soemone called me claiming to be from microsoft, is it a scam or not
someone called my house and claimed to be Microsoft and said that my computer has been sending error messages and needed my cls number from my computer because it was corrupted it was just a scam?
Hello
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.
The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspx
No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.
Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx
Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3
Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1
Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0
Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
Tags: Windows
Similar Questions
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Microsft security
I got 2 phone calls today claiming to be from Microsoft saying that my warranty on my software windows o/s was exhausted that my pc was sending all sorts of error messages for them and it was so full of spyware and malware and the only way to remedy this was to pay £80 for a years warranty and they would clean my pc otherwise if left intact it would soon crash and be unrecoverable the pc was purchased from Dixons 4 years with Vista Home Prem installed, it's just? , I thought it was a scam as it the phone number was not available, anyone else had this? .Here is some information on this type of scam in the United Kingdom
http://www.BBC.co.UK/News/technology-15690898
http://www.guardian.co.UK/technology/2011/Sep/22/Microsoft-drops-partner-accused-scam
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
You are in luck, that it took so long to find you. Warn your friends.
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I received a phone call from someone claiming to be from Microsoft, it's a scam
A few hours earlier, I received a phone call from someone claiming to be from Microsoft. TO NUMBER A BLOCKED (no caller ID). Said that they were receiving messages from my computer it has been infected by a virus. I ran the two Windows Defender and Malwarebytes, and as MANY say that NOTHING malicious was detected.
Please advise me how to proceed. I asked them to call back tomorrow.
Thanks in advance,
PAM
This is a scam that last for years. Microsoft never does unsolicited phone calls.Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft
Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
What is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html -
I received a phone call from someone who claims to be from winddows. He asked me to let him helping me adjust my event log to make it safer. Was - this legitimate?
Hello
No, it's a SCAM!
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
-
Someone called claiming to be from Microsoft is a scam?
The other day, someone called me claiming to be from microsoft and said there was something wrong with my computer. He said it could crash any time thay I had no protection and had me find this place that he said proves that my computer was in jeopardy and he told me to look for this site BLAH threw google then I was suppose to download it. That's when I hung up on him. Is - this ligit?
Hello Joannewalker,
You have done while hanging up. It's a scam. The only way that someone can say that if you have a problem with your PC is if tell 'you' them.
This link will give you more information:'t-fall-for-phony-phone-tech-support/e5576f0a-827e-4fc0-a4b1-707add212065 http://answers.microsoft.com/en-us/windows/forum/windows_7-security/please-read-don
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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Appeal of scam of the person who claims to be from Microsoft
I just got a phone call from a foreign-sounding man, claiming he was from Microsoft and that if I did not comply with certain procedures on my keyboard, I drop windows 7 within a period of days.
To start I found it very difficult to understand and secondly a little suspicious to receive a phone call... (How many phone calls that would take to all windows clients) 7
I asked the phone and a few seconds later, he called again.
I keep my updates of microsoft... to this day and all my other accounts etc.
If someone can advise. Thank you.
Stem
Original title: strange phone call
Hello
It's a scam.
Continue hanging up on them if they ring again AFTER that you told them that you contact law enforcement on their subject
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
What to do if you gave them remote access.
If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
See you soon.
-
Phone calls from a person claiming to be from microsoft a SCAM?
Everyone has just received a phone call from someone with a foreign accent CLAIMING to be from Microsoft? and they said that I got the virus, ect on my computer and they wanted me to go on the computer and I guess = open a site that would PROBABLY destroy my computer... I told the man twice, that I had no problems and thanked him for the call and HUNG up...
I heard there is a SCAM where someone from another country wants to go to a certain web site current and there wher you download something that ruins your system. I'm not stupid and I quickly hung up.
(I have Dial-up internet so I couldn't talk on the phone and be online at the same time..) ... When I'm out here = I dial * 69 and see if I get a phone number... at this JERK. and if anyone is interested I'll let you know what is this number.
- - - - -
Edit: a post later
I did a * 69 as the number is unknown... as expected... I thought it was a SCAM and immediately hung up on him... and gave him no information or access to my computer.
See Don's response.
See: "Microsoft takes action against fraudsters tech support."
Cordially,
-
Has anyone had any strange phone calls claiming to be from Microsoft? Phone number when you dial 1471 is: 007277489117
Hello
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
-
Received a phone call claiming to be from Microsoft
Original title: phone scam?
I received a call from someone claiming to be from Microsoft. He said that one of my computers was not related to obtaining updates and I had to fix it. He said that does not connect would cause my computer down.
I did not trust the person at all, it provided no evidence that he was from Microsoft when asked and he kept trying to get me out on my computer for him.Actually one of my computers has been freezing / crashing a lot but I just assumed it was because it is now old enough for a laptop. Is everything "that connects only not updates, causing accidents" actually a thing? Or I was right not to trust this person?
Hello
Please start a new thread in the forums for your version of Windows and we
will try to help with performance issues.===========
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxScams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxHow to recognize phishing e-mails, phone calls or links
http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspxIn the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
-
I just got a phone call from someone claiming to be from Microsoft. He directed me to go to MS Windows event viewer and County errors and warnings in the Applications and the system section. Then he asked me to let them access my computer and fix any problems that would be 'crash' of my computer. When I refused him access said he couldn't help me and hung up. I do not think that it was Microsoft but are ratings warning and error a problem? I use Windows XP.
Kudos to you 1Grizzly, you have made the right choice. Microsoft does not make unsolicited support calls or send emails to customers, offering support.
-
Last week my father received a phone call from someone claiming to be from Microsoft. They asked him to press CTRL and I think that the flag at the same time icon. Now, this week, his computer does not work correctly... He said is to show Arab or he is just encrypted and it cannot get on anything or do anything
. Do you think this scam call had something to do with the way the computer is acting today? And press these buttons, do you know if and what it can do to someones computer?
So looking forward to answers ASAP.
Thank you!
Hmm?
Microsoft does not phone calls to people - out of the blue...
at best, microsoft only responds to requests for information made by the people.
Try running a system restore point on a date prior to the boot problem.
-
Unknown call claiming to be from Microsoft
Original title: the files infected
Tonight, I received a phone call from a man claiming to be from Microsoft. He said that they have received information that I have files on my computer infected and that he wanted to guide me through taking them off. I told him I couldn't right now and he'll call back me tomorrow. I need to know if this is true or a scam. How does someone know if I had infected files on my computer at home?
Any help would be appreciated. Thank you.
This is a scam that last for years. Microsoft never does unsolicited phone calls.
Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19Report the scam
http://support.Microsoft.com/reportascamScams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxIt's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftAvoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspxDo not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspxAggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumersWhat is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.htmlAnd see this post by bhringer
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply -
Received a phone call from a person claiming to be from Microsoft. Is this legal?
Separated from this thread.
I was called by Tylon be Rep. from Microsoft to help secure my PC. He ref a blacksmith of U Shine Software. Need of 300.00 to install. He wanted a CC # then the number to check? Double burden? Is this legal?
Hello
It's a scam.
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
You are the only person who knows if you gave them remote access.
If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
See you soon.
-
Phone call claiming to be from Microsoft
I also received a phone call from the India that claims to be from Microsoft. They said that my computer had a bad virus. I gave them remote access to my computer. Also the last 6 digits of my registration code. Now, I think I messed up royally. I'm in trouble and can someone that I can't access my computer information now?
Hello
Microsoft never contact you unless you request them
It's another scam
and there is a very strong possibility that the security of your computer has been compromised as you gave them remote access
If you perform banking operations of the internet etc I suggest you also change passwords etc.
of course, everything is in order, I recommend you to reinstall the operating system for more safety
Here are the different methods to reinstall vista:
Contact the computer manufacturer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it
they do it for a nominal cost of $
also ask them if you have a recovery partition on your hard drive to get back to the way you bought
you would normally press F10 or F11 or Alt + F10, 0 at startup to start the recovery process according to the manufacturer
Ask them of the exact key sequence
or borrow a microsoft dvd vista
Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer
they contain all versions of vista
This is the product key that determines which version of vista is installed
Save all data, because it will be lost, do the above
-
Scam: received a call from an Indian guy claiming to be from Microsoft
I just got a call from an Indian guy who claims to be from Microsoft. When I questioned him ask for a web address and phone number to verify, also told me that they couldn't give me that because of the data protection. The call showed up on my phone as our area, so I was suspicious immediately. The guy pointed out that whenever we went on the internet/email it was malicious spyware software download and it needed to be sorted. When I probed more, saying I didn't, he said he was calling for the United Kingdom. It changed so his tune to say he was calling the part G Tech Support from Microsoft.
I guess it's a scam, but I am very concerned that some people may believe this story! I see that you have posted questions on your Web site regarding this company and it doesn't seem to be a scam, it is why, could you become aware on your website that it is a scam and place it in a very visible.
Kind regards.
Julie
Scam, see this:
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