Some characters do not work on the keyboard.

WHEN I CLICK ON THE QUESTION MARK OR EXCLAMATION MARK, SLASH, THESE KEYS DO NOT WORK ANY LONGER AND TYPE ANY OTHER DIFFERENT KEYS AS AN OBLIQUE BAR

Original title: my keyboard is not configured, does not recognize not the question mark etc.

Hi MonicaLopez Laurie,

Thanks for posting your query in the Microsoft Community. It seems that you have a problem with the keys on the keyboard does not. We can get this fixed number by systematically. It can be frustrating for you. But, don't worry, we're here to help.

We start with a few questions-

(1) what is the brand and model of the keyboard?

(2) does the keyboard work on another computer?

(3) how exactly the keyboard is connected to the computer?

(4) have you made changes on the computer before the show?

I would like more information about the issue.

Method 1-

I wish that you are running the fixit-

Hardware devices do not work or are not detected in Windows

http://support.Microsoft.com/mats/hardware_device_problems/

Method 2-

I would have you look at the article-

Troubleshoot wired keyboards that do not or only the erroneous characters category

http://support.Microsoft.com/kb/258826#top

Method 3-

I would have you look at the article-

Mouse, touchpad and keyboard with Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

We know if you need help. We will be happy to help you.

Thank you.

Tags: Windows

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