Software BlackBerry BB link 1.2.2.13: Z10 is shown "trendy" on USB, not via Wi - Fi

Windows 7 Ultimate x 64, all current patches, firewall Windows 7 standard of Microsoft with the rules set up by BB link 1.2.2.13; no anti-virus (MS Windows Defender and MS enhanced mitigation experience Toolkit 4.1). PC user account is user regular, not administrative.

Z10 BB 10.2.0.1803. (New first time BB user.)

Two devices on the same subnet of Wi - Fi home, IPv4 in 10.x.x.x address space assigned by DHCP. 'Updating of the devices' on BB link shows correct that peripheral named Z10.

Problem: BB link installed first worked on USB and Wi - Fi, i.e. peripheral was shown as 'connected' to the BB link once I had put in place the USB link, I was able to navigate Z10 volumes on PC and PC link shared folders BB appeared in the file manager BB Z10 even when the USB cable is removed.

However, it did not last more than a few days (I keep a Wi - Fi connection on both phone and PC, this last is turned on and off several times a day), but I managed after fighting re-establish the Wi - Fi connection in both directions between the two devices several times. No consistent recipe can't find yet chance just silent.

But now the navigation (and synchronization of files/music/etc.) works only PC--> Z10 and * only * USB connected, BB watch Z10 disconnected when not link USB connected. also displays the shared folders is no longer under the name of PC in the Z10 file manager when USB connected!

Tried to BB link uninstall, restart, clear all records link BB config, restart, reinstall link BB restart, connect to BB ID on link BB, configure access to the USB device, restart, try Wi - Fi access to the device to PC: bad luck, the navigation works only PC--> Z10.

Can anyone help with this issue? (I've never used BBM before--no one among my friends and family use phones BB - but maybe you can direct your PIN messages and we can talk - all pins will be treated in the strictest confidence.)

The Z10/PC BB two-way file sharing is a really useful feature, I want to make it work!

I'm sorry that the problem still persists.

The options of resting to try (I don't know whether you did or not):
1. install BlackBerry link in another PC that never installed BB or BBDS link to know is that BB link works well here. If other works in this PC, means your recent PC is the problem.
2. clean uninstall link in your recent PC.
3 restoration of the PC system date of your link was fine (I did once and solved the problem).
4 reset.

If still fails, you can contact BlackBerry support at http://helpblog.blackberry.com/ to get a formal support. Forums Guru is welcome to another direction. Thank you.

Tags: BlackBerry Smartphones

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