Software BlackBerry BlackBerry Link cannot display Windows Media Player library

Hello

BlackBerry link shows me an empty m usic library even if I have thousands of tracks in my Windows Media Player library. There was a time, it worked, but since a month Blackberry link displays a message: "there is no track in your Windows Media Player library. I reinstalled the software a bunch of times and have always chosen the Windows Media Player - not have iTunes installed. All other functions operate.

Anyone an idea what to do?

Thank you very much!

Kilian

Windows 7 Ultimate SP1 (64-bit)

BlackBerry link 1.2.3.48 (32 bit)

BlackBerry OS 10.2.1

Windows Media Player 12.0 (32 bit)

Solved it myself:

I deleted the Windows Media Player library database (= all files in the C:\Users\NAMEOFTHEUSER\AppData\Local\Microsoft\Media drive) - therefor I had to close all programs (all programs BB, the wmplayer and wmplayer network service). After the removal of the database, Windows Media Player has revamped its database and link BB finds the database.

Best regards

Kilian

Tags: BlackBerry Smartphones

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