Solution to remove the message from the installer

I downloaded the drivers from the HP website for my B209a Photosmart more that the printer no longer works.  I now have the HP message that says to uninstall because the installation was not successful.   My firewall allowed me to stop it install but I can't stop the HP Installer set up the message as if I say yes, she quits and restarts the computer each time.  I managed to get the printer to work, but that message won't go away.

I've had the printer for over a year and this has already happened and got help from the place where I bought it, but now he has done it again.

I've uninstalled and reinstalled the printer function everything twice now and I am losing the will to live, it's like the HP program is loop - help please - everything received with gratitude!

Thank you very much

Hi EEJ2012,

Try using the brush included in the CD or download.

Of the Original installation CD:

1. Insert the CD in the drive and then cancel Setup

2. open my computer and click right then on the CD from the drive and select open

3 open the Util folder

4 open the CCC folder

5. run the L4uninstall.exe or .bat

6. once the uninstall is complete, restart the computer

7 run the Accessories\ System Tools Disk Cleanup

8. download and install the latest version of Adobe flash player

http://www.Adobe.com/support/flashplayer/downloads.html

9 download drivers and full software features

http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-71739-3&cc=US&DLC=en&LC=en&os=4063&Product=3777182&sw_lang=

10. run the download to reinstall the printer

If the software has been downloaded and extracted to your system:

1. tap folder in the race or search programs and files of field

2. Locate and open the folder starting with 7z (example: 7zS2356)

3 open the Util folder

4 open the CCC folder

5. run the L4uninstall.exe or .bat

6. once the uninstall is complete, restart the computer

7 run the Accessories\ System Tools Disk Cleanup

8. download and install the latest version of Adobe flash player

http://www.Adobe.com/support/flashplayer/downloads.html

9 download drivers and full software features

http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-71739-3&cc=US&DLC=en&LC=en&os=4063&Product=3777182&sw_lang=

10. run the download to reinstall the printer

Tags: HP Printers

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