Some keys do not work in Satellite C850-B374 bought in April 2013

[I noticed that the BACKSPACE key and] support key and + = equal to the key, enter key does not work. It did not work when I bought the pc.

These keys were not working from the moment that I bought the computer. This is a drawback that I can't use the BACKSPACE key.
How to activate these keys in this laptop?

> It did not work when I bought the pc.
Why do you keep cell phone if there is a problem? In this case, you must ask for the replacement and exchange it.
In any case, contact the nearest Toshiba service provider and ask for help. They must check the functionality of the keyboard and in the worst cases swap the keyboard.

To be honest, I can't imagine that there is a software related problem. All you can do is check if the new BIOS update is available or reinstall OS to see if this will help. In my opinion you should not do this. Laptop is new with warranty for Toshiba service should fix this for free of course.

Tags: Toshiba

Similar Questions

  • Re: Satellite C650 - some keys do not work normally

    Toshiba Satellite C650 series, reinstalled Windows 7, problem with the keyboard, some keys do not work normally, some keys are intchanged... for example. the sign @ is located above the right shift key but now the types of the '2' i.e. the SHIFT key functions of these keys are reversed... the same with other keys 2-3... What is the problem? How to solve it?

    Thank you & best regards

    You have preinstalled Windows using original recovery image, you got with your laptop (Win7 preinstalled Toshiba)?
    I ask this question because I want to know if the keyboard is compatible with the language of the OS.

    Have you tried to change the keyboard input language?

  • Some keys no longer work on Satellite A200-196 after Windows 7 update

    Hi all, I've just upgraded computer laptop of my partner (a Toshiba Satellite A200-196) to Windows 7 after you initially install Windows XP on it (it came with Vista).

    After the XP update, I noticed that some keys were not working. I don't remember the process that I used to solve the problem, but the difficulty that I did, and they were all soon works perfectly. So this is a software problem and not material. I think he might have something to do with the FN key - but I can't be sure.

    Now, I just upgraded the same machine and I have exactly the same problem. Keys that don't work are Backspace, O, P, F, H, K and L.

    Can anyone help please? I tried to reinstall Win7 and the problem is still there.

    Thank you very much

    Andy

    > The keys that don't work are Backspace, O, P, F, H, K and L.

    These keys have nothing to do with the missing software.
    Indeed, the function key (FN key) needs a Toshiba utility particular installation / software to make it work, but the keys Backspace, O, P, F, H, K and L are common keys on the keyboard that don t need no special software.

    That's why I think that the problem is hardware related: simple keyboard malfunction.
    I guess that all of these keys work correctly if you sign in and use the external USB keyboard.

  • some keys do not work on laptop

    some keys do not work on the laptop.

    Hello

    Maybe it's a hardware problem, but it is always worth trying the following.

    Shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

    Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

    Kind regards

    DP - K

  • Satellite A205-S5843: map unknown WLAN & some keys do not work

    OK one problem im probably get laughed at the other does not

    First problem.
    I don't know what a network card.
    My first thought is wireless internet, because it says it has a wireless in there, but I can only connect to a network and nothing else even in my apartment has wireless I can only connect to the network... plz help the noob!

    Following problem.
    Some of my keys will not work... nothing has been spilled on it because I refuse to let any liquid near him by fear of death...
    Keys that don't work are the Z, R, Y, the arrow keys, press FN and the /? button.
    It used to work and now it is not a site suggested that I press FN and press the f11 key.

    I did and it would work for about 5 minutes and then nothing... now the FN function not and im so confused and angry... it is my laptop for college and it really hurts when I have to use the mouse to click on the screen keyboard all the time... help plz

    Hello

    The A205-S5843 belongs to the American TV series.
    I checked the hardware specs for the Toshiba page and it seems that this laptop was equipped with the Atheros 802.11 wireless LAN card b/g.

    The Atheros Wlan driver can be downloaded from the Toshiba driver page we or this portal of Toshiba Europe WLan:
    http://APS2.toshiba-tro.de/WLAN/

    Regarding your problem of keyboard/button.
    You guarantee that this is not a software problem?
    I want to say have you tested if the keys/keyboard of laptop s works with the original image of Toshiba OS preinstalled?

    In my opinion this behavior strange keyboard looks more hardware issue more software problem, but it s worth it to check if the new facility would solve your problem
    But if you see any improvements then the keyboard should be checked by an authorized partner.

  • Some keys do not work on my laptop Satellite C

    because today, I have some problems with some keys on my keyboard, my Z-(left next to the Z) and my FN key is not working (I had to copy and paste the XD Z) but this problem is really annoying is there a way to fix this?

    It is unclear to me that the simple keys to repair can be performed.
    In this case, the entire keyboard must be replaced.

    I put t know which model of laptop and how old there but it is possible that some of the keys are broken.
    What you can try is to remove the check and cap - keys if key is dirty and see if there is a contact problem.

  • FN keys do not work on Satellite L10 - 103

    Hello

    I have a problem whit my fn keys.
    the problem is.
    My fn keys are not working properly, some work, some don't. and those who are not against hepatitis has the little sign on the screen.
    I have a Toshiba Satellite L10 103

    Sorry for my bad English
    I hope you can help me
    see you david

    Hello

    In my opinion your FN buttons do not work properly because of missing drivers.
    Do you agree with me?

    So the only solution may be to visit European driver of Toshiba and reinstall the software.
    Drivers and tools are in the area of the Archive of the European driver page.

    I recommend to install first the common Modules and then follow the installation instructions in install Instructions txt file.

    By the way; These themes have been discussed here several times. So search first.

    Good bye

  • FN keys do not work on Satellite A300-s 10

    Hello!

    I have a new notebook from Toshiba Satellite A300-10 s and a windows xp is installed on it coz I don't like vista!
    In any case! The FN keys do not work and media also control the finger up keys!

    All recommend?

    Thanks :)

    Ben is right. Something wrong with the installation tools and utilities from Toshiba.
    Install the two utilities recommended by Ben but before installing the common modules install.

  • Z50-70 portable - some keys do not work

    So I got a laptop Lenovo Z50-70.

    Some of its keys work not at all, not even during startup. I had a portable dual-boot (with 16.04 Ubuntu and Windows 10) and it seems that some of these keys do not work on any of the operating systems installed. Keys that don't work are: z, x, c, v, m, comma, point, enter, return.

    What I noticed on this key, they are good at the line at the bottom of the keyboard (except entrance) entire letter.

    I tried to take the battery, turn the unit off. Restart with the battery or the power supply. Nothing has worked. Laptop warranty has expired as well.

    Laptop 2 years ago. I had a similar problem with the key "1" at the time. But the problem there was that was "press button" permanently. I took, cleaned and still didn't work. Turned out to be working the next day for one reason or another.

    Nothing has happened before and after the last use of the laptop. Last night while writing of the code worked well. But in the morning he started to act like that.

    Any adivice is welcomed. Thank you!

    Everything was OK. I have reset the default BIOS values and still nothing.

    I need to change they keyboard it seems.

  • FN keys do not work on Satellite Pro L550-197

    Hello

    I reinstalled windows 7 today, but I have problems with Fn + F * keys do not work.
    I have download all the drivers in general:
    Chipset, video card, sound and other applications displayed on the page.
    Here is the picture of installed applications
    http://ImageShack.us/photo/my-images/130/installed.PNG
    .. Have problems with the installation of "Supervisor password utility" and "HW Setup Utility.
    Gives an error: "Toshiba hardware configuration: the serial number is not valid.

    PS: im not install the patches:
    link

    Post edited by: Valter

    Hello

    The FN keys to install the package of added value and utility to Support Flash Cards. They control the FN keys combination.

    According to your image of installed applications you have added already installed package but I can t see Flash Cards Support utility. I guess you forgot to install then you should check the Toshiba Web site again for this tool. Download and install the FN keys and it should work again.

    Regarding HWsetup: you have a new mainboard? Has something changed about the hardware on your computer?

  • Satellite Pro C850-15N - some keys do not work.

    Am 90 per cent positive that this is not the fault of a broken keyboard keys do seem loose and work very well for a while.*
    --
    Basically, the other day I noticed the keys 3 and 5 were not work next to the f3 key (meaning I now have to go into the settings of brightness, whenever I want to increase it). I thought "I'll just reboot and see if that fixes anything" and he did... temporarily. I have to restart every time that I've lost the ability to use these keys, but now it does nothing.

    There is no update which should install Windows (updated 8.1 update 1 recently).
    There is no update options the keyboard driver (the box is grayed out).
    There is nothing stuck, they seem not damaged or less they touch.

    The features of my laptop;
    Name of the operating system Microsoft Windows 8.1
    Version 6.3.9600 Build 9600
    Another Description of the OS is not available
    Manufacturer of operating system Microsoft Corporation
    Name of HOUSE system
    The TOSHIBA system manufacturer
    System model SATELLITE PRO C850-15N
    System Type x 64-based PC
    SKU PSKC9E-01J00JEN system
    Processor Intel Core i3 - 2328M CPU @ 2.20 GHz, 2200 Mhz, 2 Lossnay, 4 logical processors
    BIOS Version/Date Insyde Corp. 1.60, 27/06/2012
    SMBIOS Version 2.7
    Embedded Controller Version 1.70
    BIOS Legacy Mode
    ---
    * I asked this question on the Microsoft forums and I've learned to run the troubleshooter of material (did not help) and if defective, to search for the latest drivers for keyboard - seems to me later for my model, such as the toshiba site list any keyboard updates.*
    ---
    I also grabbed the driver files if this will be of no use at all:
    PS/2 standard keyboard
    C:\Windows\system32\DRIVERS\i8042prt.sys
    C:\Windows\system32\DRIVERS\kbdclass.sys

    ---
    Can anyone give me any help? I'll buy a USB keyboard in a few weeks anyway, but for now, it's really annoying not being able to use these keyboard shortcuts: P

    > I asked this question on the Microsoft forums and I've learned to run the troubleshooter of material (did not help) and if defective, to search for the latest drivers for keyboard - I seem to have the most recent for my model, as from Toshiba Web site does not list the keyboard updates.

    It seems that this opinion is not from Microsoft staff, but some users of the forum.
    You should know that the drivers of keyboard (developed by Microsoft) are still part of the Windows System. Any Windows OS you use, the keyboard driver would be always installed as part of the OS. This means that the drivers of special keyboard DON T exist but system uses own driver...

    You can check the functionality of the keyboard in USB external keyboard.
    If external keyboard works properly, the internal keyboard is malfunctioning and must be replaced.

    If the external keyboard does not work properly too, then I recommend you to recover the laptop using Toshiba HDD recovery. Otherwise, there could be question of motherboard (keyboard controller).

  • Satellite L50-B-127 - some keys are not working and touchpad blocks constantly

    Before leave here an apology because I'm Portuguese and my English level is very low.

    My computer is a Toshiba Satellite L50 B 127

    Lately, I noticed some anomalies which appeared me on my computer (which should take about a year). When I speak of anomalies refer to the keys you use rarely, and at this stage do not work (example: arrow left, Z,...)
    Not to mention that I noticed that my touchpad is constantly blocking, that is to say after the buttons to work, the cursor does not move, being sometimes more than 20 seconds to wait for the cursor to return to normal.

    If anyone has had this problem or knows the cause and the solution? Recognizing a response as soon as possible

    Hello everyone, I'm here to post my problem that has caused me a lot of problems and troubles and especially apologize because that throughout this text should meet several errors since my English level is low

    My computer is a toshiba satellite L50 B 127 and has a little more than a year of use

    Lately, I found some anomalies in my computer including some keys from one day to the other crashed, these keys are not widely used (arrow to the left, z, dash). In addition, my touchpad has been constantly block of minutes in minutes, even if the buttons on the touchpad still work, the truth is that the block cursor for a few seconds and then comes back to work as if nothing had happened. In 10 minutes, however this situation occurred four times

    I would be grateful if someone knew the reason why this happens or even the solution to answer me as soon as possible

  • WIFI and BT do not work on Satellite C850-F12S

    Hello
    My friend has a portable Satellite C850-F12S who wouldn't start so he asked me to fix it.
    I used a Windows 7 disc retail and product key as his cell phone to reinstall windows.

    I downloaded the Atheros wireless, intel drivers and realtek, but none of them want to install. I have the seam of Ant to get the wifi or bluetooth, too much work.

    When I enter the serial number in this site it is said that it is bluetooth and wifi but the drivers wont install and when I go to "network and sharing", "change adapter settings" it only shows the ethernet adapter nothing else. I tried pressing fn + f12 and the wireless led turns amber, but still nothing.

    I ran out of ideas. Could someone help me fix it please?
    Thanks in advance

    I can't read this specification for laptop (too small), but so deep is the product key, which means that this laptop model was offered with the original version of Windows preinstalled.
    Before that you're wasting your time trying to fix something I recommend you install the original version of OS which includes all necessary drivers, tools and utilities.

    I just hope that your friend have created recovery (DVD or USB) media because after your Windows disk recovery facility installation HARD does not work.

    Ask your friend if there a recovery media and use it for the installation of the OS.

  • Function keys do not work on satellite Pro R50 - B

    Hello

    I've owned only my laptop a few months now and have not been able to find why my "key service" do not work

    If anyone has had this problem and how can I fixed that

    Thank you

    Dave

    Posted by david radish
    Hello

    I've owned only my laptop a few months now and have not been able to find why my "key service" do not work

    If anyone has had this problem and how can I fixed that

    Thank you

    Dave

    I have a satellite Pro R50 - B preloaded with Win 7 Pro.
    On the bottom row of the keyboard the second key to the left is a FN key.
    Press and hold the FN button active the function keys on the top row.
    I think that's how its supposed to work.
    If you cannot use the function keys, it could be linked to the FN key.
    Regs
    Nev

  • Sleep and charge utility does not work on Satellite C850-B763.

    Hello

    I have Toshiba Satellite C850-B763 unique language of windows 8.

    When I try to run the sleep and cool service I get the message "unable to get hardware information.

    After clicking ok, I got the sleep and Charge Control Panel, but boxes are disabled and the battery bar works very well.

    Can you please help?

    Hello

    First you should check if s for computer laptop USB port support the Sleep & Charge feature.
    USB ports support load & sleep are marked with a small sign of flash.

    Here a nice Youtube clip on "Sleep and Charge" feuture
    http://www.YouTube.com/watch?v=tJhLOfJybmQ

    In the case of the laptop supports this feature, you should take the next step and must check if sleep & support is enabled in the BIOS.
    To access the BIOS, press F2 during the turn on/off the unit.
    Note: the device should be turned off (hybrid closed must be disabled)

Maybe you are looking for