SOLUTION: Get Win 7 printer drivers/HP Solution Center for work on Windows 8

Took me some time to understand it, but I managed to do the work.

First of all, the preliminaries:

I have a laptop HP dv9700t running the 64-bit version of Windows 8 Pro RTM (not the preview, but I guess it will work as well on the preview).  My printer is a HP Photosmart C7280.  If you have a different printer, it is possible that something similar to how I solved my problem will help you, especially by running your installation in Windows 7 Compatibility Mode files.

Windows 8 is provided with printer C7280 stock drivers that work by going to control panel > printers and devices > add a printer, but there is only limited to those features.  As such, I wanted to run the HP Setup files have increased functionality.

Unfortunately, when I run the full installer of HP for my printer, there was no button 'Install a printer', or one of the other usual buttons.  There was only one button "quit".

Here's how to let him run and install correctly.

Right click on the HP full installation file, then properties > compatibility > then check the box "run this program in compatibility mode for:", select "Windows 7" in the drop-down list box, then click on 'OK'.

Run the installation file as you would normally in Windows 7.

I tried this two ways... first when you're connected via a USB cable.  It works perfectly without error.

I also tried with the printer connected to the network via WiFi.  A few problems.

The installation program detects my printer very well, and I clicked 'Next' or 'OK' or whatever the prompt was to install the printer.  The installation would hang 'Response of SNMP' (or something similar) and it would list the IP address of my printer.  I waited, waited, waited for an hour, and it would not go beyond that.  Not to worry.

Proceed with the normal installation until you get the message 'Response of SNMP' and the installation fails.

Enter with CTRL-ALT-DEL Task Manager.  You will see an entry in the 'Apps' to the installer of HP... DROP.

Below the "Apps" list, you will see the list of "background processes".  In this list is something along the lines of "HP Network Interface user", or something similar, consuming a significant amount of CPU.  Highlight this entry and click "End task" downstairs.

The "SNMP" window closes and your installer will end then normally and your printer/fax/scanner will be installed correctly.  HP Solution Center works normally, like printing, scanning, etc.

The next person who uses that will give a few comments and also answer a few questions for me so I can update this post with more specific information?

Please let me know what is the exact "SNMP" message when the installation is blocked.  Please let me also know that the exact name of the background process "HP Network User Interface" is, and the name of app Installation HP.

I hope this will help you.

Glad to hear that a form any of my solution works for others.

Tags: HP HP Software

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