Software BlackBerry BlackBerry link restore backup on laptop

I have created a support for my Z10 using BlackBerry Link, the next day that my Z10 crashed. It is likely that will be replaced by a classic, but I haven't found the classic in stock yet. First question: can I restore selected files from the backup to my laptop? Second question: can I restore selected files backup Z10 to a classic? I'm particuilarly interested Contacts, but there is a treasure of files, including downloads, I don't want to lose. -rabbitupnorth

Hi rabbitupnorth,

To answer your questions:

1.) files saved in a backup BlackBerry can not be restored to your laptop. Data such as Contacts should be synchronised using BlackBerry link from your smartphone to the computer.

2.) Yes, the backup file created from your BlackBerry 10 smartphone can be restored to the classic BlackBerry smartphone. To do this, please make sure that you are connected to the classic BlackBerry with the same BlackBerry ID that was used to create the backup file. Otherwise, BlackBerry link will not be able to restore these data.

Something to consider: there may be problems for some applications application compatibility when you restore the BlackBerry Z10 version for the classic BlackBerry. These are not very widespread and application developers have done good work to include support for the classic BlackBerry screen resolution, but you'll notice that some applications are not properly formatted to change the screen size/resolution. I would recommend looking for BlackBerry World app after updates restored data in the classic.

From my experience from a BlackBerry BlackBerry classic Z30, most if not all applications have worked extremely well after the restoration and I had no specific problem.

Tags: BlackBerry Smartphones

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