"Solution Center cannot work because your device installation is not complete."

I read the posts that deal with this problem before, but none of the solutions seem to work for me. When you try to open the solution Center I get the error message: "Solution Center cannot work because your installation of the device is not complete."  Argh, again! He used to work, but all of a sudden no longer. I uninstalled it, reinstalled, restarted print spooling, update adobe flash, has run windows updates, changed the "HP CUE Device Discovery" start-up, disabled virus protection, tried to connect by USB instead of wireless, etc... I also tried:

1. download and install the following update

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77751-1&cc=us&DLC=en&LC=en&... =

2. type % temp % in the field of race

3. Locate and open the folder starting with 7z (example: 7zS2356)

4 open the Util folder

5 open the CCC folder

...

...

.. but is there a "Util" folder in the folder starting with 7z...

I don't have a disk, rather downloaded the software.

It sucks, any other suggestions...?

I have a computer Dell Vostro laptop running Windows 7 Professional 32 - bit and 64 - bit, connected wireless to a HP Photosmart C4599 all-in-one.

Thanks in advance for any help!

I finally got it! I have decided, once more, uninstall and reinstall. I eventually several files that began with 7z... I found one who had a "Util" folder it contains and a "CCC file" in this context, so I was able to continue with instructions of a related post, HP employee "pcwizard":

If the software has been downloaded and extracted to your system:

1. type % temp % in the field of race

2. Locate and open the folder starting with 7z (example: 7zS2356)

3 open the Util folder

4 open the CCC folder

5. If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe

6. once the uninstall is complete, restart the computer

7 run the Accessories\ System Tools Disk Cleanup

8. download and install the latest version of Adobe flash player

http://www.Adobe.com/support/flashplayer/downloads.html

9 download drivers and full software features

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-80348-1&cc=us&DLC=en&LC=en&...=

10. run the download to reinstall the printer

So I'm pumped it worked, but why is this problem even occurs?

Tags: HP Printers

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