Smartphones from blackBerry Torch 9850, cannot open the e-mail setup application

Similar Questions

• Smartphones from blackBerry Bold 9900 set up the e-mail icon does not not :(

  I had to go back to Blackberry Bold 9900 for awhile my Q10 screen is cracked and I sent it to be repaired. I put the new sim card in and try to set up the e-mail account he showed me the mail of size and I knew that something is wrong. I called my network provider and they have implemented my Blackberry data plan and I signed up with blackberry network. I turned my phone market and bb next to the network icon icon appeared which is good. But when I go to set up an email account and click the "email accounts" nothings happens. called my network, they do not know how to help me...

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you can try this link from your BB browser:

  • www.BlackBerry.com/Integrate.

  Otherwise, you should contact your mobile provider for official support... but this time do not let you fob off the coast. You pay for your services, making them responsible for your formal support service, including if necessary climbing to BlackBerry-related.

  Good luck!

• Smartphones from blackBerry Torch 9810 locked to the home screen

  Hello

  I would ask you for help. I continued receive notifications of updates to BB App World, I found quite annoying, so I searched the Internet for trick how to avoid these. I followed the recommendation of someone to go to options > application > applications > app world > and then deny all of their parameters. After having done that, the unit restarted and showed the following: Application completed, access denied for user LpBBMBridgelmpl. This notification stays on the screen, then it goes to the home screen where the unit is locked and shows "new messgae" notes. But Im not able to touch anything, cannot. What should I do?

  May thanks for your advice.

  Jan

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, try to reverse what you did.

  Good luck and let us know!

• Smartphones from blackBerry Torch 9850 freezes App World

  I have a 9850 which freezes when I go to App World and try to do anything in the App World. If I click on 'My account' or 'My World', it freezes and says please wait with the Green wheel. I left this appointment for 2 days and no progress.  Even if I click 'Download' for an application. Only way to unlock is to remove the battery.  Very frustrated to say the least. Any help would be appreciated. Thank you!

  To make sure that it is not a problem with your version of BlackBerry App World, delete App World, restart your BlackBerry when you are prompted, and then reinstall by going to http://blackberry.com/appworld on your browser of the torch.

  Who help me? If this isn't the case, after return and we will see what can be tried.

• Smartphones from blackBerry Torch 9850 - switching from portrait to landscape

  There is sometimes a long delay in the passage of the orientation from portrait mode to landscape - or vice versa.  I can do anything to force it to quickly switch the orientation, or should I just wait.  I tried to switch the phone back, side-, but not always help.

  Start with a battery pull. It should solve this problem, which is more than likely software-related. With your phone, remove the battery, then replace.

  Let us know if that fixes things.

• Cannot open the e-mail from Adobe Acrobat application

  First of all, let me say that was exceptionally difficult to find somewhere I might actually post. I don't think it should be that hard, either I've missed the easy way. Eitherway, let me know if this is in the wrong place, because I am posting this now that I finally found somewhere I can actually post.

  I use adobe acrobat X standard v10.1.2 (I think, should be fully updated without worrying) on windows 7 pro - x 32. I can open a pdf file and then click on the envelope to send by e-mail, and it brings up a side panel. When I tell the email attachment, it seems that if she does something and then disappears without notice. I tried as admin and same result, I troubleshoot compatibility and it came with xp sp2 and when I did, it says "cannot open the e-mail software" and when I run in administrator mode and xp mode it says always 'impossible to open the email software' on other computers it would be perfectly fine without a hitch, even if they are 64-bit could this be the cause? Also already tried to reinstall Acrobat and it did not help and tried to do a "repair" and that did not help either. So I'm really at a lost, unable to find any documentation on this error if were just troubleshooting using my typical procedures. I hope someone can help out me.

  Thank you

  HannersR

  You are most likely in a problem with Win7 email client number. I'm not sure about AAX, but for older versions, the e-mail was through the interface MAPI Ms. Most of the time you simply make sure that your default e-mail client is specified in the default Windows programs. For some clients, you must enable their ability to use MAPI.

  Not sure if this will help, but it is typically a Windows problem to solve because of the way Acrobat trys to interact with mail.

• Q10 blackBerry download full - cannot open the file

  My previous Blackberry Curve 8330 (using version 4.0 of the software), I had an eSecure app that I downloaded from a text message sent to my phone.  With my new Q10, I "ve done to transfer the data from my old phone again, but the apps has not been transferred.  All lists of contacts, emails, etc. worked well.

  I logged on the site where I can go to request a new message text for the app, but the OS Q10 is not an option, the highest available Blackberry version is 7.0.  When I select 7.0 and receive this new text message on my phone, I open it and the link download, but when I click on the downloaded file I get a popup message that says: "Cannot open the file."

  Please notify

  Applications BlackBerry OS7 (and OS4) do not work on OS10. OS7 (and the previous operating system) is based on Java, OS10 is completely different (QNX based). So if the seller does not level its app to OS10, there is nothing you can do.

• Smartphones from blackBerry Torch 9810 Software Update Lock-up

  This 9810 was to make a wireless software update and got 19 percent of the total backup (Social Feeds) when it locked in place - it was left running overnight without change. The telephone switching market he returned to the same point. removing and replacing the battery automatically starts the process of update again, until he gets to 19% and crashes again. Switch on the screen when you press ALT and shift.

  Oh no... now you have a more catastrophic problem... 507 means that everything is gone from your BB - the operating system, applications, data. First we need to get the features of your BB, and then you need to restore from your most recent backup.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation, since you can't take one now)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You must also use these tricks, but please substitute 6a or 6b above if all load allows you to use a Web site:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Smartphones from blackBerry Torch App startup problem

  Trying to fill my book reading, ask Blackberry download app bridge on my tourch 9810. I downloaded the app but my torch won't let me open the program. Only he can remove it, summer and refer to the page. How make it past this page?

  rangerr wrote:

  Only he can remove it, summer and refer to the page. How make it past this page?

  Looking at the screen of AppWorld. You must close that and go to the real application icon.

  Check your download folder.

• Smartphones from blackBerry Torch 9860 uses any WiFi

  Hi all
   
  I bought the BB Torch 9860 before two days and I already have the plan for the data set (200 MB). I connected to my WiFi at home, and it shows that it is connected. Now when I'm at home and I want to surf the internet, it's using the carrier's data package, but I want to use WiFi. I've looked everywhere and I can't find a solution. any help?
   
  Notes:
   
  On the home screen, I can see my WiFi network name and my name carrier (Etisalat). When I go to "Manage connections", it shows that I am connected to the wireless network. but I've never seen signal icon WiFi in blue or green or any color that gray (which means that the BB does not use WiFi at all)
  I want to set the default internet access in WiFi. But how?
  Some people told me that it will automatically switch between WiFi and the packet data, but as far as I see it, it switches at all.

  It's my WiFi diagnostic report:
   
  A Wi - Fi connection
  Current profile: Wael Netword
  SSID: Wael Netword
  AP MAC address: 00:25:91:F4:82
  Type of security: WPA Personal
  Local IP address: 192.168.1.101
  Signal level:-63 dBm
  Data connection speed: 48 MB/s
  Status: Acquired network
   
  VPN
  Current profile:
  Address of the hub:
  Contact: n/a
  Authentication: n/a
  Secure the device IP:
  Status: VPN profile is not found.
   
  BlackBerry infrastructure
  Connection: error
  Router authentication: N/A
  Authentication server: N/A
  Empower your business with BlackBerry® and Etisalat Mobile Solutions

  Any ideas?
  Appreciated in advance...

  Here are some tips:
  When your Wi - Fi connector is enabled on your torch, you get a grey logo Wi - Fi on your home screen.

  When your flashlight is really connected to your local Wi - Fi network, the Wi - Fi icon becomes bright white. So if it is not the case, open the details of the Wi - Fi network (perhaps you incorrectly typed in the for example shared key)

  now, once the Wi - Fi icon is white light, it means that anything on your device will connect preference towards the world of the internet using Wi - Fi instead of cellular network.

  I know that you have a BlackBerry 7 device, but please read this article of the public knowledge base, it is pretty close to what should happen on your device, in theory:

  Article ID: KB23699 Selection of browser simplified to BlackBerry 6

• Smartphones from blackBerry Torch 9810 - camera problem

  Hello guyz,.

  I recently bought a new Blackberry torch 9810 and I'm new to blackberry. I had a recent problem with camera. The camera is unable to save the image. First time I bought it, I took pictures with her and she got saved on the media card. But after synchronization. (using Fund Manager), he takes the picture, but it never gets saved! even I had the same problem with the video...

  Pls help me... I don't know miss me smthing

  Thank you

  Well, the preinstalled wallpapers are not on the map, they are in the device memory. and you probably would have to transfer the pictures from your PC to the memory of the device as well.

  So, you don't really know if this media card works?

  I would recommend that you try first to reformat the media card... Go to Options > device > storage.

  What is the press card storage size?

  You can press the Menu key > repair or Format to proceed.

• Smartphones from blackBerry Torch 1 or 2?

  Hi all

  How do I know what version you have? is there a way to look up the plug on your phone?

  Thank you

  David

  Unless I missed a SIGNIFICANT part of the RIM announcement, there is only one model of the torch, the 9800.

  To indicate which version of any BlackBerry phone you have, open an application to write a new message (text, email, facebook, etc.).  In the subject line, type "myver" (without the quotes) and a space.  Your phone model and the version of the operating system will appear.  Typing "mypin" (without the quotes) will show your PIN.

• Smartphones from blackBerry torch menu disappears

  Hello! I need your help! I just bought my flashlight and I love it. However, I managed to bring up the menu 'closed' (which still shows four icons) disappear when it closes at just a small bar at the bottom of the screen with a white to the top of the arrow to open the menu new. I really want my shortcuts back! Please HELP ME thanks muchoo!

  Just touch the white arrow and drag it to the desired location.  You can view the lines as much or as little as you want.

• E-mail blackBerry Smartphones from BlackBerry regarding "update my password by e-mail"

  Hi, I received an email supposedly from BlackBerry to my phone at 01:04 titled Action required: update password.

  The message told me that I had to update my password on one of my email accounts in the BlackBerry internet service. HE said that Email from that address were not distributed to my phone (I only noticed at this point that they were not because this isn't used much e-mail) and to resume the service, I needed to update my passwsord.

  He went on to give me instructions on how to do it. He said to open my BlackBerry Internet service account is by opening the configuration of email on my device application or visiting the BlackBerry Internet Service site then to go to the page e-mail accounts, choose the option change the correct email address, update the password field and then save.

  Depending on my device, the message has been received using the email as needed update account and has been in my Inbox and came from "[email protected]."

  It may seem silly, but I'm always a little kept when I get emails about passwords, I still did nothing, but I connect to my e-mail account online and there are 3 messages in my Inbox that indeed did not come to my phone, but no messages from blackberry. I didn't have a problem with my existing password.

  Is it current for BlackBerry to ask me to do this?

  Thank you very much for any help received

  It happens from time to time. Fear not:
  it you don't trust that, just go to your carrier's BIS site and edit the passwd file.

• 10.11.6 OS update.  Now get the message "Cannot open the App Store app" 'application Notes can not be opened. "  Similarly for the calendar, Mail and others.  That is what it is?  Need a fix.

  Hah!

  Had the problem after upgrade to OS 10.11.6. Many applications open. "cannot open application Notes.

  After McAfee Internet Security setting. Disable the effective Protection has allowed the Apple software to open. After turning on the return, applications, always open normally.  Thanks gang!

  As a suggestion, I would UNINSTALL the McAfee software at the same time. Things are unnecessary and cause problems on many systems.

  Barry