someone contacted me by phone, hacker who claims to be from MS, is it real or a?

He said tp be from microsoft calling for help with computer problems. I have not reached out for help and do not know how he got my phone number or knew I had questions

Hello

It's a SCAM!

Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.

The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspx

No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.

Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0

Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

Similar Questions

  • I just had a call from someone who claims to be from Windows support team

    original title: what are they scam?

    I just had a call from someone who claims to be from the Windows support team, and that they had been informed that my computer needed updates as she revolved slowly etc.. ??  Last week I got the same call and because I saw just the phone on that day and the internet was not up and running I couldn't online for him so he insisted on the appellant the same time, the next week, he has just.  All week I think about it and you're wondering where he got my number and the knowledge of my computer running slowly.  When asked this afternoon he said sorry to repeat this question and when I did he just said OK mam and hung up?  Are these dills all this?  Is it a scam? Thanks, Rebecca.

    Hello

    It's a SCAM

    they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card by obtaining information allows you to download the software to 'fix' or 'test' for your computer or install via remote access

    read this:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

    If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

  • Received a call from someone who claims to come from the support of windows and need help

    Hi, I got a call from a guy who claims to be from the windows support team, I thought at first and then later I realized that it is a scam. So I checked on here to make sure and I discovered that he really was. My problem is that they made me download something so they could control my computer and show me how much I etc when I realized the infections I turned off my computer and uninstalled all of their programs, but they have deleted files. I want to ask that will cause problems in the future? and this meen if I buy something online is possible that they can get information?, if yes, what is the best solution?

    - What to do if you think that you were scammed

    "If you think that you have responded to a scam with personal or financial information phishing, take these steps to minimize the damage.

    • Change the passwords or pins on all your online accounts that you think could be jeopardized.

    • Place an alert on your credit report fraud. Check with your bank or financial advisor if you are unsure how to proceed.

    • Contact the Bank or online merchant directly. Do not follow the link in the fraudulent e-mail message.

    • If you know all the accounts that have been accessed or opened fraudulently, close those accounts.

    • Regularly check your Bank and credit card statements monthly for unexplained charges or inquiries that you initiate. "

    If you want to ensure the security of your system, make sure that you have backed up all personal data you want to preserve all the installation files for the programs or applications that you have installed.
    Then format the computer and reinstall Vista.

    It's the only way you can be sure that there is no hidden malware present on it after allowing access by a stranger.

  • I got 2 phone calls today claiming to be from Microsoft saying that my warranty on my Windows operating system software was exhausted that my pc was sending all sorts of error messages.

    Microsft security

    I got 2 phone calls today claiming to be from Microsoft saying that my warranty on my software windows o/s was exhausted that my pc was sending all sorts of error messages for them and it was so full of spyware and malware and the only way to remedy this was to pay £80 for a years warranty and they would clean my pc otherwise if left intact it would soon crash and be unrecoverable the pc was purchased from Dixons 4 years with Vista Home Prem installed, it's just? , I thought it was a scam as it the phone number was not available, anyone else had this? .

    Here is some information on this type of scam in the United Kingdom

    http://www.BBC.co.UK/News/technology-15690898

    http://www.guardian.co.UK/technology/2011/Sep/22/Microsoft-drops-partner-accused-scam

    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    You are in luck, that it took so long to find you. Warn your friends.

  • Your business contact people by phone about computer problems? I received two calls from someone who claims to be from Windows...

    Your business contact people by phone about computer problems?   I have never contacted Windows on any issue with my computer, but I got two calls from someone claiming to be Windows and telling me they call about a problem they see with my computer.  I hesitate to give any information to anyone by phone.  Help!

    Hello

    This is just another SCAM

    Microsoft does not contact you unless you request them

    have nothing to do with people who have contacted you

    and certainly no download anything Web sites that they can advise you to go or allow them access to your machine remotely

  • I have to get someone who claims to be from Microsoft

    Hello and thank you in advance for your answers.

    I get phone calls from a person claiming to be from Microsoft. They want to inform me that my computer is infected by a visrus and I need to do something for them.

    They call a '7' caller ID and said that their name is Jack Thompson of the section of technical support from Microsoft. The callback number is 302-721-5254. Mr. Thompson is not a common name with people that the voice has a strong accent associated with a person of the India.

    I've learned in the past that it is an appeal from the scam and what they are looking for is someone to use or to hack computer.

    This is the case and if he who report these people?

    Thank you

    TexasJim/1Bail-obligations

    Saturday, April 28, 2012 00:43:14 + 0000, TexasJim/1Bail-bond wrote:

    Hello and thank you in advance for your answers.

    I get phone calls from a person claiming to be from Microsoft. They want to inform me that my computer is infected by a visrus and I need to do something for them.

    They call a '7' caller ID and said that their name is Jack Thompson of the section of technical support from Microsoft. The callback number is 302-721-5254. Mr. Thompson is not a common name with people that the voice has a strong accent associated with a person of the India.

    I've learned in the past that it is an appeal from the scam and what they are looking for is someone to use or to hack computer.

    Yes, it's a scam and that is becoming more and more common lately.
    Just hang up on them.

    In addition to their money get on your part to do anything of any value,
    If you leave them in your computer, which knows what losses they did are
    where confidential information they stole.

    So if you have done so, I highly recommend that you do both of the following
    immediately:

    1 do a clean reinstall of Windows.
    2. change all of your passwords, especially banks or other
    financial sites.

    There is no one to report to. Everyone who wants to do something
    about, he already knows about it, but the judgment is not easy.

    Ken Blake, Microsoft MVP

  • Received scam call from someone who claims to be from Microsoft, was my system compromised?

    Last week my father received a phone call from someone claiming to be from Microsoft. They asked him to press CTRL and I think that the flag at the same time icon. Now, this week, his computer does not work correctly... He said is to show Arab or he is just encrypted and it cannot get on anything or do anything

    . Do you think this scam call had something to do with the way the computer is acting today? And press these buttons, do you know if and what it can do to someones computer?

    So looking forward to answers ASAP.

    Thank you!

    Hmm?

    Microsoft does not phone calls to people - out of the blue...

    at best, microsoft only responds to requests for information made by the people.

    Try running a system restore point on a date prior to the boot problem.

  • I get phone calls from an unknown number who claims to be from Microsoft.

    Original title: phone call

    At got a call from person than me- CLAIMED they were from the "Windows Operations" CLAIMED it was their phone number , they said they had a windows WARNING report and called for help.  Who is calling and why?  Is there a way I can see if I have questions about my computer showing the functioning issues?

    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

  • Appeal of scam of the person who claims to be from Microsoft

    I just got a phone call from a foreign-sounding man, claiming he was from Microsoft and that if I did not comply with certain procedures on my keyboard, I drop windows 7 within a period of days.

    To start I found it very difficult to understand and secondly a little suspicious to receive a phone call... (How many phone calls that would take to all windows clients) 7

    I asked the phone and a few seconds later, he called again.

    I keep my updates of microsoft... to this day and all my other accounts etc.

    If someone can advise. Thank you.

    Stem

    Original title: strange phone call

    Hello

    It's a scam.

    Continue hanging up on them if they ring again AFTER that you told them that you contact law enforcement on their subject

    And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    What to do if you gave them remote access.

    If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

    If you use your online credit card, cancel and get a new one issued to you.

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

    • Windows repair center

    • Microsoft technical support

    • Microsoft technical support

    • Windows Support Group Technical Department

    • Microsoft Research and Development Team (team of Microsoft R & D)

    See you soon.

  • I received a call today from someone who claims to be from windows

    Hello

    my antivirus expired a few days ago and since my pc has been slow and does not start on a number of occasions so update internet security was already a priority, but today I got a call to the United Kingdom from a woman who sounded Asian. My phone reception was poor and I could barely hear what she was saying half the time, but she said he was calling from windows and said that my PC is downloading from several viruses that have access to my personal data and sending it. She told me to turn on my pc so that she could show me where to lay the problem and how to solve it, she said also that I had been sent a message windows or a warning. I told her 3 or 4 times that I had not had my laptop available, claiming that it was in my car of partners before the message finally seemed to sink, she asked what would be the right time to call me back and I said after 18:00 Fortunately, I am familiar with remote access facilities and became suspicious immediately when told she was calling from windows and therefore , I'm not going to follow other instructions later today it must call back - surprisingly seems to have no message or alerts Windows as she claimed - I just hope that others are on their guard against scams like this.
    Thank you
    Kay

    Fake phone calls to technical support

    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

  • Prefetch unwanted files: call from someone who claims to be from Microsoft

    I just had a phone call very similar to some that I read on the forum.

    The man was of Indian origin saying his name was Mike Davies of Microsoft in Oxfordshire and our computer had generated error reports that slowed.

    He wanted me to RUN a file named prefetch unwanted files, I was a little dubious and told him that I had to pay for my computer and it is supposed to be remembered!

    On Saturday, February 12, 2011 14:51:59 + 0000, JudyN34 wrote:

    I just had a similar call from an Indian-sounding man calling himself Michael Smith.  He asked me to run a file called unwanted prefetch.
    I told him I thought he could be a crook and he gave me a phone number 01865 600375 to call him if I changed my mind.

    Do not change your mind. It was certainly a crook.

    Ken Blake (MS-MVP)

  • Received a call from someone who claims to be from Windows. Said he could help with a problem I've had but send an e-mail to identify themselves.

    The appellant was told to press the windows and R. It showed a list of elements, sometimes those marked "error" or "warning", I think. He said that he could correct for free so easy to fix or small supplement more complicated. He said that he would need my PC control. I asked him to send an e-mail as proof of identity, but refused. He has offered to give me a phone number, but I said that it was not good enough. After you told him that I was not happy, giving him control of my PC without identity, he said that I would have problems very quickly and we closed the call. I tried to get her number by dialing 1471 but he could not be identified. I called my phone line provider and they couldn't identify it either. It may have been genuine - is - this operation of Microsoft?

    No, it certainly isn't how Microsoft works.  Check Google or Bing and search for "False calls to Microsoft support" and you will find that it is a global scam going on right now.

    'Nogel' wrote in the new message: * e-mail address is removed from the privacy... *

    The appellant was told to press the windows and R. It showed a list of elements, sometimes those marked "error" or "warning", I think. He said that he could correct for free so easy to fix or small supplement more complicated. He said that he would need my PC control. I asked him to send an e-mail as proof of identity, but refused. He has offered to give me a phone number, but I said that it was not good enough. After you told him that I was not happy, giving him control of my PC without identity, he said that I would have problems very quickly and we closed the call. I tried to get her number by dialing 1471 but he could not be identified. I called my phone line provider and they couldn't identify it either. It may have been genuine - is - this operation of Microsoft?

  • Please can someone help I received a call from somone who claims to be from technet on errors and event viewer warning it could be scam a caller?

    Also how can I resolve this issue my computor is very very slow and I have a very fast broadband connection. My computor is a HP and running windows 7 (I think). I'd appreciate any help that anyone can give me at all on this.

    Thank you.

    Jeannette145.

    Any reputable company will call you out of the blue, and they have no access to your computer, unless YOU have given them access.

    Most likely a scam - hang up on them.

  • received alarming call of guy who claims to be from one of the free services of Windows

    Hello, just got a phone call from a guy with an accent Middle-Eastern or Indian. He said that he was working for Windows and this call is a free service of help me solve an immediate threat to my computer system. He said that they had seen errors coming in the last three weeks. On my phone, no calling number display, only #0123456789. Strangely enough, it was that he knew my name. At that time, I was rather suspicious.

    He told me that he could prove it was ligit showing me my CLSID and asked me to press the button next to Ctrl more 'R' at the same time. At this time a small input field appeared on the bottom of my screen, and he began to instruct me to enter a command (CMD). At that time, I was convinced that it was a scam, so I did not it and I told him that it didn't work and I was going to hang up on him almost 100%. He said: 'OK, fine, then it's your own loss

    I'm 99.9999% sure he was a crook, but for my own insurance, what is your vision? A I already spend a dangerous point or I was at the time to hang up?

    FYI, I got this call in Europe, don't know if more people have received these calls lately. Thanks for reading and for your comments.

    Fake phone calls to technical support

    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

    If the only thing you did was press Windows Logo key * + R but not more then you should be safe.

    * I assume you mean The Windows Logo key instead of Ctrl like that will appear the race box where I'd normally expect CMD be registered to access the command prompt window. CTRL +R would be safe just refresh the active window.

  • Hi I just got an email from a Greg Adamson who claims to be from FM and advise that I won 750, 000GBP in a promo online. Asked to answer mzwin@inmail.sk

    I received an email from a person claiming to be Greg ADamson of online promotions Mozarilla Firefox informing them that I had won only 750, 000GBP in a promotion online. I was asked to meet the [email protected] of the comments would be appreciated thanks

    This email is obviously a scam and is well known, with similar variations over time, now.

    http://blog.GERV.NET/2011/08/hoax_mozilla_firefox_online_promo/

    A poster displayed on a similar recently with an address of @aol.com, which is a Mozilla would never use those.

Maybe you are looking for