Smartphones from blackBerry Desktop Manager does not recognize BB Pearl 8110

Hello

I recently bought a new desktop PC, with Vista 64 bit, but I can't get the BB Desktop Manager recognize my phone, I used version 4.7, 4.6 and 4.3 supplied on CD with the phone.  Vista recognizes the phone and install the drivers to add it as a USB mass storage device, but I can't get the BB Desktop Manager recognize the phone as being added.  I tried to install BB DM in different places, and my account is the administrator account.

Thank you

OK, problem solved.  After wiping my HARD drive and reinstall Vista, I installed in first DM and she managed to pick up my phone, but after installing all the MB drivers and associated software, the phone stops being detected, if clearly something which is installed with the MB prevents the phone to be seen, just a process of trial and error to find the guilty software now.

Tags: BlackBerry Smartphones

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    Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

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