Some websites are not fully functional with the latest Firefox running on my desktop. For example: a Web site now I cannot link some pages - error

Recently updated to 42.0 on my computer.

A site where I used to go check my electricity bill does not accept my log in entries. Blocking my account after trying several times the user name and password. Opens well with Safari.
Another site, I cannot access the Estatements. Error message. Features on this site otherwise good. Works with Safari.
I would rather not use Safari.

This problem may be caused by corrupted cookies or cookies that are blocked.

Clear the cache and delete cookies only from Web sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > advanced > network > content caching Web: 'clear now '.

'Delete Cookies' sites causing problems:

  • Firefox > Preferences > privacy > "Use the custom settings for history" > Cookies: "show the Cookies".

If the deletion of cookies did not help, then it is possible that the cookies.sqlite file that stores the cookies has been corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and if present remove cookies.sqlite - shm and cookies.sqlite - wal in the Firefox profile folder in the cookies.sqlite case has been corrupted.

You can use this button to go to the current Firefox profile folder:

Tags: Firefox

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