Some keys on my Qosmio G40-10 do not work
Hello
Some keys (y h and 6) on my Qosmio G40-10 do not work for some unknown reason and I'll have to use the keyboard for on-screen typing.
I bought my laptop at pcworld.co.uk while I was in the United Kingdom, but now I'm in Mauritius (Africa).
I have still 1 year international warranty. But there is no direct toshiba manufacturer in Mauritius. I find a few representatives of service provider for my country, on the toshiba site and gave them a call, but they are not prepared to recognize the warranty. Is this possible?
I don't really know what to do. Suggestions are very much appreciated.
Thank you
Van
Post edited by: ADMIN
Hello
With regard to the question of the keys;
I think there is something wrong with the keyboard and this part need to be replaced.
I found the links on Toshiba UK support Web site:
http://UK.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=SUPPORT_PORTAL
[Toshiba warranty Lookup | http://computers2.toshiba.co.uk/toshiba/formsv3.nsf/WarrantyEntitlementLookup?OpenForm]
There you can enter the serial number of Toshiba to know the expiry date of your machine warranty
You should also consult the [organize a warranty repair | http://uk.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=UK&ID=WR] link.
Detected, I found this info: _
+ Now the reservation guarantee repair system live Toshiba only can arrange repairs and collections for notebook computers, located inside the United Kingdom. If you are located outside the United Kingdom please contact your local Toshiba representative or visit the Toshiba authorized Service Provider Locator global to http://pcrepair.toshiba.com.+
Good luck and best regards
Tags: Toshiba
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