Somehow my XP OS some features to go home, but have always some quirks: the function of automatic update is on but a prompt warning burst to say computer is in danger and that the automatic update is disabled...

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• I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.

  * Original title: mess up BIG TIME

  I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.  They consulted my system through a program called somewhere or some how some way when I told them that I had already paid for anti virus and hacking they hung up but still had control of my computer.  They continued to open the files, even if I tried to stop my mouse does not work only them would be.  Please let me know how do I know if they have access to everything and I have to do next... .change all accounts, passwords or is it at the end?  I'm not a computer person and appreciate any help I can get.  Thank you, Sue

  Yes, you have been scammed.

  Quietman, see: I was hacked... What should I do?
  http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944

  Download the free versions of these tools. First check the updates and then run a full scan with each.

  Malwarebytes Anti-Malware
  http://www.Malwarebytes.org/products/malwarebytes_free

  When offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.

  AdwCleaner
  http://adwcleaner.en.LO4D.com/

  SuperAntiSpyware
  http://www.SUPERAntiSpyware.com/

  Junkware Removal Tool (free)
  http://www.bleepingcomputer.com/download/junkware-removal-tool/

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report a scam to technical support
  http://support.Microsoft.com/reportascam

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

• Error message, "not a win 32 application" when I try to open the programs that have always worked in the past, I get this message

  Original title: 'not a win 32 application '.

  When I try to open the programs that have always worked in the past, I get this message. How can I fix?

  Larry

  Take a look at the various reasons and solutions here http://en.kioskea.net/faq/1591-exe-is-not-a-valid-win32-application

• I received a phone call today (a third) saying that my computer has been hacked and that they need to get into my system for necessary repairs

  * O.T. > phone call

  I received a phone call today (a third) saying that my computer has been hacked and that they need to get into my system to make the necessary repairs.   They have stated that they are from Microsoft but I didn't honestly believe that.  Has anyone else had these calls?

  Thousands have and you have reason to be wary.

  Read this

  http://blogs.Microsoft.com/Cybertrust/2014/06/26/is-that-call-from-Microsoft-a-scam/

• I signed up for the basic acrobat reader conversion program, but he won't let me not convert PDF to Word.  I looked at troubleshooting tips and how advice but after I connect it just says this is not supported and directs me back to sign

  I signed up for the basic acrobat reader conversion program, but he won't let me not convert PDF to Word.  I looked at troubleshooting tips and how advice but after I connect it just says this is not supported and directs me back to register for the conversion program.  I would rather talk to someone, but I can't find a phone number or the option for a cat.  I have a PC.  Any help would be appreciated.

  Hi dianar30180588,

  Try to use the service to export to PDF Online https://cloud.acrobat.com/exportpdf

  Kind regards
  Nicos

• When I start my computer, that it is said that gxfui has stopped working then my Mcafee says my computer is in danger and it won't let me turn on the virus scan

  When I start my computer it say the GfxUI has stopped working then the Mcafee said computer at risk that he will not keep the antivirus scan

  Hello

  1. do you remember make changes to your computer before this problem?

  Method 1:

  Step 1:

  Start the computer in safe mode and see if the problem occurs. Follow the steps from the link to start in safe mode: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

  Step 2:

  If the works in safe mode and then start the clean boot computer and check to see if it helps: How to troubleshoot a problem by performing a clean Windows Vista or Windows 7 boot http://support.microsoft.com/kb/929135

  Note: when you are finished troubleshooting, follow step 7 to start the computer in normal startup.

  Method 2:

  Try to update the graphics driver to your computer and check if it works: http://windows.microsoft.com/en-US/windows7/Automatically-get-recommended-drivers-and-updates-for-your-hardware

  Method 3:

  Try to do a scan of your computer for viruses using the Microsoft Safety Scanner by clicking on this link: http://www.microsoft.com/security/scanner/

• When I called Firefox for the support I had an office in India named support vgeek that says my computer in great danger and sold me a package of protection $ 400, true?

  I called for help because Firefox would not properly view my Web sites. I called the phone number on the Firefox Web site and got the support of Vgeek. From a distance, they scanned my computer and said that my computer was at risk - claiming that I had a Trojan horse that my antivirus did not and that my computer was about to crash because of an internal system components have been close. They were speaking to me in a $400 three years protection and support package - which, according to some local computer repair personnel in May were not necessary. The support of vgeek say they work for Firefox. Is that correct or have I been scammed? Please notify.

  Or, a more detailed response. I wanted to get the message to you first that you had been scammed and you IMMEDIATELY to put an end to your card and change all the numbers it's the most important thing to do. I'll give you some information that you will want to follow after you make sure t stay.

  It is well known scams, where the companies will say you have a virus (that you do not, they will be lie to make you think) and their scam your credit and debit card numbers. As I said, this is the site of official support from Mozilla and you won't find it here numbers phone, or we will ask of money (unless you choose to make a donation).

  Follow the advice of Cor - els above to search for malicious software and uninstall any program that this phone number you had installed. Also change the password (your password back, amazon, etc.) to be sure.

• I have a problem with the Java Console is disabled in Mozilla Firefox.

  Original title: Microsoft asked Firefox to disable the Java Console. Why?

  Next to the Java Console in the folder extensions on Firefox, there is a note that says that Microsoft asked us to disable this extension and more information. When I click on details it is a microsoft page but no information. It also covers other extensions that are disabled. No way to know what is the problem? I have Windows 7

  Thank you

  Any problem in FF, see their help or Forums

  You have a reason to use any Console Java plug-in?

• Restore my computer after it crashed and that to put Windows Vista on it and I can not upgrade to Windows 7.

  Hello

  In July, my computer crashed, I bought a toshiba satellite that came with a free up grade to windows 7 I did on the internet.

  Since the accident, she came back with vista not windows 7 and now the high rank is not available.

  How can I find my license number to level to windows 7, I guess microsoft will have my computer for more information and

  What should I do next

  Regards Sue

  Hello

  1. If there are any Windows 7 disk that came the laptop?

  2. is there any email sent by Toshiba as a confirmation?

  If so, the license will be available in the package.

  Contact Toshiba if not available since Vista was preinstalled and Windows 7 came with the same.

  Thank you.

• Had a message saying computer might be infected and my Windows Installer is missing.

  Original title: I got a message saying my computer may be infected and my Windows Installer is missing...! How can I solve?

  Got a message saying my computer may be infected and my Windows Installer is missing...! How can I solve?

  Hi JohnYusko,

  1. have you done any hardware changes or software on your computer before this problem?

  2. do you have security software installed on your computer?

  3. when exactly you receive this error message?

  (a) I recommend you run a virus scan online from the link given below and check if the problem persists:

  Microsoft safety scanner

  Also, make sure that you have the latest update of the software antivirus installed on your computer, so that it works correctly.

  (b) you can also download & run Microsoft Security Essentials on your computer.

  Due to Windows Installer, you try to unregister Windows Installer, and then reregister Windows Installer and check if the problem persists. To do this, follow these steps:
   
  a. initially, box run, type "msiexec /unreg" and press ENTER on the keyboard.
   
  b. Type "msiexec/regserver" and press ENTER on the keyboard.

  Hope the helps of information.

• Am I the only one to have a problem with the zoom is constantly disabling feature?

  Running iOS on a 6Plus 9.3.3, I continue to turn on zoom and nearly every day he himself turns OFF. Am I the only one experiencing this bug?

  I have not read this "bug" here before, and I read these forums almost every day. I don't know what to offer another standard "fixed".

  Force restart. Hold down the Home and Sleep/Wake buttons at the same time for about 15 seconds, until the Apple logo appears. You won't lose anything.

  The system restore. First save your device via iTunes. Also import your photos on your computer and copy all the data if possible. Reconstruction of the support first test and test. If this does not help, you may need to restore as a new and reconfigure from scratch as the backup may be damaged. It is important to have your photos and your saved data separately from the backup. Here are the steps for a restoration:

  https://support.Apple.com/en-us/HT201252

  If the steps above do not help, you may need to test in an Apple store.

• I am trying to download Player 11, but continues to receive a box saying 8.1 is running and close this app?

  I did not open nothing else except the download, but it says "the following applications use files need updated by this facility.  then he software adobe reader 8.1 in the box issue!  I checked the Task Manager, there is nothing running.  He won't let me precede.  He repeats to me close this application.  Where it runs to close?

  Restart your computer, and then try to install again.

  If this does not resolve your problem, tell us about your operating system.

• I don't have any encryption under the options tab. This can be corrected? If this is not the case, how could access it?

  When I go to Options on the Advanced tab, there is no encryption between update tab and certificates. How would access the encryption info?

  There is no encryption tab in current versions of Firefox.

  The current releases of Firefox no longer have a setting in the user interface to disable TLS or SSL3 and you must make the change on the subject: config page and edit two prefs.
  
  SSL3 is enabled by default in the current version of Firefox (security.tls.version.min = 0) and TLS to TLS 1.2 versions (security.tls.version.max = 3).

  You can change the preferences of security.tls.version.min and security.tls.version.max to define what TLS versions are enabled.

  You will need to close and restart Firefox after you change these prefs.

  security.tls.version.min = 0 (1 will disable SSL3 and only enable TLS)
  security.tls.version.max = 2 (0 will disable TLS 1.0 and higher, leaving only SSL3 enabled)
  

  • http://KB.mozillazine.org/security.TLS.version. *

  0 means SSL 3.0, 1 means TLS 1.0, 2 means TLS 1.1, 3 means TLS 1.2 etc.
  

• If I have not access to the disk partition hard base would impact on the installation of a complete operating system?

  Original title: TPG Server petition.

  I wanted to know if I di not actually have access to the disk partition hard base would impact on the installation of a complete operating system of Windows 7 Home Premium 64-bit? Instead of having a computer with a complete installation of windows mine came with versions of WinPE OEM, NT and MCE. The GPT partition server that I can see is protected. Partial operating systems seem to be installed on network disk Volumes. I think that what I have to do down the disk hard real all delete and start again but I'm having a problem to see what is all about the drive through programs and remove what I find. He also seems to have a certain type of script hidden BIOS more wrinkles to retail and canceling all decisions on versions of the oem .cfg files. She configures and installs the server instead of windows 7 Home Premium 64 bit server software. The installation gives the highest administrative authority to the network administrators who I don't know and have never met and to manage my personal laptop. It creates a serious problem when I want to use my computer for one purpose and that some people I don't know and have never met want me to use my computer for something else.

  Hello

  The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums.

  TechNet Forum
  http://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro

  Hope this information helps.

• I have an iPhone 6 and an iPad Air both have always been updated you are prompted and are therefore currently operating on 9.2.1. It just says: update could not be completed, and that was in the 11-15. I pay for extra storage if this isn't the issue...

  I have an iPhone 6 and an iPad Air both have always been updated you are prompted and are running 9.2.1. I can't get either do an iCloud backup, he repeats to me just last backup could not be completed. The last successful backup has been in November 2015. I pay for most large storage storage account is not the problem but, the fact I pay for cela and cannot use it is very frustrating = / I really need to get my backup iPhone I have a few important pictures there. I have read other posts, but nothing useful there. Is this a problem in one of the updates at this time or some other interferente app? Or? Thank you...

  Welcome to the Apple community.

  Please check that your device is correctly connected to the wireless internet (settings > wifi) and is plugged into a power source, check also that you have enough space in iCloud for your back upward.

  You can check the space available in settings > iCloud > storage and the space needed for the next backup to the settings > iCloud > storage > Storage manage > backups > appliance > Back Up Options > next backup size (wait for the spinning until the gear icon).

  Assuming that you are eligible for iCloud upward, you should try a forced first stop, hold down the buttons side in top and home together until the unit stops, then restart by pressing the side/up button.

  Then, try to connect the device to a new location (different WiFi network)

  If your backup continues to fail, you can try to disable the backup on your mobile device (settings > iCloud > backup), reboot the device and then turn on BackUp on new.

  If this help not disable backup again, remove your existing back to the top of settings > iCloud > storage > Storage manage > backup > this device (scroll down) > delete backup, restart the device and then turn on BackUp.

  If you are unable to make a return to the top, try to connect on iCloud (settings > iCloud (scroll down) > Sign Out (you will need to enter your password at this point), restart the device and sign in iCloud to settings > iCloud.)

  The next thing to try would be to restore your network settings. (Settings > general > reset > reset network settings)

  Reset your network settings will erase your cell phones and wireless network settings, including saved networks, passwords for wifi and VPN settings, that you can use. It will affect to the Internet but will not be an impact on telephone services because these settings are automatically configured by your carrier. It may take a few moments to enter again all your network settings, but it shouldn't cause you any major problems. If you are comfortable re - enter your network settings, you can try this step earlier in the troubleshooting procedure, i.e. after the forced shutdown suggested above.

  If this does not help, try to disable some elements for the back upward in a model to try to establish if your problem is caused by specific data on your device. You can do with settings > iCloud > storage > storage management > backup > appliance > Back Up Options.

  If you are still not able to perform a backup from iCloud, you can try to restore your phone which you should do by making an iTunes backup via your computer and restore from that.

  Be able to go back to the cloud can be very useful, especially if you have access to a computer or rarely have access to one, however unless you need specifically to use iCloud to go back, you'll find a backup on iTunes much more convenient and possibly more reliable. However if you save up to iTunes be sure to encrypt the back upward if you want to keep your data on health and passwords etc.

  More on v iCloud iTunes backup