software update of Windows from an unknown source

I just got the same phone call, I let me have control of the computer, but as soon as they began to ask for a small fee upgrade my windows

software, first of all, they asked £149, then £89, then £19.99, then I was very concerned after having started to wonder how I could afford, I then stopped my pc control engineer, and as soon as he noticed that he let the engineer to take control again, I said no, asked what they called the company that he worked for so I could search online and when I told him that I was doing this, he sounded like he was trying to beat around the Bush and then hung up.  do I need to worry that they had control of my computer and I used my bank details online before and have an account of catalogue and then go and do things for themselves, and we have charged for it?

It's a scam.  You must inform your financial institutions and credit card companies, change passwords and consider reformatting and reinstallation of the operating system on your computer.  You must read the following links:

http://www.Microsoft.com/security/online-privacy/msName.aspx

http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

Good luck...

Tags: Windows

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