Smartphones from blackBerry Pearl 9100 keeps restarting over and over again

Hello

Less than a few months ago, I had a new Pearl 9100. Two days ago I had to remove the battery and after I put the battery back on, the phone started to reset itself. It is the red light on the top right the start screen of Blackberry with white line where you can guess how much of the OS has loaded (percentage bar?)

It loads about 1 to 2% of the bar and then it resets. I tried to reload the OS according to the scheme instructions on this site, but it is not possible, since the phone is not long enough for the upgrade.

Any help will be greatly appreciated.

Kind regards

J

Have you tried these steps to recharge your device software?

1. check that the Desktop Manager and BlackBerry Device Software are installed on the computer.
2 remove the battery from the BlackBerry. Do not re - insert.
3. connect the BlackBerry to the computer.
4. in the main screen of BlackBerry Desktop Manager, click on Application Loader.
5. click on start.
6. click on Options to select the applications to install.
7. click on next.
8. click Next.
9. click on finish.
10. when the load of the application starts, reinsert the battery into the BlackBerry.

Thank you

Tags: BlackBerry Smartphones

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