Software for printing device Kodak esp7250 does not load as areas appear gray and Kodak said that it is a problem with the operating system 7

I have problems trying to reinstall my printer software Kodak esp 7250.  The area where you register the software is empty and the Browse button to choose a place is gray, so it will not go any further because if you then choose then says invalid path.  Of course, it's an invalid path because it will not choose an or allow me to choose one.  I contacted Kodak and after working with it for a while, they said it's a problem with the operating system.  I have Windows 7 on a laptop Gateway.  I need my printer and get very frustrated because nobody seems to know how to solve this problem.  I was able to use it when I got to the laptop, but suddenly one day it wouldn't work.  Help, please.

Hello

Thank you for your response.

Make the SFC scan and check the status of the issue.

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

http://support.Microsoft.com/kb/929833

I would also advise you to check the status of the issue in a new user account.

Create a user account:
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

If it works in a new user account, then you will need to fix the corrupted user profile. You can visit this link for the steps:
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

I hope this helps!

Tags: Windows

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