800 "BOLD" and had to go back to my old 9700.  When you try to resynchronize the 9700 for the desktop software, it started the process but then stopped.  Now the software connects to the device even if the device shows connected to the desktop computer.  In addition to the software crashes and cannot be closed.  I tried to uninstall and reinstall the desktop software but no improvement.

  Any ideas.

  Thank you

  Peter

  Interesting... the only time wherever I got a message like that is when I am attached to my PC and using the AppWorld on the web from my PC browser... a plugin is installed on the PC so that it works. I never recall a message as you describe directly from the desktop software.

  There is no need to use the older Desktop software... in fact, under Win7, it is even probably not supported. So, now I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, under Vista/Win7, use the option "Run As Administrator" for everything.

  In addition, it was also reported that when your user profile on windows (type "echo %UserProfile%" in command prompt) contains spaces, then the installer will not work. To resolve this issue, log off from your Windows account and sign in using the local administrator account (or any other name of account without spaces) and install office (for all users).

  (1) delete your package to update device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM desktop software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
  • Some noted that there are several registry keys to remove talk in this KB... don't forget to get your all associated with RIM registry database
  • Others have reported the use of a registry cleaning tool to be also useful
  • Still others have reported the use of your original PIM (Outlook, NOTES, etc.) Installation CD, run the "repair" to be helpful in some situations process

  (3) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install the software on your PC Desktop

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager
  • KB23681 How to configure settings to synchronize Organizer data using BlackBerry Desktop Software 6.0

  If all goes well, who's going to make things again.

  Good luck and let us know!

• Smartphones from blackBerry Desktop Manager will not show that I am connected

  My "BOLD" will connect to my Vista computer via a USB port. I can copy files if I do it myself. Blackberry Device Manager shows that I am connected to my computer. The Desktop Manager program does not show that I am connected. It says I am disconnected. I am the administrator of the computer. I loaded the program using the option "Run as Administrator" enabled. It's very frustrating! Please help me.

  Thank you

  I got it! I had installed the program Microsoft parental control on my computer and things seem to start down. I uninstalled the program, and everything seems to be working again!

• Smartphones from blackBerry Desktop Manager is not of Palm Desktop

  I am trying to export my contacts from Palm (Palm OS, Treo 650, Desktop Manager 4.2) for Blackberry Storm 9500.

  The wizard says "Select PIM. Select the software from which you want to import the PIM data"and"Software Palm Treo or Palm Desktop"option is disabled (in gray, no black) so there is no option to select.

  I tried the other ways, such as synchronisation with Outlook or to import a CSV file, but they do not work or they map so bad that cleaning takes a lot of time.

  Any help?

  Hello

  Glad to see that you have solved the problem!

  Thank you

  Bifocals

• "BOLD" of Smartphones from blackBerry WiFi problem: was not associated with the network

  All of a sudden I have a problem connecting to my home network with my "BOLD".  The "BOLD" detects the signal to my network, but when I try to connect, I get the error message "Network partner failed."  I checked the WEP code several times.  And I have connected to the network several times in the past.

  Acutally, although I did a battery pull, your suggestion gave me an idea.  I restarted my ethernet hub, and now the "BOLD" connects to it again.  Not sure if this is what he does, but it does not work so I'm not going to question him.

  Thanks for the quick response.  I really appreciate the service.

• BlackBerry Smartphones My Desktop Manager does not connect to the phone

  the manager crashes just on the connection. I tried to restart and reinstall the app and nothing helps.

  Can someone help me please?

  Help us help you... Please provide details. What Mac? OPERATING SYSTEM? What BB?

• The Smartphones from blackBerry unlock code does not work on the Curve 9380

  I tried for a certain whille now unlock my Curve 9380. My telephone provider sent to customer service but she is still unlocked. Apparently the code given by Blackberry doesn't seem to work.

  What do you suggest me to unlock this phone? I would like to give to my parents who have a different phone provider.

  Thanks in advance for your help.

  You can buy a reputable vendor codes. One is unlock.berryreview.com and another is linked below in the unlocking Guide.

• Connection of the Smartphones from blackBerry Desktop Manager problem

  That is the problem. My Desktop Manager does not connect to my Storm.  The PIN is in the connection options and it will connect via Bluetooth, but every time I plug in the USB the Desktop Manager says port still disconnected.  Also, when plugged into the USB port, the storm every 10 seconds or so goes to a white screen that says connection on the desktop, only it doesn't connect.  Anyone have any ideas?  RIM technical support was not able to help with this problem.  My laptop recognizes it as a Blackberry smart phone under USB connections.   Help someone.  Oh, the operating system is Vista.  I don't know if that makes a difference, but I did add the Bluetooth adapter after installing the Blackberry software.

  Understand the problem.  I don't know why, but my firewall was blocking the storm to function properly.  So if someone having this problem also, check your firewall and make sure that the applications can access.

• App-Manager does not connect to the Simulator OS Firefox on Windows 7

  OS: Windows 7

  Firefox: 28

  6.0pre8.20140112 Simulator 1.2 Firefox OS

  When I run the simulator it opens fine and I see a Firefox OS Desktop
  But the App Manager does not connect. The console at the bottom right says:

  .. localhost:56455 options (the port varies)

  .. connection timeout. Possible causes: has not clicked 'accept' (guest).

  .. .disconnecting

  .. .disconnected

  I have disabled my firewall, restarted firefox and even system - did not help
  There is a similar bug - but I don't know if we are talking about the same thing:
  https://support.Mozilla.org/en-us/questions/988385

  Thank you

  Well - I already knew these links and I can't find anything useful
  Anyway, I tried the Simulator instead of 1.2 1.3 (unstable)
  This one works very well