Someone got my info and charged my account or you have been charged by mistake

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• Since the last refresh of my payment for Adobe enjoy cloud data, I was not able to use the software, not Eve open one of the applications, even the payment has been made and saved to my banck account. I have been a month without service and I

  Since the last refresh of my payment for Adobe enjoy cloud data, I was not able to use the software, not Eve open one of the applications, even the payment has been made and saved to my banck account. I have been a month without service and I've not found a way to communicate directly with any responsible for Adpbe, nor received any satisfactory support of any kind. How can solve this problem? Is it possible to have a personal contact to have a personal support, instead of a jungle of pages on the web that will lead you to more of the same pages?

  The CC is waiting for bank payment, if payment is declined then CC will be suspended.

  Concerning

  Stéphane

• I have paid, downloaded CC but when I try to download any application log in the box appears, I connect but he immediately returned to the top with "you have been disconnected. I'll just round and round. Someone at - it ideas?

  I have paid, downloaded CC but when I try to download any application log in the box appears, I connect but he immediately returned to the top with "you have been disconnected. I'll just round and round. Someone at - it ideas?

  Hi Steven,

  Please check the contents of the link below and follow the steps mentioned in it to resolve the problem you are experiencing:

  https://helpx-internal.Corp.Adobe.com/content/help/en/creative-cloud/KB/unable-login-creat ive-cloud - 248.html

  Please let me know if this helped.

  -Harsha.

• I'm trying to redeploy Adobe Acrobat Standard DC to my users, because the licenses have been removed by mistake; they have up-to-date copies on their computers desktop and I got more licenses for each of them. My question is that each user will have to go

  I'm trying to redeploy Adobe Acrobat Standard DC to my users, because the licenses have been removed by mistake; they have up-to-date copies on their computers desktop and I got more licenses for each of them.

  My question is that each user will have to go through another download and installation of the product?

  I don't think. I guess that they would be required to sign in or provide the number you gave them. Acrobat would continue as a trial until they click on "license this software ' or see help > Sign In.

• Cannot access my user administarator account after you have created a user standerd account.

  Original title: I added my wife on my computer, in doing so, I can not log on microsoft ask me an administratore password I don't have what it is can someone explain this to me please

  When I added my wife on my computer as a standard user, I could not myself on my account, I tried all my names and passwords, but still can, t access when I tried to go back to the way it was before I tried to add my wife microsoft ask an adminisraters password I don't have what it is can someone help me with this thank you

  Here you go:

  1. Set your BIOS so that it uses the DVD drive as its primary boot device.
  2. Start the computer with your Windows 7 repair CD.
  3. Press a key when prompted to boot from the DVD.
  4. Select 'PC Repair' in the menu.
  5. Select 'Repair' when prompted.
  6. When you are prompted, select System Restore.
  7. Configure Windows to a point when you were able to log in.
  8. Plan in advance and create, test and document a spare, even admin account that you have a spare emergency House key.
  9. Create a regular account for your wife.

• Impossible to download apps, try only. I bought a creative cloud for a year membership and I tells me that you have a free subscription.

  I recently bought a membership to the creative cloud for a year. My id says adobe my i have a free subscription. (I've used my activation code) I have no access to my applications, I can't download those, only try. Can someone help me?

  Hello

  I guess you have found an error for the trial;

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• My email account seems to have been hacked

  My email account seems to have been hacked. I need to talk with someone on MSN to see if I need to cancel my account, or what other steps should I take to stop unwanted messages to go to everyone in my contacts.

  Support MSN:
  http://support.Microsoft.com/kb/940784

• How to get Windows Live Mail 2011 to remove emails from my hotmail server account once they have been synchronized with the WML client. ?

  How to fix WLM 2011 to remove emails from my hotmail server account once they have been synchronized with the WML client. ? I've seen several references in forums to an option that is located on the Advanced tab in the menu Options/Email accounts/properties, but I don't have an option in the Advanced tab in this menu. Is there another way to do it. ? I tried to do this manually, but when I manually delete a message in my Hotmail account it also deletes the message on the client when it synchronizes. I would like to have my messages stored on my customer only and not on the server. Is there a way to do this. ?

  View all Windows Live and Hotmail questions in the appropriate forum found here:
  http://windowslivehelp.com/

• "Your user profile was not loaded correctly! You have been connected with a temporary account.

  Last night I shut down my computer like I usually do. Today when I woke up, I turned on the computer, entered my password, it took forever to load and then it was just a blue screen with a few icons.  All my documents, pictures, music, etc. have disappeared and it's as if I use my computer for the first time.  I immediately thought that I had a virus, ran a scan and nothing came.  Then I checked my memory, and it's the same as last night, I felt a little hope that my files have to be somewhere.  Did a system restore, but that did not help.  I found the files when I clicked on "Start" then "search" then "c: / users I found everything, but don't know how to get back into that account."  I am only connected under a temporary account.  Help, please!  I have no idea how to solve this problem!

  Last night I shut down my computer like I usually do. Today when I woke up, I turned on the computer, entered my password, it took forever to load and then it was just a blue screen with a few icons.  All my documents, pictures, music, etc. have disappeared and it's as if I use my computer for the first time.  I immediately thought that I had a virus, ran a scan and nothing came.  Then I checked my memory, and it's the same as last night, I felt a little hope that my files have to be somewhere.  Did a system restore, but that did not help.  I found the files when I clicked on "Start" then "search" then "c: / users I found everything, but don't know how to get back into that account."  I am only connected under a temporary account.  Help, please!  I have no idea how to solve this problem!

  Hey Kimberly9701

  Here are the tips from microsoft on a temporary profile loading

  "Your user profile was not loaded correctly! You have been logged on with a temporary profile.

  Changes to this profile will be lost when you log out. Please see the the event log for more information or contact your administrator. »

  http://support.Microsoft.com/kb/947242

  Walter, the time zone traveller

• Receive the error message "you have been connected with a temporary profile, in this profile, you can access saved files and something new created or added to this profile will not be saved"

  Original title: temporary profile

  I was wondering if anyone can help... I have a compaq laptop, windows 8 and the last few times ive turned on n signed in its took much longer than usual and connect to a temporary profile where it seems that everything I had there before such as files and photos have already disappeared. But it then opens with a message saying something along the lines of. . "You have been logged on with a temporary profile, in this profile, you can access saved files and any new tjing created or added to this profile will not be saved" does anyone know how solve this...

  Hi Lucie,.

  Activation of the built-in Administrator account can help get the problem solved.

  Perform the steps suggested by Pinaki displayed from the link below and see if it helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-system/Windows-8-keeps-loading-with-temporary-profile/583abee6-645D-42a1-88da-063547c6eea0

  Answer please if you have any questions.

• How to delete an account after you have made your account microsoft Windows 8?

  Original title: deletion of a second report how to proceed

  How to delete an account after you have made your account microsoft upgrade of windows 8?  I don't need this second account. Please tell me how to delete I know there are simple thanis beforehand and aloha

  I don't know if it's easy or not

  I tried to do it and he said that I have to close my Outlook
  I'll close my Outlook and then try again and it still says that I have to close my Outlook
  I read that if you close Outlook and you wait like a year, it gets deleted
  Here's a tutorial step by step snack if it works for you
  You can switch to the account that you want to use in Windows 8 without deleting the current by switching to local account, and then switch back on the account of Microsoft said in passing

• Hello... I have a subscription plan on CC and notified just updates are available, so I've updated bridge CC of PS, CC2014 PS and Lightroom 5. All updates have been successful but now CC PS displays a button that says trial start. All applications say ' d

  Hello... I have a subscription plan on CC and notified just updates are available, so I've updated bridge CC of PS, CC2014 PS and Lightroom 5. All updates have been successful but now CC PS displays a button that says trial start. All applications say ' day '. I'm on a Macbook Pro running the Mavericks. All advice appreciated. Thank you

  You can go to help > disconnect... restart PS and if you see "buy this product", click that and connect.

  You can also disconnect from Creative Cloud Desktop app (gear icon > account preferences > Déconnexion restart your computer and log in.)

  Ask in the forum of creative cloud Adobe Creative Cloud

  So those who fail. You must contact the Support by chat or phone

  Contact the customer service

  Gene

• Can I reorder the accounts once they have been created?

  I have created a number of accounts of e-mail, but unfortunately most important were created last. I would like to move this account to the top of the list, but I don't see any way to rearrange the display account once the accounts have been created.

  Is it possible to rearrange accounts once they have been created?

  Thank you

  Install this add on.

  https://addons.Mozilla.org/en-us/Thunderbird/addon/manually-sort-folders/?src=SS

• my yahoo email account seems to have been compromised as my contacts continue to receive captioned emails without my account that are not sent by me

  my yahoo email account seems to have been compromised as my contacts continue to receive captioned emails without my account that are not sent by me. I did a scan for viruses by Microsoft, but no virus has been detected. Please let me know what steps can be taken to stop those annoying emails to my contacts. Thank you.

  Contact Yahoo support

• I can't connect you to creative cloud, whenever I log in, it says "You have been disconnected" and tells me to reconnect.

  I tired to re - install and tried all the troubleshooting suggested, including the abolition of the .db file. Nothing works. I need to reinstall my DVD LR6, but I can't do unless cloud creative work. This new system is difficult to operate properly. Help, please.

  (Windows 7 Ultimate on PC)

  Please refer to:

  • Adobe Creative Cloud connection errors
  • "You have been disconnected" error every time I try to connect to the desktop creative cloud application.

  Hope this helps you.

  Thank you

  Stéphane