Solitare opens suddenly, with cards staked in a stack to the top left corner. I was not able to detach them to play a game. Help!

Solitare opens suddenly, with cards staked in a stack to the top left corner.  I was not able to detach them to play a game.  Help!

Hi Perren7,

Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file. To do this, follow these steps:

1. open an elevated command prompt. To do this, click Start, click programs, accessories principally made, right-click Guest, and then click Run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

2. type the following command and press ENTER:

sfc/scannow

3. the sfc/scannow command. analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

http://support.Microsoft.com/kb/929833

If that is not enough then try to create a new user account and check what is happening. To create a new user account

1. to open user accounts, click the Start button, select Control Panel, click user accounts and parental control, and then click user accounts.

2. click on manage another account. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

3. click on create a new account.

4. type the name you want to assign to the user account, click an account type, and then click on create an account.

If the new user account works fine then the old account has been corrupted, you can follow the link given below to fix the corrupted user profile.

Difficulty of a corrupted user profile

http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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