Some problems with Qosmio G30-179 - remote and TV

Hello, (I am French and my English is bad)

I have a Qosmio G30-179 and I can't use my remote when the computer's power on. But I can use the remote to turn on my computer and I can use it when I use the TV and media keys (on the right of the power button).

Another problem: I get nothing when I search for a signal TV on Media player. Even if I'm in a place where I already receive all TV channels. Maybe they had some problems undetected...

All these functions have already worked and I realized that they do not work there is little time. But I don't use them for a long time, since I have received my computer, when he came back guaranteed (I send them because he had a problem in the bars of RAM.)

Then, I think that there was a problem with the service. But I'm not sure.

What do you think about this? Should I call them?
Or this problem can be easily resolved?
Thank you in advance.

In this case, it is really not easy to give advice quite simply. If you are looking for the simplest solution I recommend you save all your data and install OS using recovery DVDs. After that make this laptop will have factory again and I hope that it will work as before.

Good bye

Tags: Toshiba

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