Software AIO with the only USB 3.0 systems problems

I just had problems with the installation of PSC 1510 and J5780 to be connected systems USB 3.0 only as a Fujitsu Lifebook A544 under W7 - 64.

In both cases, download the latest package and stopped installation:

http://www.Club-PAC.de/download/HPj5780-error.PDF%C2%A0

W7-64 systems are fully patched, a "naked" before first Installation HP look so no HP software - lay before.

Note: alle USB3.0 ports are in good condition!

Reference:

http://h30492.www3.HP.com/T5/Drucker-und-all-in-one-GER%C3%A4te-installation-und/installation-Softwa...

http://h30492.www3.HP.com/T5/Drucker-und-all-in-one-GER%C3%A4te-installation-und/HP-J5780-keine-Inst...

Solution (at least for Fujitsu of A544):

If possible, use BIOS routines disable the functionality of USB 3.0 and USB 2.0 only instead.

Windows will then take some time to install drivers for USB for USB 2.0 devices, but after that, the HP AIO software installation will succeed.

Now, you can reactivate the USB 3.0 feature in the BIOS. Believe it or not, software, printer, scanner still doesn't work.

Add on: evidence for quality control: using scanner in German will have Dutch expression on the button "Cancel"...

Tags: HP Printers

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