Some time ago I bought Adobe Acrobat 9 Pro for my Samsung but have now moved to a Mac. Now the sftware (disk) won't laod on the Mac. Adobe 9 is quite adequate for me - how I load on my Mac please?

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• Some time ago I bought ADOBE production Premium Windows CS6. At the time where I actually responsible programs without any problems. Since then I have loaded windows 10 and lost the programs but had already saved the ZIP files.  I tried to load programs

  Some time ago I bought ADOBE production Premium Windows CS6.

  At the time where I actually responsible programs without any problems.

  Since then I have loaded Windows 10 and lost the programs but had already

  Saved files from the ZIP.

  I tried to load the programs today, but I get the following message

  Please insert Adobe Production Premium Disc UM6 - MUL

  Because it was a download, it is not a loading disk.

  Make a new download

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

• I am a customer of Adobe since 1991 on an old here.  Some time ago I bought Creative suite 4.  I have Adobe Acrobat 4, worm. 9.5.5. are there updates that I can apply?  What is involved in the update if I want to avoid the cloud?  I have a con of satellit

  How to make Acrobat Pro 9.5.5?

  I am a customer of Adobe since 1991 on an old here.  Some time ago I bought Creative suite 4.  I have Adobe Acrobat 4, worm. 9.5.5. are there updates that I can apply?  What is involved in the update if I want to avoid the cloud?  I have a satellite connection that bandwidth usage fees.  I have a 27 "iMac, using 10.10.3.

  Hi Kenneth,

  We're sorry, but you would not be able to update of Creative Suite 4. The reason there is no update available for version 9 of Acrobat. It is quite an old version, then you are unfortunately not eligible for updates or upgrade.

  The best option for you would be to opt for Acrobat DC.

  You may to DC Acrobat subscription or perpetual version. Here is the link to download the same.

  https://helpx.Adobe.com/Acrobat/KB/Acrobat-DC-downloads.html

  https://helpx.Adobe.com/Acrobat/KB/Acrobat-downloads.html

  Alternatively, you can opt for subscription Acrobat DC creative cloud

  https://creative.Adobe.com/products/Acrobat

  Concerning

  Sukrit diallo

• Some time ago I bought Photoshop Elements in the apple App Store. I worked well. Now, if I try to start the application I get the message "Please do not run this application within this application package. On the other hand, it please launch Adobe Photos

  Some time ago I bought Photoshop Elements in the apple App Store. I worked well. Now, if I try to start the application I get the message "Please do not run this application within this application package. "Instead, please run Adobe Photoshop elements 13 of your Application folder. I tried this but it does not work. What to do to run the program?

  Follow these steps, Editor does not start | Mac App Store version

• I have Windows XP Pro on my computer but have now tried to load Windows 8 but I need to remove it again to load Windows 7 Home because most does not

  I have Windows XP Pro on my computer tower but have now tried to load Windows 8 but I need to remove it again to load Windows 7 Home because most does not

  How to perform a new Installation of Windows 7:
  http://pcsupport.about.com/od/OperatingSystems/SS/Windows-7-clean-install-part-1.htm

  How to do a clean install with Windows 7:
  http://www.SevenForums.com/tutorials/1649-clean-install-Windows-7-a.html

  Migration from XP to Windows 7 Easy Transfer and a USB key:
  http://www.howtogeek.com/HOWTO/3179/migrate-XP-to-Windows-7-with-easy-transfer-and-a-USB-drive/

  Windows Easy Transfer for transferring from Windows Vista or XP:
  http://Windows.Microsoft.com/en-us/Windows7/products/features/Windows-easy-transfer

  If the family Windows 7 product key was already activated, you need to activate by phone. Both your XP COA / product key and Windows 7 very practical key product and then activate by phone following the steps below.

  1) click Start and in the search for box type: slui.exe 4
  (2) press the ENTER"" key.
  (3) select your "country" in the list.
  (4) choose the option "activate phone".
  (5) stay on the phone * do not select/press any option * and wait for a person to help you.
  (6) explain your problem clearly to the support person.
  (7) the person must give you a confirmation ID, copy it down on paper,
  (8) check that the ID is correct in reading the support person.
  (9) to enter the ID number, then click 'Next' to complete the activation process.

  Activation and registration of a Microsoft product
  http://support.Microsoft.com/?kbid=326851
  Windows activation: (888) 571-2048
  (888) 725-1047 or 800-936-5700

  J W Stuart: http://www.pagestart.com

• Some time ago, I bought the CC photography package

  I now try to download and install it on my new PC... where can I find my license key to activate the package

  Hello

  In order to activate the creative cloud, you don't need a license key.

  Please see:- Activation & deactivation help

• I am a webmaster for a non-profit, 501 c 3 organization. I managed to get a (educational) license non-profit for Acrobat Pro XI, some time ago, but the PC has spent since then, taking his information with her, unfortunately. Can I restore Acrobat?

  I am a webmaster for a non-profit, 501 c 3 organization. I managed to get a (educational) license non-profit for Acrobat Pro XI, some time ago, but the PC has spent since then, taking his information with her, unfortunately. How can I restore Acrobat Pro XI on my new PC?

  I am also interested in getting some kind of equivalent license for standalone applications (not CC), or something similar to your previous suites of e-learning. My company (Gilbert & Sullivan Light Opera Company of Long Island) cannot afford to pay the monthly fee for cc licenses and prefer something I can download and use on my PC.

  There are two addresses of email related to my account: [email protected] and [email protected] .

  I hope I can get support or useful information on this subject.

  Thanks in advance,

  Andrew Schwartz

  Webmaster, Gilbert & Sullivan Light Opera Company of Long Island

  Hi Andy,.

  Please see the following documentation for non-profit organizations:

  http://www.Adobe.com/mena_en/education/nonprofit-eligibility-Guide.html

  Non-profit organizations

  Kind regards

  Rave

• I bought the student some time ago and downloaded cc, but they are all trials, and they said there is no found membership [was: Hello,]

  I bought the student some time ago and downloaded cc, but they are all trials, and they didn't tell theres no subscription found. What should I do to fix this?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I don't have a MAC no external CD and I bought Lightroom 5 some time ago, how can I download Lightroom 5 and enter my serial number, I always see 6 of Lightroom, but not version 5?

  I don't have a MAC no external CD and I bought Lightroom 5 some time ago, how can I download Lightroom 5 and enter my serial number, I always see 6 of Lightroom, but not version 5?

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• Some time ago I found a copy of Photoshop 5.5 (APPLICATION and TRAINING) of the CD in the trash. I'm finally moving around trying to use it, but I don't have a serial number. I have the CD original, copies illegal not - how can I get the serial numbers

  Some time ago I found a copy of Photoshop 5.5 (APPLICATION and TRAINING) of the CD in the trash. I'm finally moving around trying to use it, but I don't have a serial number. I have the CD original, copies illegal not - how can I get the serial numbers to use to get this program to work?

  Sorry to say that you are out of luck.

  Serial numbers came on the cd case. If they aren't there, you have no way to use the program except as a 30 day trial. Adobe CS5 licenses no longer sells.

  Gene

• How can I get a new activation code for Adobe Acrobat 9 pro for my new system? [was: Question]

  How can I get a new activation code for Adobe Acrobat 9 pro for my new system. I own the program and cannot install it. I use it on my old system.

  you just need your serial number and installation files.

  Find the serial number of your Adobe product quickly

• Our office has 10 licenses for Adobe Acrobat Pro.  One of our computers crashed so we want to deactivate the license and reinstall on a new computer.  How can we check the serial number on Acrobat Pro installed on each computer to determine which series

  Our office has 10 licenses for Adobe Acrobat Pro.  One of our computers crashed so we want to deactivate the license and reinstall on a new computer.  How can we check the serial number on Acrobat Pro installed on each computer to determine what serial number is now unused?  I don't want to die with the computer software

  Hi John,.

  It is not possible to disable the license from one computer crashed or possible to check which serial number has been used on computer because they are encrypted.

  A retail license is good to be installed on 2 machines. I checked your account and found 4 different serial numbers of Acrobat registered for your account.

  It is always suggested to buy a volume license, if you have more than 2 machines instead of buy 4 different serial numbers.

  I checked all the serial numbers entered and you have sufficient activation count remaining to cover all your machines.

  Kind regards

  Rave

• I installed adobe some time ago, it has updated successfully however now my applications disappeared, my photoshop has disappeared and will not open, I'm too scared to close my lightroom since it is where are all my photos. Please help :-(

  I installed adobe some time ago, I can't find my apps they disappeared and assets and the community?

  Lost Photoshop it will not re open, I'm afraid to close Lightroom all my pictures are here - please help!

  Vanessac1111111111 are you able to reopen Photoshop using the steps listed in Creative Cloud help | Launch creative apps Cloud?  If this isn't the case, then I recommend using the steps listed in CC Office lists the applications as "up to date" when the no installation not to reinstall Photoshop.

  Closing or opening Photoshop Lightroom will not affect your photos.  They are still saved on your hard drive without worrying if Photoshop Lightroom is installed or not.

• Appears that I have 2 desktops, one being for some time ago and inaccessible

  Hello

  I had this problem in the past, but I don't remember how I (or someone else) fixed it the last time.  Here's my situation: currently I have what appears to be a desktop computer of some time ago (there the icons/games, I used to play / remember having) but the icons are not clickable - it is as if she is part of an image.  I also noticed that when I cut my cell phone, my normal desktop goes as it should, revealing the office or the underlying image.  It shows the bar of tasks/bottom of screen and icons, I had at that moment.  There even the date and the time in the taskbar (27/10/2012, 16:16).  How can I get rid of this "extra wallpaper?

  Thank you.

  Hi Jack,

  Thanks for posting the request in Microsoft Community Forums.

  1. do you have any third party theme or the usefulness of office installed on the computer?

  2. are you aware of changes to the computer before the show?

  This problem normally occurs when there are conflicts of third-party program with Windows Explorer. We will analyze and identify the cause of the problem.

  a. to recycle Explorer.exe by opening Task Manager (you can use Ctrl + Shift + Esc), on the process tab, select Windows explorer.exe in the list and choosing end process.

  b. now, go to the file menu, choose new task and type explorer.exe in the Open box. Press enter and explore should restart itself.

  If the problem persists, you can perform the SFC scan to check if there is any corrupt system files.

  Use the System File Checker tool to repair missing or corrupted system files

  http://support.Microsoft.com/kb/929833/en-us

  Hope this information helps. Response with status so that we can help you.

• WHY it takes literally HOURS to get my latest CC of Photoshop, etc operational? I (we) paid for a new year of service some time ago and I literally lost half of its value by the loss of business just sitting here waiting on this download. UNITED NATIONS

  WHY it takes literally HOURS to get my latest CC of Photoshop, etc operational? I (we) paid for a new year of service some time ago and I literally lost half of its value by the loss of business just sitting here waiting on this download. Unacceptable. Is it possible to speed up this process. Only takes seconds for the $$$ to be deducted.

  Hi Jeffery,

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Kind regards

  Sheena