Some keys no longer work on Satellite A200-196 after Windows 7 update

Hi all, I've just upgraded computer laptop of my partner (a Toshiba Satellite A200-196) to Windows 7 after you initially install Windows XP on it (it came with Vista).

After the XP update, I noticed that some keys were not working. I don't remember the process that I used to solve the problem, but the difficulty that I did, and they were all soon works perfectly. So this is a software problem and not material. I think he might have something to do with the FN key - but I can't be sure.

Now, I just upgraded the same machine and I have exactly the same problem. Keys that don't work are Backspace, O, P, F, H, K and L.

Can anyone help please? I tried to reinstall Win7 and the problem is still there.

Thank you very much

Andy

> The keys that don't work are Backspace, O, P, F, H, K and L.

These keys have nothing to do with the missing software.
Indeed, the function key (FN key) needs a Toshiba utility particular installation / software to make it work, but the keys Backspace, O, P, F, H, K and L are common keys on the keyboard that don t need no special software.

That's why I think that the problem is hardware related: simple keyboard malfunction.
I guess that all of these keys work correctly if you sign in and use the external USB keyboard.

Tags: Toshiba

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